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SeaFancy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.


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SeaFancy Reviews Summary

The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
263
shipping
272
returns
241
quality
1,527
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4,796 reviews

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Pennsylvania
1 review
0 helpful votes
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Eh
August 26, 2023

Purchased because of a Facebook ad, figured after purchase it was from an international site and may take awhile. Sure enough I got receipts from a completely different company. Probly won't buy from again but overall happy with my purchase. Took about 2.5 to 3 weeks to come, yet was sent a review two days after order.

Date of experience: August 25, 2023
California
1 review
2 helpful votes
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Super cute swimsuit. However, I bought a small and a medium as I was unsure of size. The medium was sewn very poorly. Returning an item to this seller is a nightmare! You have to send a photo of the item before you get a return address. A return slip is not given only an address. Then you have to send another photo of the tracking number after you mail back the package. Who runs a company like this in 2023? I would buy more items to try if the return process was not like a second job!

Date of experience: August 25, 2023
New York
1 review
0 helpful votes
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Never recieved never sent
September 24, 2023

Orderec never told it was shipped tried to contact them no page available email returned waited the time frame still nothing contact my credit card co and entered a dispute then I get an email you are canceling my order because of the dispute YOU NEVER SENT IT sounds like FRAUD to me

Date of experience: August 25, 2023
Michigan
1 review
0 helpful votes
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Quick and easy, with no complaints
August 25, 2023

The purchasing process was quick and easy. Delivery was within the time described. I am very pleased with the swimwear and hope to see that it lasts longer than one season in the sun, water and sand.

Date of experience: August 25, 2023
Indiana
1 review
1 helpful vote
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Still have not received my order
September 24, 2023

Been a month and have not received my order or any information about when it might be fulfilled. When I sent an email to the customer service email address provided it bounced back as undeliverable

Date of experience: August 24, 2023
Florida
1 review
0 helpful votes
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Great experience!
August 24, 2023

Really had a great experience buying from sea fancy!

Date of experience: August 24, 2023
California
1 review
0 helpful votes
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Timeline became unrealistic
September 23, 2023

I had to cancel my order because they were not shipping out to me within a few weeks. The timeline for purchasing and receiving swimwear for a trip I had been planning for in advance became unrealistic.

Date of experience: August 24, 2023
Texas
1 review
0 helpful votes
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When I order bathing suit an estimated delivery date was not given. I had to check the tracker daily to see when bathing suit would arrive. Bathing suit also came with hole. Mended myself to save time rather than send back.

Date of experience: August 23, 2023
Idaho
1 review
3 helpful votes
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Not confident shopping on Sea Fancy
September 23, 2023

Customer service does assist with returns but you have to meet somewhat rigid requirements (within 30 days, customer pays return shipping and must provide a tracking number within 7 days of receiving the return address). I'm hoping the refund will come through okay too. The suits were below expected quality and also took a long time to arrive. Will not be shopping here again.

Date of experience: August 23, 2023
Spain
1 review
3 helpful votes
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Complete Scam
September 22, 2023

DO NOT ORDER from this company if you want your produce in any reasonable time frame. I ordered 2 bathing suits expecting them to arrive before I left on a year-long trip. When my departure date was approaching I emailed to ask that my order be cancelled. (it had been weeks). I was told the order had shipped and I should wait a little longer. I replied that I would be out of the country FOR A YEAR and would not be able to receive the order if it arrived after I left. A few weeks later I got an email saying the package had arrived, and giving me an email address to contact if I hadn't received it. The email address was incorrect and the mail bounced back. A complete waste of money and time. The ads are nice looking but the company is a sham.

Date of experience: August 23, 2023
Oregon
1 review
0 helpful votes
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Great
August 23, 2023

My measurements were a little conflicting, so it was hard to figure sizing. Got a large, but think when I get another it might be a medium.

Date of experience: August 22, 2023
Georgia
1 review
0 helpful votes
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Favorite Swimsuit of All Time!
August 22, 2023

I was nervous as I am not usually impressed with swimshort sets, but I am OBSESSED with this one. The shorts have built in compression shorts underneath that keep you from chafing and the entire set is incredibly comfortable. It is the perfect material and isn't heavy when you get out of the water and dries as fast as a bikini or one piece swimsuit. Absolutely recommend! It arrived after about 10 days and I couldn't be happier!

Date of experience: August 22, 2023
California
1 review
2 helpful votes
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The website could definitely use a UX upgrade. It's hard to search and filter through. The shipping and tracking was horrible. The tracking information wasn't registered and didn't work until the day that it was delivered nearly 3 weeks after my order was placed.

Date of experience: August 22, 2023
North Carolina
1 review
3 helpful votes
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I tried to initiate a return because the bathing suit did not fit my body well especially in the chest area. However when I emailed the customer service email - *******@seafancy.com - I received a response stating that the email address was not found: "Your message wasn't delivered to *******@seafancy.com because the address couldn't be found, or is unable to receive mail".

Date of experience: August 22, 2023
Arizona
1 review
0 helpful votes
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Slow shipping
August 22, 2023

Reading several reviews about not receiving their order made me feel anxious, but my swimsuit did actually arrive after a few weeks and I love it!

Date of experience: August 22, 2023
Texas
1 review
0 helpful votes
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First time shopper
August 22, 2023

I bought a couple pairs for a girls trip. I was going to pick out 2 out of the 4 but I liked them all so I kept them all. Good quality

Date of experience: August 22, 2023
Washington
1 review
0 helpful votes
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Great fit good coverage
August 22, 2023

Thank you so much for always getting back to me quickly thru email

Date of experience: August 22, 2023
Thailand
1 review
0 helpful votes
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I ordered according to the size chart and it seems to fit well. I'm usually nervous to buy swimwear without trying it on but I like what I ordered. I wish I knew the shorts I ordered were not swimsuit bottoms but I will still wear them. I was nervous I did not see reviews on individual swimsuits on the website but it worked out.

Date of experience: August 22, 2023
Florida
1 review
0 helpful votes
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Great suit!
August 21, 2023

The bathing suit is comfortable and well made! Customer service was great too!

Date of experience: August 21, 2023
Ohio
1 review
0 helpful votes
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Received what was pictured
August 21, 2023

The material of the swimsuit isn't bad quality. Honestly, better than I expected.

Date of experience: August 21, 2023