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Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.
The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.
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Désappointed, one fit the other is to small the one that fit did not impress me.It will be the last time I order a bathing suit.
I contacted customer service before purchase because I noticed the size charts changed. I was instructed to order according to my measurements. When I did, the suits were way too big! Customer service took no responsibility when I confronted them about it afterward. I had to pay for return shipping, and am still waiting on a refund!
I have not been able to wear it because its to small
Would have liked to receive it a little sooner but with supply chain issues everywhere not surprising.
Overall shopping experience was enjoyable. Quick shipping, quality product.
I thought it was fast shipping and easy experience. I wish the green one was sewn better.
Suit fits strangely, top is to big, bottom is to small. Shipping time was lengthy and difficult to track. I will not buy a suit from them again. Did not bother contacting customer service, no point it was terrible buying the suit
The suits were received as described, but I'll admit I started to wonder if they were coming. I held onto my receipt because I was unsure my order was being filled and came close to contacting Sea Fancy, when my order arrived. I think it would reassure customers to receive a shipment notice of some sort.
I emailed a long time ago to try to return the swimming suits and an only just now getting this email but I'm still not sure it will lead me to a link that will help me return.
Yes partial refund granted. Return policy is too expensive having paid for shipping.
Shipping is way too high for one swim suit, it should only cost about $5 to ship a very very light swim suit - almost didn't buy because of the high shipping
Overall, I am pleased with two of the four pieces I purchased.
I cannot get a reply from customer service to return the bathing suits that do not fit.
Excellent and very easy to order. Received my suit quickly and I love it. Fits well and provides the coverage I was looking for.
Suit looked exactly like the photo. I received it in a timely manner. It fits good and looks great. It seems as if it will hold up well.
Sizing was very different from others. One suit fits and one is short in the body length. Both were ordered XL which I have never worn that size, but according to the sizing chart that was my size. I will keep on and return one.
Sizing was very different from others.
Really like it - cute, fits perfectly, great price!
Answer: Sea Fancy claims to have a return policy. They say to contact customer service in the event of a return. However, when I tried to return, customer service begged me to accept a 30% refund. When I provided a picture of the items I want to return and asked for a full refund, Seafancy has since ignored me and ghosted me. Additionally, seafancy has failed to provide the address to return the order to. AVOID THIS COMPANY AT ALL COSTS.

