Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.
The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I liked the colors and prices of these suits and since I do a great deal of swimming I purchased 3. My review reflects the fit of the suits on the bottom. They are cut skimpily on the bottom. Not every buyer would care about that but I did not like it. Again, great colors and styles but they need to work on the fit.
I wish I could return the suit that doesn't fit. If I can please let me know.
I love how modest these dresses are! That's hard to find these days and the shipping was just two weeks and free with just three swim suits!
Would have been good to notify that shipping takes a while as we were hoping to use these for a party but we didn't receive them till yesterday. As estimate showing shipping and delivery times when we place the order would have been great.
This site is too good to be true.
The website claims they are based in France. Gives an address for a FURNITURE STORE. The facebook page is controlled by 厦门跑步者电子商务有限公司 located in China
And when asked directly, the facebook message reply claims they are based in the US.
From their webpage:
"If you have any question, please send email to our customer service: *******@seafancy.com
Company: IMERLE
Address:15 rue des Halles ******* Paris"
Again, this address is for a FURNITURE STORE!
Ordering the suits were ok. But trying to return them was definitely frustrating. I had to email the company multiple times before I received a response. Thankfully, your company replied within the 30-day window.
I ordered a bathing suit from this company. It states in the product description that it can be returned with permission from the Company. The bathing suit arrived, but is way too small. I wrote company asking for their address so I could return suit for a larger size. They refuse to send me the address. I paid $40 for a bathing suit from them(includes shipping) that is of no use to me. Their customer service is horrible.
Purchased three swimsuits from here. They are wonderful quality and comfortable. I love that they are modest and I can feel confident in wearing them. It seems to take a while for them to ship in. I think it was three weeks. But other than that no complaints.
Easy website to navigate and cute fabrics! With price being lower than others I've considered, I thought the quality was good. Pictures on the site represented the actual swim suit perfectly.
I ordered my suits by reading reviews on how the suits fit and such. I don't like how one fits, trying to get in contact with someone from customer service is not easy. Email response time was super long. Highly recommend not anticipating a return of you don't like your choices.
Easy as 1-2-3. I ordered the red polka dot high waist bikini and it arrived quickly and fits perfectly. Thank you!
Nice options and nice prices. I like a lot. GOAT. This was fun, thanks for letting me say whatever I want. I hope I'm funny. Enjoy your day.
Love the swim suits. The black shorts work but not my favorite fit.
Great site with lots of choices, fast delivery. Will be using them again
Did not fit true to size. There was alot of extra material not shown in pictures and it felt like it was made cheaply. Overall was not impressed and will nor be buying from here again.
I got the suits but never heard back about an exchange I wanted. Beautiful products!
The quality of bathing suits was incredible. There were some sizing issues (tops running large and bottoms running small).
Answer: Sea Fancy claims to have a return policy. They say to contact customer service in the event of a return. However, when I tried to return, customer service begged me to accept a 30% refund. When I provided a picture of the items I want to return and asked for a full refund, Seafancy has since ignored me and ghosted me. Additionally, seafancy has failed to provide the address to return the order to. AVOID THIS COMPANY AT ALL COSTS.

