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Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.
The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.
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Comfy and perfectly fits. Material is great.
Thank you Sea Fancy.
I was complimented on how the suit looks on me. I really liked getting this well made, pretty suit at an affordable price. My package got to me earlier than I expected and I didn't have to worry about its arrival.
Very poor communication and extra costs in handling exchange.
Slow delivery. Poor quality product. Terrible customer service. This particular item needs to come with instructions! Pictures do not even show how it should be worn. It just looks odd.
Do Not buy from this 'company'! They do not allow you to return items. They will not provide their return address. Just awful.
I used the one piece suit the day after I received it! It fits great! The two bikinis I was disappointed that they were too big.
Ordered a number of these swimsuits for my break away and found the customer service agent Amy to be a brilliant communicator and quick to respond to any issues. Quality of products is also very good.
Delivery was very prompt, but there was no paperwork of any kind with the parcel.
After paying for 3 swimming costumes, I can only wear HALF of one!
I feel very disappointed.
I have requested a return but instead seemed to get a survey. Product is good quality just not a match for me. Would like return information for a refund please.
Stylish designs and great quality. Quick and easy ordering and delivery
Very good service quality product and true to size
Great range to choose from easy to order
Quick processing
Pleased with my products
No problems at all with my purchase. Fit as expected as well.
Both items were too big - I went by the size chart on the website
I ordered swimwear for a holiday but they unfortunately didn't arrive in time. They were slightly on the bigger side so I requested a full refund. The company were a few days in answering my emails but I eventually came to an agreement whereby I kept the swimwear and had a refund minus the postage. I was very happy with this outcome.
Still trying to get a refund with delays in communication from this company
As I said, it is more skimpy than I expected. I was disappointed, but I am wearing the suit.
Answer: Sea Fancy claims to have a return policy. They say to contact customer service in the event of a return. However, when I tried to return, customer service begged me to accept a 30% refund. When I provided a picture of the items I want to return and asked for a full refund, Seafancy has since ignored me and ghosted me. Additionally, seafancy has failed to provide the address to return the order to. AVOID THIS COMPANY AT ALL COSTS.

