Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SeaFancy

SeaFancy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.


How would you rate SeaFancy?
grey stargrey stargrey stargrey stargrey star

SeaFancy Reviews Summary

The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
263
shipping
272
returns
241
quality
1,527
This company does not typically respond to reviews

Instant Feedback

4,802 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow irene U.
Unfollow irene U.
Share Review
Report Review

Loved it. Great selection, very happy. Can't wait to wear them when on holidays.

Date of experience: November 23, 2022
GB
2 reviews
1 helpful vote
Follow Maru R.
Unfollow Maru R.
Share Review
Report Review

I highly recommend you DO NOT buy from Seafancy. I ordered a swimsuit size M. It is huge and when I measured it, it was much bigger than what it says on their chart. It is closer to an XL size. The quality is also very poor - the bra cups are like cardboard, the clasp at the back is plastic. It's all badly made. When I asked to return it for a refund, they asked to send it to the US (I bought from the UK site, no indication they are in the UK). They refused to return any shipping costs, even though the swimsuit is faulty or wrongly sized. When I insisted, they asked me to CUT IT up and send photos so they could process the refund. This is the most unethical thing by a company that cares so little about their product they would rather have me send it to landfill than pay for the cost of returns.

Date of experience: November 21, 2022
Australia
1 review
0 helpful votes
Follow Christine V.
Unfollow Christine V.
Share Review
Report Review

Cossie
November 19, 2022

Easy ordering, no fuss. Easy payment method. Good contact and customer service

Date of experience: November 19, 2022
Australia
1 review
0 helpful votes
Follow Hazel A.
Unfollow Hazel A.
Share Review
Report Review

Good
November 18, 2022

Goods received with good quality. And shipping is reasonable -- within 2 weeks.

Date of experience: November 17, 2022
Australia
1 review
0 helpful votes
Follow Anne I.
Unfollow Anne I.
Share Review
Report Review

Great products and great fit.
November 17, 2022

Gorgeous range, so happy with the items I chose. All bathing suits really well made and they give me great coverage while still feeling fresh and Beachy. I would definitely order from SeaFancy again. The order did take a bit longer than I expected to arrive but it was definitely worth the wait.

Date of experience: November 17, 2022
Canada
1 review
1 helpful vote
Follow Judy K.
Unfollow Judy K.
Share Review
Report Review

Size S that I ordered is too large.
December 17, 2022

Sizing chart is not accurate. Suit straps are far too long and suit is gaping.

Date of experience: November 17, 2022
Australia
2 reviews
0 helpful votes
Follow David F.
Unfollow David F.
Share Review
Report Review

New bathers
December 17, 2022

Had to wait a bit longer than i thought for delivery, but i didnt know where bathers were coming from.
Also didnt realise that the money quoted in the pictures were not in Australian dollars. Had to read the
Small print in terms and conditions to find out it was US dollars. Got quite a shock when I saw the
Money on my credit card.

Date of experience: November 17, 2022
New Zealand
1 review
0 helpful votes
Follow Fiona S.
Unfollow Fiona S.
Share Review
Report Review

Great shopping
November 17, 2022

Great, no problems. Fit is very good and fabric is nice. It is the same as the advertised pic.

Date of experience: November 16, 2022
New Zealand
1 review
0 helpful votes
Follow Jen I.
Unfollow Jen I.
Share Review
Report Review

Great service
November 11, 2022

Speedy delivery. I ordered three pieces. They all fit to size and are so comfortable. They made me feel really good. So flattering.

Date of experience: November 11, 2022
Australia
1 review
1 helpful vote
Follow Phillipa Y.
Unfollow Phillipa Y.
Share Review
Report Review

Swimmers
December 10, 2022

Not of the quality I expected. Thinner material of lower quality

Date of experience: November 9, 2022
Canada
1 review
0 helpful votes
Follow Deborah U.
Unfollow Deborah U.
Share Review
Report Review

Swim suits
November 9, 2022

Everything fit really well. They were exactly what I ordered. I thought the quality was great at such an affordable price point

Date of experience: November 9, 2022
Australia
1 review
1 helpful vote
Follow Miriam V.
Unfollow Miriam V.
Share Review
Report Review

GOOD SERVICE
November 9, 2022

Bought three swimsuits but unfortunately didn't fit. The returns service were prompt in their emails and very understanding.

Date of experience: November 8, 2022
Australia
1 review
1 helpful vote
Follow Tracy R.
Unfollow Tracy R.
Share Review
Report Review

Delivered safely
November 6, 2022
Updated review

After my first order was destroyed by my dogs I ordered again. I hope SeaFancy changes their order form to allow customers to put in special delivery instructions. I had to type mine into one of the address lines. This time the order was delivered safely, but sizing remains a problem. This time I ordered an XL (I am an Australian 14), but the ruched panel is quite baggy over the tummy. The fit over the rest of the body is ok, a little loose, but fine for boogie boarding in the surf. Last year I ordered a different style in an L and it was too small.

Date of experience: November 6, 2022

Easy to use, no room for special delivery instructions
November 21, 2022
Previous review

There's a huge variety on offer although it would be nice if styles came in multiple colours e.g. the boyleg swimsuit would be really gorgeous in checks or florals as well. The size guide is not terribly helpful. More work needs to be done here to standardise around Western body types so that customers outside of Asia can have a more reliable shopping experience. So far I have ordered L (way too small) and XXL (way too big).

The website doesn't offer a space for special delivery instructions so my dogs destroyed the second swimsuit

Date of experience: October 21, 2022

I want to leave specific delivery instructions because...
November 11, 2022
Previous review

I want to leave specific delivery instructions because my last order was destroyed by my dogs, but there is no option for leaving special instructions

Date of experience: October 12, 2022

Site was a little slow loading
September 27, 2022
Previous review

Site was a little slow loading

Date of experience: September 26, 2022
Canada
1 review
0 helpful votes
Follow Lori O.
Unfollow Lori O.
Share Review
Report Review

Not helpful
December 4, 2022

I did receive my order but as it is in Chinese sizing they were too small!
It took over 2 weeks to get an answer to my emails. Finally someone tried to help and they eventually offered me the option of paying to send them back or getting a partial refund (1/2). I chose the refund and planned to use it to purchase a larger suit. However they refunded the money to a gift card prepaid Visa (I guess) that was finished and destroyed. So now I have nothing!

Date of experience: November 4, 2022
GB
1 review
2 helpful votes
Follow Beth m.
Unfollow Beth m.
Share Review
Report Review

I bought three suits - all nice but one didn't quite work for me. I received great customer service regarding the return. Thanks.

Date of experience: November 4, 2022
GB
1 review
1 helpful vote
Follow Dianne B.
Unfollow Dianne B.
Share Review
Report Review

Great service
November 4, 2022

This suit is quite short in the body.
Nice style but didn't suit me.
The striped material isn't hemmed.
I'm giving a five star review because the customer service of this company has been incredible.

Date of experience: November 4, 2022
Australia
1 review
0 helpful votes
Follow Dawn A.
Unfollow Dawn A.
Share Review
Report Review

Swmimg shorts
November 4, 2022

Happy when I saw these as ai needed to have something to match other bathers

Date of experience: November 4, 2022
Mississippi
1 review
1 helpful vote
Follow Jane H.
Unfollow Jane H.
Share Review
Report Review

Refund
November 3, 2022

Sea Fancy were very helpful when the items didn't fit and returned my money after a couple of e mails

Date of experience: November 2, 2022
GB
1 review
0 helpful votes
Follow Shay p.
Unfollow Shay p.
Share Review
Report Review

Not worth the trouble
December 2, 2022

The products were fine but this isn't a British company and returns are non existent. It's completely misleading and a lot of hassle

Date of experience: November 2, 2022
GB
1 review
0 helpful votes
Follow Natalie P.
Unfollow Natalie P.
Share Review
Report Review

Good customer service
November 2, 2022

My product arrived in good time and was of good quality. The fit wasn't quite right for me but was sorted out with great customer service. Would recommend and will order again in future.

Date of experience: November 1, 2022