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Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.
The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.
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Exchange for a bigger size was proved to be difficult. There is no phone number to contact to explain the issue at hand. Instead you have to write an email. Then I was advised that I would require to pay postage for a return. Instead of an exchange, they only offered partial refund of the product.$15. And keep the product. Exchanging items with this company is not easy
I did eventually receive a good partial refund as the item did not fit. To get to this point was difficult and time consuming as the communication was not clearly understood.
This swimsuit doesn't have the boyleg pictured. In actual fact, the gusset is narrower than that of my underwear. The gusset is unlined and gapes at the sides. This swimsuit is lined at the front, but this lining is not any kind of power mesh or control fabric. It's just a thin lining of polyester. The sewing around the gusset has bunched up. The hygiene sticker has been dislodged and made its way halfway up the front of the swimsuit. I'll be requesting a full refund. Would not recommend.
Very good service arrived in good time, packaged well
Don't try returning goods. Offered 80% of order total and keep the poor quality in fitting goods or return to USA.Seafancy cost of shipping of order will be deducted from refund and I pay the cost of returning ill fitting poor quality goods
I got my swimsuit quickly and it was a perfect fit.
Saw the advert. Liked it. Ordered it. It arrived and I am happy with the product.
I would like to know if they are made in fair conditions please.
Can the people who make these tankinis afford to buy one for themselves, as well as the essentials of safe accommodation, healthcare, education for their children?
Excellent site, easy ordering and a great range of swimwear for all shapes and sizes as well as great price.
I was sceptical after reading the reviews but my 3 costumes arrived and were a great fit and good quality. The service from the Company regarding my enquiries was efficient and polite.
Ok so far the experience is cumbersome with all these polls that is the truth and doesn't address the concerns I have
The colors are true but the fit of the red suit was really awkward and a little too large on the bottoms.
Very nice. So many great items to choose from. Will be back for more!
The tracking of the order was confusing but I did get my full order. Overall the items are great. Thanks!
Smooth and simple. Yes, the shopping experience was easy. I'm just sad about the product.
First time I've seen this company, ordering online fairly easy, fit is good,true to sizing.
I liked the look of the togs online but they were poorly made - too thin at the back making it too transparent to wear in public. The delivery took longer than expected so I ended up having to buy another pair of togs in the meantime.
The website was easy to navigate for purchasing and it was a reasonably quick delivery
Easy to order, easy to read size guide, quick turn around once ordered and nice bathers
Answer: Sea Fancy claims to have a return policy. They say to contact customer service in the event of a return. However, when I tried to return, customer service begged me to accept a 30% refund. When I provided a picture of the items I want to return and asked for a full refund, Seafancy has since ignored me and ghosted me. Additionally, seafancy has failed to provide the address to return the order to. AVOID THIS COMPANY AT ALL COSTS.

