Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SeaFancy

SeaFancy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.


How would you rate SeaFancy?
grey stargrey stargrey stargrey stargrey star

SeaFancy Reviews Summary

The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
263
shipping
272
returns
241
quality
1,526
This company does not typically respond to reviews

Instant Feedback

4,838 reviews

We monitor reviews for authenticity

Australia
1 review
14 helpful votes
Follow Julie Y.
Unfollow Julie Y.
Share Review
Report Review

Exchange
February 18, 2023

Exchange for a bigger size was proved to be difficult. There is no phone number to contact to explain the issue at hand. Instead you have to write an email. Then I was advised that I would require to pay postage for a return. Instead of an exchange, they only offered partial refund of the product.$15. And keep the product. Exchanging items with this company is not easy

Date of experience: January 18, 2023
New Zealand
1 review
0 helpful votes
Follow Merrill O.
Unfollow Merrill O.
Share Review
Report Review

I did eventually receive a good partial refund as the item did not fit. To get to this point was difficult and time consuming as the communication was not clearly understood.

Date of experience: January 18, 2023
GB
1 review
2 helpful votes
Follow Jane K.
Unfollow Jane K.
Share Review
Report Review

Completely unlike image
February 17, 2023

This swimsuit doesn't have the boyleg pictured. In actual fact, the gusset is narrower than that of my underwear. The gusset is unlined and gapes at the sides. This swimsuit is lined at the front, but this lining is not any kind of power mesh or control fabric. It's just a thin lining of polyester. The sewing around the gusset has bunched up. The hygiene sticker has been dislodged and made its way halfway up the front of the swimsuit. I'll be requesting a full refund. Would not recommend.

Date of experience: January 18, 2023
New Zealand
1 review
0 helpful votes
Follow Kaye C.
Unfollow Kaye C.
Share Review
Report Review

Very good service arrived in good time, packaged well

Date of experience: January 17, 2023
GB
1 review
1 helpful vote
Follow C B.
Unfollow C B.
Share Review
Report Review

Awful service
February 16, 2023

Don't try returning goods. Offered 80% of order total and keep the poor quality in fitting goods or return to USA.Seafancy cost of shipping of order will be deducted from refund and I pay the cost of returning ill fitting poor quality goods

Date of experience: January 17, 2023
New Zealand
1 review
0 helpful votes
Follow Chloe Q.
Unfollow Chloe Q.
Share Review
Report Review

Good service
January 16, 2023

I got my swimsuit quickly and it was a perfect fit.

Date of experience: January 16, 2023
Florida
1 review
0 helpful votes
Follow Joanne F.
Unfollow Joanne F.
Share Review
Report Review

Unhappy
February 15, 2023

This company makes it impossible to return. Do not buy from them.

Date of experience: January 16, 2023
Australia
1 review
2 helpful votes
Follow LISA M.
Unfollow LISA M.
Share Review
Report Review

Happy customer
January 16, 2023

Saw the advert. Liked it. Ordered it. It arrived and I am happy with the product.
I would like to know if they are made in fair conditions please.
Can the people who make these tankinis afford to buy one for themselves, as well as the essentials of safe accommodation, healthcare, education for their children?

Date of experience: January 16, 2023
Australia
1 review
0 helpful votes
Follow Claire Q.
Unfollow Claire Q.
Share Review
Report Review

Site
February 15, 2023

I like your site and how easy it is to order. Models used are real sizes, not all skinny.

Date of experience: January 15, 2023
Australia
1 review
0 helpful votes
Follow Leisa O.
Unfollow Leisa O.
Share Review
Report Review

Great Swimwear for the price
January 14, 2023

Excellent site, easy ordering and a great range of swimwear for all shapes and sizes as well as great price.

Date of experience: January 13, 2023
Australia
1 review
1 helpful vote
Follow Kim T.
Unfollow Kim T.
Share Review
Report Review

Reccomend
January 15, 2023

I was sceptical after reading the reviews but my 3 costumes arrived and were a great fit and good quality. The service from the Company regarding my enquiries was efficient and polite.

Date of experience: January 13, 2023
California
1 review
0 helpful votes
Follow Deborah E.
Unfollow Deborah E.
Share Review
Report Review

Bad fit
January 13, 2023

Ok so far the experience is cumbersome with all these polls that is the truth and doesn't address the concerns I have

Date of experience: January 13, 2023
Texas
1 review
0 helpful votes
Follow Julie R.
Unfollow Julie R.
Share Review
Report Review

The colors are true but the fit of the red suit was really awkward and a little too large on the bottoms.

Date of experience: January 13, 2023
Canada
1 review
0 helpful votes
Follow Kusum H.
Unfollow Kusum H.
Share Review
Report Review

Very nice. So many great items to choose from. Will be back for more!

Date of experience: January 11, 2023
Missouri
2 reviews
0 helpful votes
Follow Chandra Z.
Unfollow Chandra Z.
Share Review
Report Review

Nice suits at a great price!
January 11, 2023

The tracking of the order was confusing but I did get my full order. Overall the items are great. Thanks!

Date of experience: January 11, 2023
Utah
1 review
0 helpful votes
Follow Chelsea W.
Unfollow Chelsea W.
Share Review
Report Review

Cute but not useful
January 11, 2023

Smooth and simple. Yes, the shopping experience was easy. I'm just sad about the product.

Date of experience: January 11, 2023
GB
1 review
0 helpful votes
Follow Jeanette S.
Unfollow Jeanette S.
Share Review
Report Review

Satisfied customer
January 11, 2023

First time I've seen this company, ordering online fairly easy, fit is good,true to sizing.

Date of experience: January 11, 2023
New Zealand
1 review
0 helpful votes
Follow Rebecca U.
Unfollow Rebecca U.
Share Review
Report Review

Disappointing
February 10, 2023

I liked the look of the togs online but they were poorly made - too thin at the back making it too transparent to wear in public. The delivery took longer than expected so I ended up having to buy another pair of togs in the meantime.

Date of experience: January 11, 2023
Australia
1 review
0 helpful votes
Follow Belinda Q.
Unfollow Belinda Q.
Share Review
Report Review

SeaFancy experience
January 10, 2023

The website was easy to navigate for purchasing and it was a reasonably quick delivery

Date of experience: January 10, 2023
Australia
1 review
1 helpful vote
Follow Sarah C P.
Unfollow Sarah C P.
Share Review
Report Review

My kind of swimwear
January 10, 2023

Easy to order, easy to read size guide, quick turn around once ordered and nice bathers

Date of experience: January 10, 2023