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SeaFancy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.


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SeaFancy Reviews Summary

The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
263
shipping
272
returns
241
quality
1,527
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4,809 reviews

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Georgia
1 review
0 helpful votes
Follow Emilee L.
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Modest and Modern
March 24, 2023

Easy to navigate the website, took awhile to get here (honestly I was worried it was a scam for a bit-so used to overnight everything with Amazon) but finally made it and loved two of the three. A small alteration is needed on one and the third I may return. We will see how they hold up with the first wear and wash!

Date of experience: March 24, 2023
California
1 review
0 helpful votes
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Easy, accurate, and quality
March 23, 2023

It was an easy shopping experience. What they delivered is what I purchased, very accurate in sizing, color, and material. The quality of the material is nice too, not a thin material that you know will only last a summer or so. These feel like they will last a few summers at least.

Date of experience: March 23, 2023
Washington
2 reviews
4 helpful votes
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Quick shipment, lovely suit
March 23, 2023

I love the style, for and overall love it. The shipment was super quick and arrived in a very timely fashion.

Date of experience: March 23, 2023
Louisiana
1 review
0 helpful votes
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Terrible experience - it should be disclosed that return process is overseas not internal. Do not recommend. Bathing suits are hard to buy online so poor return experience is making it not want to shop online at all.

Date of experience: March 22, 2023
Ohio
1 review
0 helpful votes
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Pleasant
March 23, 2023

Customer service email responded promptly when asked about my late shipment and requesting a tracking number.

Date of experience: March 22, 2023
North Carolina
1 review
0 helpful votes
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Good
March 22, 2023

I had a fine experience. Took just about a month to receive product.

Date of experience: March 21, 2023
California
1 review
0 helpful votes
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Not the best, not the worst
March 21, 2023

I saw alot of very negative reviews but it did take awhile to get to me & it took them several days to answer my email but I eventually received my order and I was pleasantly surprised with the swimsuits. Bottom line, if you don't want to spend alot, these are nice swimsuits.

Date of experience: March 21, 2023
Georgia
1 review
0 helpful votes
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Terrible customer service
March 21, 2023

After two weeks, my order still didn't ship and when I tried to contact them, they didn't respond. I spammed them with 20 emails and yet they still didn't respond after that. The only reason they reply to me is because I demanded a refund. The only reason they apologized is because I wanted to get my money back. Spammed them again with multiple emails about canceling my order and it took them forever to reply just for them to tell me they couldn't cancel my order because they couldn't intercept the package even though I asked them to cancel it before they finally shipped it. Now after a whole month, I still don't have my order or a refund. Doesn't matter how good the bathing suits are. It is not worth dealing with the experience I've had with this company.

Date of experience: March 21, 2023
Iowa
1 review
0 helpful votes
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Great
March 21, 2023

Super easy to pick out, emails came quickly to notify of purchase/ shipping. Came quickly and nothing wrong with it. Great materials

Date of experience: March 21, 2023
Maryland
1 review
0 helpful votes
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Great quality, fit, price!
March 21, 2023

Have not received items yet. But the online shopping experience was very good.

Date of experience: March 21, 2023
Cyprus
12 reviews
0 helpful votes
Follow Carianne N.
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I'm always very pleased when I receive my brand new clothing from SeaFancy. The quality is amazing, the design and color are beautiful, I will definitely order from them again!

Date of experience: March 20, 2023
Florida
1 review
0 helpful votes
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Bathing Suit
March 20, 2023

The price of this bathing suit is awesome. Shipping is a very long process but it fits amazingly so no problem … just plan WAY ahead if you need it for an event.

Date of experience: March 20, 2023
Canada
1 review
0 helpful votes
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Excellent service!
March 20, 2023

Produit reçu plus tôt que prévu et parfait à tous les niveaux

Date of experience: March 20, 2023
New York
1 review
0 helpful votes
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Awesome love it
March 20, 2023

Fantastic love it will wear it all summer long and recommend it to everyone.

Date of experience: March 20, 2023
Texas
1 review
1 helpful vote
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I immediately contacted SeaFancy to inform them that I accidentally bought the wrong size. I heard back a week later, so the swim suit had already been sent out. I contacted SeaFancy when I received the swim suit to inform them that I need to return it for a different size. I got a long reply email several days later telling me how to return it and to not return it to the address on the package. But they never, even when I asked directly, have provided a return address. There is a time limit of 30 days I believe to return items. Because I am waiting a total of 14 days so far and counting since I first asked where to return the swim suit to, I assume they are running out the clock and will eventually will tell me it wasn't received in time. Not happy.

Date of experience: March 20, 2023
North Carolina
2 reviews
0 helpful votes
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Ok
March 20, 2023

Shopping was easy but the suit is just horrible. I will be returning.

Date of experience: March 20, 2023
Australia
1 review
2 helpful votes
Follow Moira H.
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I have tried to get a refund on the swimmers I purchased that were ill fitting. It's been an awful experience. They offered many options (refund shipping etc) without giving the return address as stated on website. Finally, I'm told to return to address in America. The goods came from distribution centre in Australia. PayPal have refused to refund my money adding to my disappointment.

Date of experience: March 19, 2023
New York
1 review
0 helpful votes
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Ok
March 19, 2023

I'm trying to adjust to this style. I'm sure it will grow on me

Date of experience: March 19, 2023
New York
1 review
1 helpful vote
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Bad customer service
April 18, 2023

Won't provide return address. Even after reaching out multiple times.

Date of experience: March 19, 2023
1 review
0 helpful votes
Follow Maureen Y.
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Thank you for having variety of styles, it was very easy to find the style, size and purchase the product

Date of experience: March 18, 2023