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SeaFancy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.


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SeaFancy Reviews Summary

The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
263
shipping
272
returns
241
quality
1,527
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4,798 reviews

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South Carolina
1 review
0 helpful votes
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Bathing suit
May 3, 2023

Ok. Not very accommodating or quick in response when asked questions.

Date of experience: May 3, 2023
California
1 review
0 helpful votes
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Worth the wait
May 3, 2023

The suits are amazing, but they took about a month to get to me. I was unable to track my order as well. I love my suits, and glad they finally came.

Date of experience: May 2, 2023
Utah
2 reviews
0 helpful votes
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Good customer service
May 3, 2023

I accidentally put in the wrong address at first and customer service caught it and confirmed correct address

Date of experience: May 2, 2023
Arizona
1 review
0 helpful votes
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Slow service and shipping
May 3, 2023

I ordered may 2, when it didn't arrive by the 16th, I reached out and they took over a week to respond. They did respond after I disputed on my credit card. Then it arrived on the 28th. Would be nice if they told me it would take that long.

Date of experience: May 2, 2023
Canada
1 review
0 helpful votes
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Good quality suit
May 3, 2023

Good quality suit. Looked just like the photo and fits true to size. Shipping took a little longer than I'd expected, but overall very happy with my purchase.

Date of experience: May 2, 2023
Texas
1 review
0 helpful votes
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Coverage + stylish
May 3, 2023

I just had a baby and am needing a little more coverage in the front. I was not ready to move on to a skirt style bottom. This swimsuit is exactly what I was hoping to find. It fits perfect.

Date of experience: May 2, 2023
District of Columbia
1 review
0 helpful votes
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Never received merchandise
June 2, 2023

Never received merchandise and emails to customer service went unanswered.

Date of experience: May 2, 2023
Georgia
1 review
0 helpful votes
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I didn't realize the suit was coming from England, so it did take a while to arrive. But now I know!

Date of experience: May 2, 2023
Alabama
1 review
4 helpful votes
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Do Not Buy
June 1, 2023
Updated review

Awful. Never received a shipping date, kept getting emails to review products when I hadn't even received anything yet, was notified about 3 weeks after ordering that one of the items I ordered was out of stock. I asked for a refund on the whole purchase. Absolute waste of time. Pretty sure this website & its products are a scam. According to other reviews, most people have had the same (or worse) experience. Would never recommend.

Date of experience: May 2, 2023

Easy enough!
April 4, 2023
Previous review

Easy enough!

Date of experience: April 4, 2023
Texas
1 review
0 helpful votes
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Awesome suits!
May 2, 2023

Absolutely love these! Read mixed reviews on FB that had me nervous on receiving the order but I love the fit and received them quicker than I thought!

Date of experience: May 2, 2023
Pennsylvania
1 review
0 helpful votes
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Good Suit, Meh Service
June 1, 2023

After a week and a half of no shipping confirmation, I reached out to inquire and was told it was out of stock (but it was being restocked currently). That was not indicated when I bought it so inventory control isn't great. NBD I did not need it right away but I asked if my order will be fulfilled once restocked and then I was met with a shipping confirmation TWICE over the next week. Flash forward another two weeks and I finally have it.

IN CONCLUSION: Communication isn't great and shipping isn't either, but the product is solid.

Date of experience: May 2, 2023
Illinois
1 review
0 helpful votes
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Nice suits, long time to arrive in US
June 1, 2023
Updated review

Nice looking suits, straight forward ordering. Took a while to get here (>3 weeks)

Date of experience: May 2, 2023

Nice looking suits, straight forward ordering
April 7, 2023
Previous review

Nice looking suits, straight forward ordering

Date of experience: April 6, 2023
Wisconsin
1 review
0 helpful votes
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When my suit came, it was much to big. The site only allows you to order 1 size for both your top and bottom. I loved the style, but have to send the suit back.

Date of experience: May 2, 2023
California
1 review
0 helpful votes
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Wide Variety
May 2, 2023

Wide variety of unique, affordable, and comfortable bathing suits

Date of experience: May 2, 2023
New Jersey
1 review
0 helpful votes
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Horrible
June 1, 2023

Did not receive and no way to contact the company terrible operation

Date of experience: May 2, 2023
New York
1 review
0 helpful votes
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Never received my order
June 1, 2023

I ordered three bathing suits a month ago and then never heard back from the company. Three weeks later I emailed asking where my order was. They responded that one of the suits was out of stock. However, it was still available for purchase on the website. I brought up this point to customer service and they responded that it actually WAS available and I would be getting my order soon. It's been a month and still haven't received my order. I can not rate the bathing suits BECAUSE I HAVEN'T RECEIVED THEM!

Date of experience: May 2, 2023
Wisconsin
1 review
0 helpful votes
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Swimsuit
June 1, 2023

I am still waiting for my order to be delivered! I have not received any updates at this time. I'm unable to contact anyone for service update. I'm very unsatisfied with SeaFancy.

Date of experience: May 2, 2023
Wisconsin
1 review
0 helpful votes
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Shipping took awhile
May 2, 2023

The shipping took longer than I expected. Plan on waiting 3-4 weeks before getting items. All items were as described and I am happy with purchase

Date of experience: May 2, 2023
Florida
1 review
0 helpful votes
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Stay away. Checkout reviews.
June 1, 2023

The worst. Shipment not received due to multiple shipping issues and no proactive follow up.

Date of experience: May 1, 2023
South Dakota
1 review
0 helpful votes
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Slow
June 1, 2023

I ordered on April 13. It's May 1. The item still hasn't shipped.

Date of experience: May 1, 2023