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Scuba has a rating of 1.7 stars from 25 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Scuba most frequently mention and customer service. Scuba ranks 10th among Scuba Diving sites.
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READ CAREFULLY THEIR website is very mis-leading says hassle free returns and if returned in orginal packing within 30 days. 100%
However, down the list is mentioned. If you had free shipping on your order
They will automatically deduct this from your refund...
So paid $151 with free shipping. But returned item and only got back $140
Due to the cost they incurred to ship me FREE... doesn't seem free to me
I made one order at scuba.com with 5 items. A week later, with no email about my order status, I checked the order status online. It said, "Order Is Being Pulled For Shipping." So I emailed support. They simply said one of the items is out of stock and is expected to be restocked in 2 or 3 weeks.
You can still order that item and pay for it, and you won't know it's not in stock unless you contact support. You won't get an email alerting you about it. They won't offer to ship the rest of your order separately. This is an unpleasant experience.
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