ScribdReviews 883

I don't understand how Scribd is allowed to be in existence. This site is HORRIBLE. I can't find any positive reviews and there are thousands upon thousands of complaints. One they get your credit card number or debit card, it's all over for you from there. They put out a generic email response as if their concerned however myself and thousands of others know this is for show. Twice they haven't allowed me to change my credit card number telling me it was invalid and better yet... wants you to add ANOTHER credit/debit number. I implore everyone to stay away from these thieves. I got burned twice from these thieves. Never again.

I'm totally unsatisfied with Scribd service. Can you give me a refund? I was on the free trial for one and didn't sign up any subscription for 1 year. I haven't used any service from Scribd since I signed in. I tried to cancel my subscription before my free trial expired but Scribd kept on charging for 1 year now. This is fraud and totally unacceptable. Moreover, I didn't receive any email that informs me about the payment. How can I receive my refund?
I used my credit card to sign up on October 11th and now I just receive the payment notification, so it is expired. I'm so disappointed.
I sent an email to *******@support.com and my support ticket is #*******. Please reply my email and help me refund my purchase.

I really enjoy the app. I haven't tried cancelling yet. I was spending C$240 per year on Audible, and have enjoyed over 80 audiobooks this year so far (fantasy, sci-fi, psychology, pop fiction, romance,. I've read lots of cookbooks. This year, I've saved over $500. I love the language lessons and I can listen to books I couldn't justify paying for. New books from some of my favorite authors are showing up monthly. New releases are there as well. My only sad reflection is that they don't have mags, but love scribd.

I've read the copy paste response about "other emails" but no, i was charged on my main one, and i cancelled at least three times; when I contacted them in 2017 about it they refunded the last charge only, even though I was complaining about all of them, and I've been charged for two months since September 2018, after a "free trial" i never activated in August, even though I haven't been on scribd at all this year.

I have sent an email asking for both months to be refunded.

First, They misrepresent their plan. It's extremely limited. Note: I DO NOT CONSIDER blocking any title from access as unlimited. It's misleading. They do have a section that is indeed unlimited. You can find most of them on the net for free. Other titles both audio and ebook are INDEED limited. For example, I'm now blocked from listening to any more Rebus series titles for the rest of the month after listening to two. I can listen again IF I renewed in November on the 18th [not happening.] This is NOT unlimited. Frankly since 95% of the unlimited section can be found free, the question is why would I bother paying for what costs nothing?

For over $100 a year you get 24 audiobooks and pretty much close to the same number of books. For the entire year. That's the limit (we won't count assorted docs uploaded about various crap including samples with "buy the full" ads. So it isn't unlimited. Appears someone in their office needs to buy a dictionary. Around 2.25 an item.

Second, for 50 bucks, I can join the Brooklyn public library (any where in the USA. Open to US only) for a year. I can access their overdrive and several other digital collections from anywhere in the United States. I can check out 15 items every seven days if I choose just from their overdrive collection. 780 books a year. 15 from their bibliotheca collection; another 780 books a year. 1560 books just from two collections offered. Cost?. 032 cents a book. PS. If you live in NY? It is free. Their overdrive counts over 100,000 books alone not counting the rest.
Edited to add: I forgot to add that they also have videos, music and offer free access to things such as Mango language app.

Will update if they pull the charge after cancellation in November. So far it says free trial ends November 18th.

Scribd is overpriced and way overrated. And a very poor model.

Signed up for unlimited reading and after listening to parts of a few audio books, suddenly most of the titles on my saved list are "unavailable" until next month.

Most of the books I no longer have access to are current titles--some of which I had already started reading. The only things I seem to be able to access now are older titles & short audio presentations, most of which I can find for free elsewhere on the web.

The service they're advertising is not "unlimited" by any definition.

I'm sure it's buried in the terms of service somewhere, but it appears that even when paying for "unlimited" service, you're limited to a certain number of books, then they curtail your access.

Scribd got away with charging my credit card for 5 months before I noticed it. Luckily the credit card company was able to get Scribd to refund my money. The problem is I never signed up for their service in the first place. Company like this make millions off charging unsuspecting people.
It seems that we buy something on one website not knowing that it has a sister company that will take our credit card information and charge us for services we never ordered. The most common trick is when we go to checkout and buy our merchandise, in the checkout area the company has a box pre-checked with small print next to it tricking us into signing up for something we don't need or want. I'm so tired of these scams on unsuspecting consumers. There needs to be a detailed Federal Regulations preventing this type of consumer scam by companies. I remember years ago T-mobile did the same thing to me; adding charges for things I never ordered. Because of what they did to me I now use prepaid service for my family through Total Wireless. This way I can avoid fraudulent charges since it is a paid in advance service. Scribd Inc is just another rip off corporation scamming innocent consumers.

I was curious but I did not subscribe to their service and they took my money every month for one year without my consentement !!! It was impossible to detect it, they use your Card information stored in Your Iphone. Then the subscription does not appear within your Apple subscriptions, there are no invoices no welcome mail, it is undetectable. They refuse to give my money back even if they KNOW that I have a never used their service, as soon as I wasn't even aware that I was I boarded against my will !!

I had taken a free membership last month i. E. on August'2018 and for that purpose already a sum of USD 8.99 was deducted in the month of August.
However when i tried to cancel the membership it shows that i do not have any member ship plans. WHAT MORE SURPRISING IS THAT AGAIN A SUM OF $8.99 WAS DEDUCTED FROM MY CREDIT CARD THIS MONTH I. E. SEPTEMBER'18.

Please find attached the screen shots which clearly says i do not have a membership plan.
PLEASE TAKE ACTION AND REFUND THE MONEY THAT WAS DEDUCTED FOR THE MONTH OF SEPTEMBER.
I will have to approach the Indian Consumer forum if proper and immediate action is not taken.
Thanks,
DISSATISFIED CUSTOMER