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ScoreSense

3.6

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From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800...


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ScoreSense Reviews Summary

ScoreSense has a rating of 3.6 stars from 1,785 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 1st among Credit Reports sites.

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Not Satisfied
February 9, 2020

The Scores are very inaccurate. They are totally different from what's being reported on Experian website

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 9, 2020
New York
2 reviews
0 helpful votes
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Quick and easy
January 9, 2020

Quick and easy way to check on scores, always good to know; thank you!

Date of experience: January 9, 2020
California
1 review
0 helpful votes
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Great
January 9, 2020

It was amazing, I thought my credit score would have been worse

Date of experience: January 9, 2020
New York
1 review
0 helpful votes
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Good
January 9, 2020

Very quick and easy access. Got my scores and they were accurate

Date of experience: January 9, 2020
New Jersey
1 review
0 helpful votes
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Satisfied customer
January 9, 2020

Very easy to use. Was able to retrieve my information very quickly.

Date of experience: January 9, 2020
Washington
1 review
0 helpful votes
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Okay experience
January 9, 2020

I got the report I needed. I was a little thrown that I needed to enter credit card information and needed to cancel within a week so I wasn't charged more than $1. It was also confusing to find the process to cancel.

Date of experience: January 9, 2020
New Jersey
1 review
0 helpful votes
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Won't to end
February 8, 2020

Won't to end don't want to proceed with payments please cancel

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 9, 2020
Missouri
1 review
0 helpful votes
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Tommyvs
January 9, 2020

Courteous very easy to understand made the whole experience simple

Date of experience: January 9, 2020
Texas
1 review
0 helpful votes
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Great
January 9, 2020

Easy to use, well informed all around on the site and APP. I would recommend using this site to anyone, I wasn't aware of my score until I got on ScoreSense. And now I'm constantly looking to increase my score. They give you options to help with the increase.

Date of experience: January 9, 2020
Massachusetts
1 review
0 helpful votes
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Terrific
January 3, 2020

He was very present in the conversation. He recommended some of the companys options.

Date of experience: January 3, 2020
Georgia
1 review
0 helpful votes
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Useful
January 1, 2020

Met expectations and more. I'm glad I signed up for the service.

Date of experience: December 31, 2019
New Mexico
1 review
0 helpful votes
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Not intetested
January 30, 2020

Do not need your services did not want your services. I want a refund I did not allow for you to charge me

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 29, 2019
Texas
1 review
0 helpful votes
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ScoreSense
December 27, 2019

I enjoyed seeing my credit reports from the 3 agencies. They were what I expected. The thing I don't like is that if I don't contact them within 7 days then I have to pay their subscription price. Which I failed to do. I will do that after I get done here.

Date of experience: December 27, 2019
Alabama
1 review
0 helpful votes
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Discouraged
January 26, 2020

I became a member have this site to check my credit scores and every time I go in there Mom username was cancel. I had to change it and then every time I go to check my scores it just keeps going to my credit card information so I will be checking further and canceling this because I've made no sense out of it yet

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2019
Texas
1 review
0 helpful votes
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I do not want a subscription or enrollment for anything! Please do not attempt anymore debits or charges to my account! Something from your site is trying to charge me and it was something I do not want!

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2019
Montana
3 reviews
0 helpful votes
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Great investment.
December 26, 2019

Received everything complete and on time. No problems here!

Date of experience: December 26, 2019
New York
1 review
0 helpful votes
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Wtf
January 25, 2020

Ya took 20 bucks out I wanna cancel it now and how I do it this is bull$#*! I'm on the phone with my bank now

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2019
New York
1 review
0 helpful votes
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Review
December 24, 2019

I am not sure what I am reviewing. But what ever it is I'm sure you will tell me.

Date of experience: December 24, 2019
Texas
1 review
0 helpful votes
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Very little info Waste of money.
January 22, 2020

Your format gives very little info there are much better sights to get information from please cancel my account.

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 23, 2019
District of Columbia
1 review
0 helpful votes
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Found something to be untrue.
December 22, 2019

I have work to do. I saw something that did not pertain to me. However, when I went back to address it I could not find it. Therefore, I have some work to do.

Date of experience: December 22, 2019