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At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.
Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.
The ScoreSense team is available to answer your questions seven days a week at 1-800...
ScoreSense Reviews Summary
ScoreSense has a rating of 3.4 stars from 1,786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 1st among Credit Reports sites.
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Easy and simple except when trying to get the monitoring
Great information my score was higher than I thought
Really appreciate having the opportunity to see my current credit scores; giving me an opportunity to grasp how I can improve my credibility
I got my scores easily. I got them in a timely way. I did have a question about a loan balance because we do not have a loan with anyone.
Read the fine print. It is a short window for cancellation for a 1 time score. They do not refund if you call to cancel. I was charged for 2 months and did not even go to the website until I canceled.
Summary: Scoresense DOES NOT present your three agency scores, it presents scoresenses own interpretation and calculation based off of the reporting agencies info. If scoresense shows me a number listed as Transamerica, it should NOT be a re-digested/recalculated number created by scoresense based ON the info Transamerica has, it should BE the number Transamerica has. (it should be 'Hey, here's the info trans has and heres the score they have for you' but it's NOT)
--After using only ScoreSense to review my credit information for over two years, assuming the information presented to me was the info that would be shown if I went to any of the given agencies and checked it, I spent an hour on a text support chat to learn that just because they display 'Transamerica', 'Experian' and 'Equifax' scores, those are NOT your scores for each of those! Scoresense RECALCULATES their OWN number and DISPLAYS IT AS THOSE AGENCY numbers! Ie, If you see '775' under 'Transamerica' that is NOT your Transamerica number! What's the point of using one service to 'see' your scores for three agencies if my number for each of them is not the real number? They tried to explain how there are multiple formulas to calculate a score. I truly do understand that. That ONLY explains why with the same information, Trans may not give me the same number as Equifax. But when Scoresense displays that my 'Transamerica' number is 775, if I go check it at Transamerica, outside of data refresh, it should be same or nearly identical. Turns out, not even close.
I was going to cancel and they gave me a great deal. So I decided it was a great deal. And stayed with them.
Very good information. It looks like I'm in pretty good shape. I do not actually need any continued services at this time. I would not have known that though without this information. I have decided to cancel my subscription only for those reasons. Thank you very much for your assistance
Very simple to do. Got all three scores at the same time. Just wish thay were a little bit higher but I plan on fixing that. Hopefully.
GOvernment computers just gave error message, but turned out it was their problem; worked on my cell phone, but had to call in for help.
I think I like it so far this is my first time using this program I will let you guys know how we go
With what steps I should take moving forward. Do I call the companies I owe? What does it mean if it's a closed account?
I tried the week trial and passed it by 1 day. They are on a different timezone than me. I couldn't reach them the 1st time. Then when I called the gentleman was very helpful. He said they would contact me about my refund. I received an email stating my refund was not approved because I used my trial. You would think i could use the membership for the month I paid for but no. They canceled my membership and stole my money.
My experience was great. My expectations on my credit score was correct. Now to figure out how to fix it.
I'm very pleased with this service, its very detailed
The process was easy and quick. Anybody can use this site, better than other sites I've used.
I called to cancel my account and they talked me into "giving it a try" for less monthly payment. I accepted under the impression I was trying it for one month. Instead they have been charging me 4 months since and I didn't notice OR use their services. Now i am out of work due to covid and reviewing my expenses and noticed it, requested at least a partial refund for the misunderstanding and was not approved for ANY! Regret "giving it a try".
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members