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ScoreSense

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800...


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ScoreSense Reviews Summary

ScoreSense has a rating of 3.4 stars from 1,786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 1st among Credit Reports sites.

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Bobby R.
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The experiences OK Trying to understand why my credit rating was so low out of my bills are paid up today except for one and it's not mine that is capital one call financial that's my son's

Date of experience: July 27, 2023
New York
1 review
0 helpful votes
Follow Betty S.
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I signed up, paid $1.00 for a 7 day trial and received my scores immediately.
Very simple and fast.

Date of experience: July 27, 2023
Ohio
1 review
0 helpful votes
Follow Rachel Q.
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Thank you
July 27, 2023

Easy to access, good for what I needed it to show me

Date of experience: July 27, 2023
Oklahoma
1 review
0 helpful votes
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Decent
July 27, 2023

Its was fine. You get all 3 of your scores in one place.

Date of experience: July 27, 2023
Pennsylvania
1 review
0 helpful votes
Follow Andrea H.
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Very satisfied to see what others are seeing when they are looking at my credit. It was shocking to see how irresponsible some companies can be when they do a hard pull on your credit more than once. Since I can clearly see everything that I need to work on, I can be more efficient in repairing and solutions to building my best outcome.

Date of experience: July 26, 2023
Missouri
1 review
0 helpful votes
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3 stars
August 25, 2023

How do I unsubscribe? Haven't been able to figure it out

Date of experience: July 25, 2023
Florida
1 review
0 helpful votes
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Easy to understand
July 25, 2023

My experience has been pleasant because it was easy to process the application for credit and a lot of information to assist me with this process.

Date of experience: July 25, 2023
Utah
1 review
1 helpful vote
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Rating below standard
August 23, 2023

Thought this was free and not an enrollment.
Cancelled membership

Date of experience: July 24, 2023
Washington
1 review
0 helpful votes
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Great app overall but, I'm just not too excited to see how bad my ex wives left me.

Date of experience: July 18, 2023
Oklahoma
1 review
0 helpful votes
Follow Tyeese R.
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Credit Scores 2023
July 18, 2023

I was able to obtain my account with ease and see what I am needing to do in order to improve my credit score.

Date of experience: July 18, 2023
Ohio
1 review
0 helpful votes
Follow Linda Y.
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Ok scores, reports not accurate.
July 18, 2023

Would like to fix reports. Addresses inaccurately reported. 2 credit cards are over 15 years old. Address Lot 3 E Sprucewood sandusky 4 yrs then to 120 norwood. Own both.

Date of experience: July 18, 2023
Missouri
1 review
0 helpful votes
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Great
July 18, 2023

Wonderful, my experience was great. Very useful tool.

Date of experience: July 18, 2023
Colorado
1 review
0 helpful votes
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Quick Service
July 11, 2023

I was quickly able to view my credit scores quickly.

Date of experience: July 11, 2023
Colorado
1 review
0 helpful votes
Follow Maggie E.
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I was pleased at how easy it was to access my credit scores from all three bureaus.

Date of experience: July 9, 2023
California
1 review
1 helpful vote
Follow Monica D.
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First of all it is not clear that this is a monthly subscription. From the time I checked my credit through score sense until now 60 days later my credit has declined.

I am suspicious of fraudulent activity that was not previously there before this time frame. The phone numbers to the credit bureaus are not helpful no one answers and it route you to options not needed.

Then I called back several time to retrieve other phone numbers and to get help with now having newly discovered credit problems. Every time I called it's the same man but he is giving different names pretending he is not the person I spoke to previously.This happened 4 times in one day.

In addition, they do not assist in ways to remove fraudulent activity they only provide phone number where no one can be reached. They do not offer tips to improve credit. And when you go to cancel they try to butter you up and offer discounts like 60% off to keep you.

Overall, I believe the way this company operates has been dishonest and has wasted 2 full days of my life including stress and now having to repair my credit by myself or pay someone to do it for me. Either way it is costly!

My suggestion is read reviews before using services. As we all know companies can have fake reviews put on but you cannot always remove them. Such as this one & other negative reviews. This has been a waste of time & money and has added additional stress to my life.

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 7, 2023
New York
1 review
0 helpful votes
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Hi
July 7, 2023

Good experience thank you I'm content need to improve scores

Date of experience: July 7, 2023
Minnesota
1 review
0 helpful votes
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Don't buy
August 6, 2023

It was a waste of money I would not sign up for any credit score again

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2023
Arizona
4 reviews
0 helpful votes
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Report
July 7, 2023

No comment. No comment, No comment. No comment. No comment

Date of experience: July 6, 2023
New Hampshire
1 review
0 helpful votes
Follow Priscilla H.
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Excellent
July 6, 2023

I like the ability to get my scores for $1 but prefer not to pay the annual fee. Please don;t bill me. Priscilla McGuire

Date of experience: July 6, 2023
Texas
1 review
0 helpful votes
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Good
July 6, 2023

Good,i was able to see my credit report from all my 3 credits

Date of experience: July 6, 2023