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ScoreSense

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800...


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ScoreSense Reviews Summary

ScoreSense has a rating of 3.4 stars from 1,786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 1st among Credit Reports sites.

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Credit score
December 2, 2023

Good, was able to get full report with explanations and specifics

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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Feedback
December 1, 2023

The service is fine however the automatic enrollment stinks. You shouldn't advertise free reoort and then find out at the end it's like a gym membership.

Date of experience: December 1, 2023
Indiana
1 review
0 helpful votes
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Got my scores
December 1, 2023

I was able to see all the up to date scores for all three bureaus!

Date of experience: December 1, 2023
Washington
1 review
0 helpful votes
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Frustrated
November 28, 2023

It was very difficult getting my scores. I finally had to pay. I tried several sites before I could get my scores.

Date of experience: November 28, 2023
New York
1 review
1 helpful vote
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Credit score
November 25, 2023

Very good and I would like to cancel subscription at the end of the 7 days free period.

Date of experience: November 24, 2023
Virginia
1 review
1 helpful vote
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Boss
November 16, 2023

Everything was perfectly taken care of and all my issues were taken care of and my scores were exemplary I would definitely use this service again

Date of experience: November 16, 2023
California
1 review
2 helpful votes
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Anything that automatically subscribes and you have to look for a check box to uncheck is thievery. This company qualifies as thieves. I have paid 1 year without noticing and was denied a refund. Add to that, not a single notification when new credit was sought.

Date of experience: November 15, 2023
Pennsylvania
1 review
0 helpful votes
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No review
November 21, 2023

No review to be given by me at this time as this has been a one time thing

Date of experience: November 14, 2023
Florida
1 review
1 helpful vote
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It Was Good
November 14, 2023

Experience was good. Thank you very much. Happy Holidays.

Date of experience: November 14, 2023
Pennsylvania
1 review
1 helpful vote
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Great
November 14, 2023

It has been a great help. I had doubts about my credit but they have now been clarified by the help of this app. I am ver happy!

Date of experience: November 14, 2023
Illinois
1 review
0 helpful votes
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Review
November 4, 2023

The site was easily navigated; I received the information I needed to move forward
But it wasn't comprehensive enough. I need advice on how to close credit cards I no longer am using

Date of experience: November 4, 2023
North Carolina
1 review
1 helpful vote
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Excellent website.
November 3, 2023

Thank you for the assistance. It was very helpful.

Date of experience: November 3, 2023
Alabama
1 review
0 helpful votes
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Refused to cancel membership and forced me into keeping the membership for a discounted price

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 3, 2023
Washington
1 review
1 helpful vote
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Credit Review
November 3, 2023

Great covers everything that I need and more. Very understanding this will help me improve my credit score

Date of experience: November 3, 2023
Minnesota
1 review
0 helpful votes
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1st
November 8, 2023

Required a lot of personal info and took too long to get to the payoff.

Date of experience: November 1, 2023
New York
1 review
0 helpful votes
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Keep it Simple!
October 31, 2023

My experience so far is to remain open to my purpose, needs and action. I must remain focus and teachable throughout the process to get the job done.

Date of experience: October 31, 2023
Washington
2 reviews
1 helpful vote
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Excellent Service
October 31, 2023

I wanted to get my credit scores for all three credit bureaus and I received them.

Date of experience: October 31, 2023
Massachusetts
1 review
0 helpful votes
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Review
October 27, 2023

It provided the information that I requested. It was helpful in learning about the different credit scores.

Date of experience: October 26, 2023
Texas
1 review
1 helpful vote
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Very please
October 26, 2023

Very happy with the layout is easy to interact between the different pages. The breakdown of each credit company was nice to have. Overall, I think the program and the website and how it operates and works is very friendly use it.

Date of experience: October 26, 2023
California
1 review
1 helpful vote
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Good
October 12, 2023

Easy to use and you get your credit score back fast

Date of experience: October 12, 2023