Scoot

Check out our latest communities fighting
AI scams on Reddit and Facebook

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Scoot Reviews Summary

Scoot has 2 customer reviews and ranks 153rd in the Search category.

GB
4 reviews
21 helpful votes
Follow Dianne q.
Unfollow Dianne q.
Share Review
Report Review
AWFUL. CUSTOMER SERVICE IS ATROCIOUS
January 6, 2016

If it were possible to award no stars, I would. EXTREMELY disappointed. When I initially made contact and was very specific with my ideas, I was assured this was no problem. Money was duly paid. Unbeknown to me, the web design process was then passed to web.com in USA
The website designed was atrocious and despite providing the specific text I needed, this was altered or omitted. EVERY email was ignored and a genetic reply received. It was not possible to log on and make changes myself.
Scoot finally admitted what I wanted was beyond their capabilities and I should not have been sold the package... However they have since failed to refund the design package fee and had the audacity to charge a hosting fee although they were hosting nothing. Every ema to Scoot is ignored, no phone call ever returned and predictably, the full refund we'd been assured of failed to materialise. Scoot customer service is a DISGRACE and non existent

Date of experience: January 6, 2016
GB
99 reviews
406 helpful votes
Follow Kumar M.
Unfollow Kumar M.
Share Review
Report Review
Great directory
October 13, 2015

Its a great online directory for free listings of your business. Has 4 different networks linked with it like touchlocal which you get automatically enrolled in for advertising. Good source of potential customer traffic for your sites. Offers free targeted marketing so very useful. Recommended.

Date of experience: October 12, 2015