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Scannero.io

3.0

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Scannero.io Reviews Summary

Scannero.io has a rating of 3 stars from 254 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Scannero.io most frequently mention total scam, credit card and next day. Scannero.io ranks 1st among Activity Tracker sites.

service
84
value
84
shipping
72
returns
77
quality
95
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Stella F.
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Paid only €1 on Scannero.io to test it, and later a random €49.99 charge appeared on my card — such a disappointing experience.

Date of experience: October 14, 2025
John J. Scannero.io Rep
6 months ago

Dear Customer,

Please accept our sincere apologies for the inconvenience caused to you.

We at Scannero are committed to providing the best possible support to our customers. Please note that our auto-renewal policy is transparent and you have accepted Scannero's Terms and Conditions by subscribing.

If you have been charged, please provide your account information and we will do our best to find a solution for you.

Canada
1 review
0 helpful votes
Follow Michelle D.
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Flawless performance in everyday life
October 14, 2025

Just the other day, I was at a café when I realized my phone was missing. In a moment of panic, I turned to Scannero.io, and within minutes, I had located my device. It saved me from unnecessary stress and a significant amount of wasted time searching. The app's performance is nothing short of flawless—it works accurately and efficiently without any interruptions, which is a rare find in today's app landscape.

Date of experience: October 10, 2025
John J. Scannero.io Rep
5 months ago

Hi Michelle,
Thank you for sharing your experience! We’re delighted to hear that Detectico helped you quickly locate your phone and avoid unnecessary stress. It’s great to know our app’s reliability and smooth performance made a difference for you.
Detectico Team

New York
1 review
0 helpful votes
Follow Tiffany G.
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Before I started using Scannero.io, I would often struggle to find my lost phone, which led to a lot of anxiety and wasted time. Misplacing my phone had become a frequent occurrence, but this service has completely transformed that aspect of my life. It has simplified the process of locating my device significantly, allowing me to focus on more important things rather than running around in a panic looking for my phone.

Date of experience: October 6, 2025
John J. Scannero.io Rep
5 months ago

Hi Tiffany,
Thank you for your kind feedback! We’re thrilled to hear that Detectico has made it easier and less stressful for you to locate your phone. Helping users save time and peace of mind is exactly what we strive for.
Detectico Team

California
1 review
0 helpful votes
Follow Ngoc Tu T.
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They tricked me!
October 10, 2025

They tricked me! 1$ for a test became 39.99$ later without my approval. Stay away, they won't give refunds.

Date of experience: October 10, 2025
John J. Scannero.io Rep
6 months ago

Dear Ngoc Tu T,

Thank you for your feedback, and we're truly sorry for any confusion caused.

Our support team would be happy to assist with any issues you may have.

To assist you properly, could you please share the email address you used to register? We will promptly investigate the issue and ensure it's resolved for you.

Canada
1 review
0 helpful votes
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Impressive efficiency
October 10, 2025

I'm amazed by the speed and efficiency of this service in locating my phone.

Date of experience: October 5, 2025
John J. Scannero.io Rep
6 months ago

Thank you for sharing your feedback with us! We do cherish your experience!

GB
1 review
0 helpful votes
Follow Duc Son D.
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Paid $1 for a single lookup, thinking it's one-time, but Scannero.io charged me again $24.99 a few days later without warning.

Date of experience: October 9, 2025
John J. Scannero.io Rep
6 months ago

Dear Duc Son D,
Thank you for contacting us!
Please note that after the user of the target device has followed the tracking link you can only see the location he/she was at while following the link. That means you need to send a new message every time you want to check someone's location at the moment.
Could you please share the email address associated with your subscription so we can investigate this further? Looking forward to your response.

Should you have any other questions do not hesitate to contact us!

Canada
1 review
0 helpful votes
Follow Gia Long T.
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Started with $1 payment, ended up losing €24.99 from my card. I regret trusting Scannero.io, the whole experience felt misleading.

Date of experience: October 8, 2025
John J. Scannero.io Rep
6 months ago

Dear Gia Long T,

Thank you for your feedback, and we're truly sorry for any confusion caused.

We assure you that Scannero is a legitimate service, and we do not charge customers without authorization.

Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?

We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.

GB
1 review
0 helpful votes
Follow Trung Thien P.
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Paid just 1$, but Scannero.io withdrew 39.99$ from my card days later. Reading reviews, I see many had the same bad experience.

Date of experience: October 7, 2025
John J. Scannero.io Rep
6 months ago

Dear Trung Thien P,

Thank you for your feedback, and we're truly sorry for any confusion caused.

Please note that our service includes an automatic subscription following the trial period, as clearly stated during the sign-up process. However, if you've submitted a cancellation form, we’d be happy to check the status for you and make sure no further charges go through.

We would be very grateful if you could provide the email address linked to your account.
We understand how concerning this must be and we are here to help clarify and resolve everything. Thank you for your cooperation!

GB
1 review
0 helpful votes
Follow Ngoc Quang N.
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Scannero.io
October 6, 2025

Scannero.io looked trustworthy for 1$, but they took 39.99$ later - bad reviews don't lie, awful experience overall.

Date of experience: October 6, 2025
John J. Scannero.io Rep
6 months ago

Dear Quang,
We are sorry to hear about your negative experience and appreciate you sharing your concerns. Please allow us to clarify that our service operates on a subscription model, which is clearly stated during the registration process. The initial trial is offered at a reduced rate, and if the subscription is not cancelled before the end of the trial period, the standard plan fee is applied.

In order for us to investigate your specific case and provide further assistance, we kindly ask you to provide the email address associated with your subscription. This will allow us to review your account history and address your concerns in detail.

Canada
1 review
0 helpful votes
Follow Quan N.
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They promised service
October 2, 2025

They promised service for 1$, yet later deducted 39.99$ without my consent, totally dishonest. Scam servic!

Date of experience: October 2, 2025
John J. Scannero.io Rep
6 months ago

Dear Quan,
We are sorry to hear about your negative experience and appreciate you sharing your concerns. Please allow us to clarify that our service operates on a subscription model, which is clearly stated during the registration process. The initial trial is offered at a reduced rate, and if the subscription is not cancelled before the end of the trial period, the standard plan fee is applied.

In order for us to investigate your specific case and provide further assistance, we kindly ask you to provide the email address associated with your subscription. This will allow us to review your account history and address your concerns in detail.

GB
1 review
0 helpful votes
Follow Giang L.
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Scam service!
September 30, 2025

Their promise of a 1$ service ended in a hidden charge of 39.99$, I feel completely tricked. Scam service!

Date of experience: September 30, 2025
John J. Scannero.io Rep
6 months ago

Dear Giang L,

Thank you for your feedback, and we're truly sorry for any confusion caused.

Our support team would be happy to assist with any issues you may have.

To assist you properly, could you please share the email address you used to register? We will promptly investigate the issue and ensure it's resolved for you.

GB
1 review
0 helpful votes
Follow Ha V.
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After paying only €1.99
September 28, 2025

After paying only €1.99, I was shocked to see €24.99 charged later. This is a dishonest way to treat customers.

Date of experience: September 28, 2025
John J. Scannero.io Rep
6 months ago

Dear Ha V,

Thank you for your feedback, and we're truly sorry for any confusion caused.

Our support team would be happy to assist with any issues you may have.

To assist you properly, could you please share the email address you used to register? We will promptly investigate the issue and ensure it's resolved for you.

Canada
1 review
0 helpful votes
Follow Giang H.
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I wanted a simple $1 test
September 27, 2025

I wanted a simple $1 test, instead they billed me $39.99 without approval, never again. Stop scam my money!

Date of experience: September 27, 2025
John J. Scannero.io Rep
6 months ago

Dear Giang H,

Thank you for your feedback, and we're truly sorry for any confusion caused.

Please note that our service includes an automatic subscription following the trial period, as clearly stated during the sign-up process. However, if you've submitted a cancellation form, we’d be happy to check the status for you and make sure no further charges go through.

We would be very grateful if you could provide the email address linked to your account.

We understand how concerning this must be and we are here to help clarify and resolve everything. Thank you for your cooperation!

Canada
1 review
0 helpful votes
Follow Long P.
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I agreed to pay 1$
September 24, 2025

I agreed to pay 1$, but after a week they billed me 39.99€ without informing me at all. Scam service.

Date of experience: September 24, 2025
John J. Scannero.io Rep
6 months ago

Dear Long P,

Thank you for your feedback, and we're truly sorry for any confusion caused.

We assure you that Scannero is a legitimate service, and we do not charge customers without authorization.

Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?

We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.

New Jersey
1 review
0 helpful votes
Follow Huy D.
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Scannero.io tricked me
September 23, 2025

Scannero.io tricked me, I paid 1$, but then 39.99$ was billed secretly, this site cannot be trusted.

Date of experience: September 23, 2025
John J. Scannero.io Rep
6 months ago

Dear Huy D,

We are deeply sorry that you had a negative experience! But we will do our best to support and solve your issue!
We understand your concern. Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?

We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.

GB
1 review
0 helpful votes
Follow Binh H.
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I thought it was just 1$
September 22, 2025

I thought it was just 1$, but later they charged 39.99$ without asking. This feels like a scam...

Date of experience: September 22, 2025
John J. Scannero.io Rep
6 months ago

Dear Binh H,

Thank you for your feedback, and we're truly sorry for any confusion caused.

Our support team would be happy to assist with any issues you may have.

To assist you properly, could you please share the email address you used to register? We will promptly investigate the issue and ensure it's resolved for you.

Canada
1 review
0 helpful votes
Follow Hoa V.
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Scam service? I thought I'd pay only 1$, but Scannero.io took 39.99€ behind my back, very disappointing.

Date of experience: September 19, 2025
John J. Scannero.io Rep
6 months ago

Dear Hoa V,

Thank you for your feedback, and we're truly sorry for any confusion caused.

We assure you that Scannero is a legitimate service, and we do not charge customers without authorization.

Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?

We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.

Canada
1 review
0 helpful votes
Follow Hoa D.
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I trusted them with 1$
September 18, 2025

I trusted them with 1$, but Scannero.io later billed me 39.99€ behind my back, leaving me frustrated.

Date of experience: September 18, 2025
John J. Scannero.io Rep
6 months ago

Dear Hoa D,

Thank you for your feedback, and we're truly sorry for any confusion caused.

Our support team would be happy to assist with any issues you may have.

To assist you properly, could you please share the email address you used to register? We will promptly investigate the issue and ensure it's resolved for you

GB
1 review
0 helpful votes
Follow Trang L.
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I thought it was harmless
September 17, 2025

I thought it was harmless at 1$, but Detectico quietly deducted 39.99$, I never agreed to that...

Date of experience: September 17, 2025
John J. Scannero.io Rep
6 months ago

Dear Trang L,

We are deeply sorry that you had a negative experience! But we will do our best to support and solve your issue!
We understand your concern. Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?

We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.

GB
1 review
0 helpful votes
Follow Nikko M.
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Scannero review: classic predatory subscription scam. Hidden fees, zero value, and shady tactics—avoid it if you value your money!

Date of experience: June 13, 2025
John J. Scannero.io Rep
10 months ago

Dear Nikko,

We're truly sorry you feel this way. Please rest assured that we are a legitimate service, and we take all concerns seriously.

Please reach out directly to our support team through the official contact form on our website or via the support email. They will be able to look into your issue in detail and assist you further.

Be sure to include the email address used during registration so we can locate your account quickly.