Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Scam Help is a funds recovery company based in the Netherlands that assists clients globally in submitting disputes against fraudulent entities. They specialize in addressing various scams, from intricate fraud schemes to cybercrime.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
While reading reviews about ScamHelp, I noticed some complaints that didn't align with my experience. Additionally, a few reviewers mentioned that the upfront fee was exorbitant, but I found ScamHelp's fee to be quite reasonable in comparison to other options. Some reviews alleged that the company used templates with incorrect information, but in my case, they created a detailed and personalized strategy to recover my funds. Some reviewers claimed that the company was unresponsive after hiring them, but I found ScamHelp to be communicative and helpful throughout the process. I also saw a reviewer who said that there was no contract, but that wasn't the case in my experience. ScamHelp provided a contract that outlined all the terms and conditions. Finally, I had trouble finding other recovery companies that would accept my case
Because of my location, but ScamHelp didn't have any issues with that. Overall, I'm pleased with the service I received from ScamHelp and I believe they will continue to put forth their best efforts to help me recover my funds.
I was a victim of an ICO scam and lost over $10,000. I felt hopeless and didn't know where to turn. I contacted the police but they were unable to help me. However, I found Scam Help and they were a lifesaver. After 4 months of fighting, I got back around $8,000 already. I highly recommend their services to anyone who has been unable to get help elsewhere. They work really hard to help you to get back every dime you lost!
They were able to recover a significant amount of money that I had lost to a scam artist and I couldn't be more grateful. The process was smooth and easy to navigate, and the communication was excellent throughout. Solid 5 stars! Special thanks to a legal team!
I purchased a cruise and arrived at the port only to find out it was not a legitimate booking. I contacted my bank but they informed me that the payment had been used for other services and that nothing could be refunded. I felt like there was nowhere else to turn, but then I found Scam Help. The team at Scam Help worked diligently to raise a chargeback and was able to recover 100% of my funds. I couldn't be more impressed with their level of expertise and dedication. They truly went above and beyond to help me in my time of need. The team at Scam Help was incredibly helpful and understanding. They were able to navigate the complex process of chargeback and recovered all my money! Many many thanks!
I found Scam Help online. From the moment I reached out to them, they were extremely helpful and compassionate. They understood that I was in a difficult and emotional situation and they did everything they could to make the process as easy as possible for me.
Despite the fact that I had made the mistake of mailing cheques to the fraudster, ScamHelp was still able to help me recover some portion of the funds. They worked tirelessly on my case and were able to successfully negotiate with the financial institutions to get my money back.
I am so grateful to Scam Help for all of their hard work and dedication to my specific situation (which was not easy, I know). They truly went above and beyond to help me in my time of need. I would highly recommend their services to anyone who has fallen victim to a scam or fraud. They are professional, reliable, and truly care about their clients. The only disadvantage is pricing. I truly believe that firms like this should be non-profit... After being scammed you actually need to part with more money to be able to sick some justice and there are no guarantees in place. It worked out for me, but the pricing is totally smth to consider. 4-stars.
Were very helpful in my case. With the help of Scam Help, I managed to get back over ******* my bank refused to return. The scammer kept charging my cards and converting money into crypto. Scam Help was the only entity who helped me to stop this madness
I was a victim of an online trading scam to FXC Markets and lost roughly *******. I want to share my experience with other victims so they don't go through what happened to me. When I realized I had been scammed in May 2021 it was a crushing experience. I reported the scam to my local police station and nothing was done about it, I was just given a case reference number. I then went online and found a fund recovery company called 'My Payback'. I spent 8500, plus a 12% success fee on my money when it would be recovered. This was a total waste of money. My Payback just gave me a template of a demand letter to my bank and told me to send it to my bank and nothing happened. I had sent 12 wire transfers from my bank to multiple offshore accounts in US territories. My Payback never responded back to me, after I submitted the demand letters they prepared. Then in October 2021 I was desperate and broken, I kept searching for companies that could help, and at this point, I found a company Scamhelp. I filed a complaint online and a day later I was contacted by 'Brian'. He was very patient with me, analyzed all the case details, reviewed my evidence and then proceeded with a quote that included the services of their in-house legal counsel (Leon Hill) since I was told I would only achieve success result with a real lawyers backing in the case and he is American lawyer registered with the Californian bar which I verified. I paid an initial 4000 to Scamhelp under a payment agreement that I would pay an additional 4000 in 30 days plus 11% of any funds recovered. I had to wait until late March 2022 until Scamhelp really started to work on my case. I then spoke to Scamhelp's US lawyer Leon Hill who walked me through the recovery process. In April, Leon Hill personally sent demand letters to my bank requesting my funds be returned. There was no response for over a month and then my bank sent a letter stating that they would only return 34K of the funds I lost. Then Leon Hill sent out additional letters during the summer saying that my bank was breaking US federal law, KYC and anti money laundering acts, as I had transferred the funds to a US Bank accounts in Puerto Rico and the Marshall Islands therefore we would not be accepting the offer. Several weeks passed and Brian from Scamhelp told me to be patient. At this point, I was suspicious I had been scammed again. And went into a deep depression. Then in late October, I received a call from Brian and he informed that my bank had made a final offer to pay me back ******* of the ******* I lost since I was advised it would have to go to a civil court and that could cost more than ******* upfront with legal fees. I decided to take the offer and finally received it on Thursday, I can't believe it still, I am in Shock! After over 2 years of being scammed, I ended up with roughly ******* after I paid Scamhelp *******, the 8000 for the initial fees and the extra 11% success fee for the funds recovered and plus of course the stupid 5000 that I wasted on My Payback. Although I didn't get all my funds returned, I want to thank Scamhelp and their team, especially Katherine and Leon, for getting a good settlement offer. The recovery process was extremely painful but at least I didn't lose everything. Sometimes communications could be better because some weeks it was hard to get an update. I highly recommend Scamhelp to other victims but be prepared to wait for several months before you actually get anywhere. I am happy though, thanks again guys! I can finally breathe
I was in debt after being scammed, they took everything... I even had to pay a loan I took our in order to invest more. These guys were able to help me to get quite a significant amount of money back, which allowed me to get back on track. Thanks a lot!
A lot to say. First of all, they got the job done. I ended up getting a recovery, slightly less than expected but still. But to be fair, it was quite complicated even keeping in mind that I paid for the service.
They required a police report, I had to do certain checks with my bank, request additional documents, etc. Also, the bank was calling me to clarify some details since they do not legally represent clients.
So, to sum it, it was challenging and took over 4 months, but I ended up recovering a handsome amount. Might not be worth it if the loss is relevantly small.
Sometimes they are a bit slow, but all in all they deliver results... My situation was related to Ethereum I invested. I ended up obviously losing everything, but these guys were able to help at least a bit...
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
I initially referred my case to another recovery company and it turned out to be a scam.
I was quite annoyed with this experience and didn't really feel like dealing with any company of this kind anymore. My friend referred me to Scam Help and it turned out that they were able to obtain a recovery for both of the cases. Highly appreciated! Real professionals
Hello Andrea,
Thanks for sharing your opinion with the community. We truly appreciate it! Scam Help's team is flattered by your feedback, we are happy we were able to assist you to recoup your loss.
Response time is sometimes a bit too slow, but my experience with Scam Help was positive. They got around 80% of money back directly from my bank.
Thanks for your review! We truly appreciate your feedback!
I enjoyed dealing with the company, professional and polite stuff, great results. They assisted me in lodging complaints against 2 CySEC-regulated investment companies based on Cyprus. After Brexit they basically brought my balance to zero and simply shut the accounts. Scam Help indeed assisted me in resolving the matter.
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I’m glad that your experience with us was positive. I also want to thank you for giving us a chance to take care or your case and bring justice to you.
They are true professional in the field of funds recovery. Scam Help was fighting with my bank for other 8 months to make sure I get the compensation. Always timely response and a lot of attention to details. Recommend to anyone who got scammed!
Thank you for your review regarding our fund recovery service! I’m so glad to hear that you enjoyed our service and we helped you to get compensation. It’s great to know that we are on the right track.
I was absolutely devastated after I lost all my life savings to a crypto scam. Scam Help assisted me retrieving a significant portion of the amount I lost. Thanks for your hard work on my case!
Hello Issa!
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to assist customers like you, we truly believe that everyone who got scammed deserves a refund.
Yours,
Scam Help
I was scammed on 2 different occasions (in 2020 for 3K USD and a 6 months ago for almost 20K). Both claim were lodged with scam help in January 2022. 2020 one turned to be unsuccessful, but they got 20K related to the 2022 scam back in full.
Thanks for your review! Please note that we cannot resolve every case. Upon signing the contract we thoroughly assess every case to make sure you have a high chance for a recovery.
We are glad we were able to get back the majority of the funds your ost.
Thanks for the high appreciation of our service.
It is a bit pricy and actually requires your involvement in process, but these guys definitely do their job recovering lost funds.
Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed our fund recovery service. Scam Help's team is glad we were able to bring justice to you.
Answer: Hello Giovanni, Yes, indeed. Loan scams happen when a victim is asked to pay an upfront fee for a loan. A person will typically reply to an advert for a fast loan and will have their application approved regardless of their credit history. Before they receive the loan, they are told them must pay an upfront fee to cover insurance for the loan. Is this what happened to you? Please reach out to us at [email protected], so we will be able to assess your case.
Answer: Scam Help is a funds recovery company based in the Netherlands. We are fully registed and verified by multiple positive reviews. Scam Helps uses existing regulations, consumer rights and tailor-made solutions to make sure you get the most professional recovery service available. Upon establishing that your request is valid and that fraud has been committed, you will receive information and instructions to begin your refund process.
Answer: Hello Hayley, Thanks for your question. The price is determined on a case to case basis. Before taking on any case our team of anti-fraud specialists thoroughly assesses every case in order to make sure there is a chance for a successful recovery here. The price depends on the number of transactions, payments method, the number of entities involved, etc. We are trying to keep our prices pretty affordable in order to make sure we are able to help as many victims as possible. If you fell victim to fraud, please contact us at [email protected], so we will be able to analyze your case and come up with a proposal.
Answer: Hello, Thanks for your question. Please be advised that we lodged disputes with the entities involved. Depending on your case we create a tailor-made solution in order to make sure you have the highest chance to get your funds recovered. Fund recovery strategy depends on multiple factors: When the funds were lost? How exactly did you transfer the funds to the scammer? Is the scammer regulated/semi-regulated? What is your country of residence? Where is the scammer is located? What are current regulations in your country of residence? Does the scammer comply wit with any of the regulations? We need more details in order to assess your case and come up with a strategy. Feel free to contact us at [email protected], so we will be able to assist you ASAP.


Thanks for the review, Carlie! We are glad we were able to achieve positive results here. Please be advised that each case is different and obtaining a resolution normally takes us to 6 months.
Crypto cases are generally harder to resolve, so it can actually take even longer. We are truly happy we were able to bring justice to you and recover some of the funds you lost.
Regards,
Scam Help