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SatelliteDirect has a rating of 1.2 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SatelliteDirect most frequently mention time fee and lifetime subscription. SatelliteDirect ranks 191st among Streaming Movies sites.
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I purchased this software paying a one time fee of $29 in 2010. About a year later I had to reinstall my hard drive and the company provided me with a code to do this. I used the software successfully a few times while travelling but overall it wasn't quite what I had expected. Anyway I needed to completely refresh my PC this year and was told that my fee was for a one time install and they will not help me now. I provided the company with a copy of my order clearly showing a one time unlimited use fee and they still would not help nor will they even respond to me now. I would need to buy a new license. Their terms do not mention anything about a one time install. No integrity here so I advise to stay away from this company. I asked the company to either provide me with an account reset or refund my money. No luck.
Total scam... They initially charged me a one time fee... Now they want to charge me more money... The channels selection suck as well...
Don't waste your money. Their 'one time fee' is for one computer period. If you upgrade computers, you have to buy again. Now how hard would it be for them to change your computers MAC address in their data base replacing the old so you couldn't install on more than one PC?
THIS IS A SCAM in my mind. Also, I will not be upgrading my saubscription to
Reggennie they are the ones who offered me this scam.
This is as good a scam as I have seen in a long time. This company should be reported to FCC and banned from doing business in the U.S. The subscriptions are canceled for no reason so you have to pay again...
I have already given Satelllitedirect.com one review and then, today I get an email saying they have new management and want to give me a FREE 30 day subscription. Well, in the first place, when I signed up the first time, I paid $39.95 for "a lifetime of free on-line TV". And now, they want to give me a free 30 days but, I have to give them my credit card information. How stupid do they believe I am. I didn't get what I paid for the first time and they want to do it all over again.
So, beware. This site is a rip-off and has been reported to the ICC. Hopefully, they receive enough complaints to take down the site.
A complete waste of money. I paid a "lifetime subscription", only to be told that I have to pay them a new subscription fee to get password etc to ge the program to start. I too have not changed computers, and refuse to pay for something I believe I have already paid for. If it was possible I would not even give them one star!
A complete scam is the only way to describe this company
Add me to the list of people who bought a "lifetime" license two years ago only to find that a year later, they discontinued the service, offered no refund and suggested I buy their new product billed quarterly. After threatening to report them to IC3 for their fraud, they "graciously" gave me support for one more year. Now they've cancelled support again. A reputable company would've grandfathered in the people who bought the lifetime license or at least refunded some portion of their money. At $19.95 for three months, the picture quality and reception quality of their product isn't worth the money. THEY SUCK!
I have to agree with most of the posts on here. I too bought the lifetime subscription a couple of years ago. I have not changed my computer, or reinstalled the software, yet my authentication code cannot be recognised. To be fair to SD this has happened a few times before, and they simply sent me a reset code. This time however they chose not to, unless I pay again. Poor service, possibly a scam and no I would not recommend it to anyone.
This is a real site but is nothing like advertised. Don't waste your money. There is no lifetime. All you will get is about a year of problems dealing with them (BY EMAIL ONLY) which should say something about their customer support. Then they will continue from there to milk you for more money to solve any problems for you. This is my own first hand experience, sincerely *******@yahoo.com
It's a bait and switch! Years ago I signed up for lifetime guaranteed price, but if your LAPTOP DIES they will not give you a new registration code, and they send this:
The support for this product was provided to you for 1 Year. For resetting of the account or new installation on any device would require you to purchase a support pack.
Please try our new Premium version which costs $19.95 Every 3 Months (90 Days). This is for limited period only
VERY dishonest company, they change the rules as they go along. Beware!
I subscribed to this site because I moved to Guatemala to retire and climb some volcanoes but I wanted to continue to get my sports channels. Satellite Direct has been a joke from the word go.
They claim to have 24/7 customer support but honestly there is no one working on the weekend. When I text to customer support "prompt response" means 2-3 days. I tried to get one game up until halftime then gave up. 3 days later they claimed they had the game started 10 minutes after kickoff. A bald faced lie.
Just now the signal on the ProBowl stopped and I reported it. I've tried resetting it, tried every NBC channel, reported it, I promise you it will be Wednesday before they respond with "what are you talking about, we fixed that right away".
Don't bother with Satellite Direct. It blows.
SCAM! We cancelled our cable to save money but wanted to be able to watch NFL & NHL games. We only watch part of 1 game using the service because it kept freezing up & was terrible quality. We haven't been able to log in since.
I've requested a refund - has anyone had luck getting one yet?
I bought a lifetime subscription to this product knowing that the image quality may be poor, un-reliable and possibly available for free somewhere else. Even at that, the subscription was fair, for a lifetime of access to obscure content. This week they cancelled all previously paid customers and declared that from now on they charge twice what netflix charges
Since they screwed me, assume that they will screw you too.
A pure scam. Low-res content that is freely available put together for a price.
If you are searching for satellite tv or free tv or wanting somehow to watch tv on your pc for free then you may have come across one of these many sites claiming to deliver all of these amazing channels for one single low price of 49 dollars or something like that. Becareful. Do some research. Sure if you are interested in some obscure channel watching indian soccer then maybe you will get some value out of it. If you are looking for mainstream US channels then you may want to stick with other options like hulu.
I was surfing the web trying to find a site that could tell me the best type of satellite TV to have installed, one that would give me the best choice of live Premiership and other European football. I came across one called www.satellitetvlinks.net which is quite good and told me all I needed to know. I was reading through the Satellite Television and Live Internet TV links page, where I read "Satellite Direct - Finally a quality live satellite TV for PC service.- Click Here". So I did. I imagined that there was bound to be plenty of quality football stations on a site like this so I decided to pay the "ONLY $49.95 ONE-TIME FEE". What I got for my money was the most abysmal collection of rubbish that ever travelled through the airwaves. It seems that they have scraped together all of the worst TV programmes in the world and squirted them through a tube into your computer. Then, to add insult to injury, they have blocked all the 'best' of the worst stations and invite you to cough up again! With their 'SatelliteDirect Advanced Service' for another $4 or so they let you have a 'trial' so you can see what life could really be like in television hell. I dread to think of how much the third, 'one-off payment' would be. It's probably a similar path to enlightenment that the Scientologists offer. Anyway, I feel ashamed that I could let myself be mugged so easily, and I would hate it to happen to anyone else so please don't give these people your hard earned money.
There! I feel better now.
Terrible! Couldnt try it first, should have known right there, could only get 3 stations, of the over 150 I tried, to work. Those 3 were nothing I would watch, monterey aquarium?, live tiger cam? COME ON! Asked for my money back. "How can we help you with your issues?" Give me my money back! DONT WASTE YOUR MONEY! Oh yeah. The site I found this crap on was a review site that rated this site #1. I tried to write a review on their site to save people some time and money. They won't post my review! Funny.
Answer: Although Satellite Direct is now under new ownership/managerment, getting access to live sports to watch online is not one of their strong points. Forget any past complaints and scam report where people claimed what went wrong some years ago. The Satellite Direct brand name is the same but everything else is different now including ownership. If you want to watch live NFL games or any live sporting event online, just Google... top 10 web-based tv... scroll down the webpage when you get there to find the comparison chart.
Answer: All they do is steal your money and no way to stop it.
Answer: It won't work again until you pay, again! It is garbage. A total scam
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