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I had been referred by another barbershop whom had a pleasant experience. I purchased 8 chairs, and they arrived. I was very happy and all had gone well. UNTIL THE FOLLOWING WEEK I FIND OUT BRENNEN / BRENDAN (sp?) FROM GAVE GLP AKA SALON GUYS GAVE OUT MY NAME, ORDER INFO, PRICE PAID, ETC. TO A SHADY SUPPLY STORE TRYING TO MAKE A DEAL AND BECOME THE LOCAL DISTRIBUTOR. Be warned they share personal information and with how identity theft is out there, DONT RISK IT. Order with another company.
Don't ever buys anything from this store spent a fortune on two stand behind shampoo bowls. Paid a fortune in shipping. Arrived all scratched up and they wouldn't do a thing about it except accuse me of the scratching. Will never do business with them again. Customer service kept me waiting for days then said I had the merchandise too long for them to be concerned with a partial refund. 30 days. It took that long to get in a plumber and unpack the boxes. I believe we were 2 days beyond the mark and they didn't take in consideration they had kept me waiting over 1 week for a reply. They scammed me using up the time so they could drop the hammer after the 30th day passed. How sad, now I'm stuck and nothing to do. Marty Barnes
Horrible experience. Did not ship chair. The sent a carton marked chair, but had pedistal in it. Customer Service was a terrible experience also.
Do not recommend anyone to purchase from the people.
Crap, customer service is crap, the product was crap. Ordered a salon styling chair and when i put it together it looked more like the leaning tower of pisa. I have been in the industry 20+ years. I have owned 3 salons. I know how to put a chair together. I was trying to save some money and thought i would give them a try. Should have stuck with the styling chairs i get from my davidsons rep. Its amazing what $80 extra dollars gets you. It is a real shame that there are companies like this out there. Do yourself a favor, spend the extra $80 bucks.
Do not order from them... Poor products and horrible customer services is not worst to buy just cause their hv good price. Will cost u more
Stay away! I ordered two facial steamers from this company. I only received one steamer. I immediately called Fedex to find the other box. FedEx said there were only two boxes that shipped. Well, they delivered two boxes and when we opened the boxes, it was one steamer divided into two boxes. I have been told there is nothing they can do because the boxes go by weight! Are you kidding me! Think twice before you order and I think Amazon needs to reconsidered having them on their site.
Salon guys is the worst company ever there staff is rude and there all liars they will tell you what you want to here but it is all lies and the girl Mariah is a total piece of $#*! don't waste your time with her
I ordered some facial equipment from Salon Guys. The facial equipment did arrive with some manufacture defects; however, they were very prompt, courteous and professional in the handling of this matter. They covered all return cost and took the matter seriously. I received my replacement equip em and am very satisfied.
Laura P, TS, Cincinnati, Ohio.
Hi Laura,
Thank you for sharing your review with us.
We are so pleased to hear that you have a pleasant experience with our company and love the equipment that you have purchased.
Your feedback is greatly appreciated.
Sincerely,
Tracy
If you're a salon owner, you know how important it is to market in a fresh, exciting way to keep the business coming in. Over the years I've purchased for SalonGuys and never been disappointed. I bought some Streamline Shampoo chairs on clearance at a GREAT price not long ago after my older ones needed replacing and they are fantastic. Clients remark how comfortable they are. These guys are great.
Hi Ally,
Thank you for sharing your feedback.
We are happy that your recieved your equipment at a discounted rate and that they are up to your standards.
If you need anything please let us know.
Sincerely,
Tracy
Hello Jeff,
We apologize that you are not happy with our company and would like to discuss what experience you had with us to make you feel this way.
Your experience and quality of the merchandise that you receive is very important to us.
Please contact us to discuss at 877-457-2566
Sincerely,
Tracy