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Sakaré

2.1

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Sakaré Reviews Summary

The company has garnered mixed reviews, reflecting a polarized reputation among customers. Positive feedback highlights the quality of certain products and the engaging, friendly demeanor of some staff members, leading to satisfying experiences for a segment of shoppers. However, a significant number of customers express strong dissatisfaction, citing aggressive sales tactics, misleading promotions, and difficulties with returns, which raise concerns about the company's ethical practices. Overall, while some customers appreciate the products, many warn potential buyers to be cautious due to high-pressure sales strategies and perceived lack of transparency.

This summary is generated by AI, based on text from customer reviews

service
4
value
4
shipping
1
returns
1
quality
5

We monitor reviews for authenticity

GB
1 review
16 helpful votes
Follow Siddharth S.
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Forced into their shop, extremely aggressive sales guy pushed expensive products very hard. Very rude staff. Should not be allowed to operate this business. We fortunately walked away with just some abuses hurled at us but other vulnerable customers may be pressurised by the high pressure sales tactics.

Date of experience: August 30, 2017
Sakare c. Sakaré Rep
over a year old

Dear Siddharth,

Thank you for taking the time to review your experience at Sakaré. We appreciate all feedback received, to ensure we can improve our services.

We are sorry to hear you felt you did not receive a satisfactory experience, we would love this opportunity to contact you privately to resolve this matter. Please can you email us via [email protected].

Best wishes,

The Sakaré team

GB
1 review
2 helpful votes
Follow Jaela V.
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Amazing products!
August 16, 2017

Very good products!

The salt is amazing, it's makes the body very soft and removes all the dry skin, very satisfied with all the products.

Date of experience: August 16, 2017
Sakare c. Sakaré Rep
over a year old

Dear Jaela,

Thank you for such wonderful feedback of Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy the Deep Cleansing Salt Scrub. We look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page@sakarecosmetics or shop online at: sakare.com

Best wishes,

The Sakaré team

GB
1 review
3 helpful votes
Follow Hotca H.
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I tried several products from Sakare and it's amazing how they work on the face and body. Those unique minerals from the dead sea make the skin unbelievably soft.

Date of experience: August 15, 2017
Sakare c. Sakaré Rep
over a year old

Hello,

Thank you for such wonderful feedback of Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page@sakarecosmetics or shop online at: sakare.com

Best wishes,

The Sakaré team

Belgium
1 review
9 helpful votes
Follow Anja D.
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2 years ago, I bought the nail kit and ocean scrub and body lotion in London, since that day my skin is so soft, I use it once a week and is perfect for me. I order the products online, and they offer a really good service.

Anja

Date of experience: August 4, 2017
Sakare c. Sakaré Rep
over a year old

Dear Anja,

Thank you for such wonderful feedback of Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy the Nail Kit Deep Cleansing Salt Scrub and our Lotion. We look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page@sakarecosmetics or shop online at: sakare.com

Best wishes,

The Sakaré team

GB
1 review
3 helpful votes
Follow Michael L.
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Randomly came across this shop on the way from work, through hesitant at first i'm glad i entered, I was shown around my extremely friendly staff and came out with not one, but two after shower body lotions... amazing!

Date of experience: July 22, 2017
Sakare c. Sakaré Rep
over a year old

Dear Michael

Thank you for taking the time to leave a comment about your experience with Sakaré. We truly appreciate each customer feedback.
We are absolutely delighted to hear that you enjoyed our products and the ambience of our stores. Our staff are extremely passionate about our brand and we feel this shows in the service that they provide.

Thank you once again for leaving such a wonderful comment. We hope to see you in our stores again soon. You can also shop with Sakaré online - www.sakare.com

The Sakaré team

GB
1 review
2 helpful votes
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Magical
July 19, 2017

Today i visited the Bond Street store and was dazzled by the store manager who wowed me with the most amazing hand cream. Such a great experience and will most definitely be returning.

Date of experience: July 18, 2017
Sakare c. Sakaré Rep
over a year old

Dear Katie

Thank you for taking the time to leave a comment about your experience with Sakaré. We truly appreciate each customer feedback.
We are absolutely delighted to hear that you enjoyed our products and the ambience of our stores. Our staff are extremely passionate about our brand and we feel this shows in the service that they provide.

Thank you once again for leaving such a wonderful comment. We hope to see you in our stores again soon. You can also shop with Sakaré online - www.sakare.com

The Sakaré team

GB
1 review
10 helpful votes
Follow Donna S.
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Conned...!
April 23, 2017

I am disgusted that i have been totally ripped off. Oh yeah lets just do the mineral peel gel on a place where theres zero hair of course its going to look like your product works when really its the contents of your product that forms into a consistency of that of a dead skin layer...
Now people lets try the same product again but somewhere that its hairy. Do you see my point? The gel gets stuck to the hairs making it impossible to be removed if i had dead skin then it should just rub away right? No...! Wrong very very wrong. I ccant believe i got sucked in or should i say bullied by the over pushy sales rep. Amazing how they can reduce the puffy eye cream from a whopping £250 down to £80 in 5 mins flat thank god i didnt buy that too. What a big smelly rat that shop is. From a very unhappy customer. Doesnt even deserve the one rating i gave it.!

Date of experience: April 23, 2017
Sakare c. Sakaré Rep
over a year old

Dear Donna

Thank you for taking the time to leave a comment about your experience with Sakaré. We truly appreciate each customer feedback.

We are sorry to hear that you felt that on this occasion our products were not value for money. At Sakaré we source the finest natural plants, minerals and sea algae from all over the world and work closely with the most innovative skincare laboratories to produce the best and most refined skincare products which we feel is reflected in the price and service.

While you felt you did not have a satisfactory experience with our products this time around we would love the opportunity to contact you privately to ensure you truly experience the Sakaré experience that we are renowned for.

Please contact us on [email protected] so we may correspond with you further.

We hope to hear back from you soon.

The Sakaré team

New Jersey
1 review
19 helpful votes
Follow Lisa B.
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I love this place! The first time I walked into the store they tested the mineral peel on the top of my hand and I was hooked! It gently peeled the very top layer of skin off and left me with beautiful, moist, and glowing skin. The mud soap helped reduce little bumps on my arms that have been there for years. And the face syrum leaves me with beautiful, radiant skin. You MUST try this!

Date of experience: April 9, 2017
Sakare c. Sakaré Rep
over a year old

Dear Lisa

Thank you for taking the time to leave a comment about your experience with Sakaré. We truly appreciate each customer feedback.
We are absolutely delighted to hear that you enjoyed our products and the ambience of our stores. Our staff are extremely passionate about our brand and we feel this shows in the service that they provide.

Thank you once again for leaving such a wonderful comment. We hope to see you in our stores again soon. You can also shop with Sakaré online - www.sakare.com

The Sakaré team

GB
1 review
3 helpful votes
Follow Sara S.
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I like the patchouli shower scrub and patchouli deep cleansing salt scrub both are amazing smells so nice products so excellent everyone must try it and staff are so friendly.

Date of experience: April 6, 2017
Sakare c. Sakaré Rep
over a year old

Dear Sara

Thank you for taking the time to leave a comment about your experience with Sakaré. We truly appreciate each customer feedback.
We are absolutely delighted to hear that you enjoyed our products and the ambience of our stores. Our staff are extremely passionate about our brand and we feel this shows in the service that they provide.

Thank you once again for leaving such a wonderful comment. We hope to see you in our stores again soon. You can also shop with Sakaré online - www.sakare.com

The Sakaré team

GB
1 review
6 helpful votes
Follow Lydia H.
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A friend and I were lured in while we had time to kill before a dinner reservation. We were given a whirlwind demonstration of the products and since I was in the market for a high end cleanser I was taken in by the "magic" mineral peeling gel and had the body butter and nail kit thrown in. I was initially happy but smelt a rat when the receipt had no itemised cost and the salesman added 'no refunds' at the bottom (I should have started worrying when the salesmen actively distracted me from reading the ingredients when I picked up the box. Twice). When I got the product home it hit me exactly how poor the quality was away from the shiny shop and it's shiny salesmen. The pump on the gel stopped working after a few pumps and what product I did try on my face burned. The pump was blocked by clumps of white solid mystery material so I brought everything, including the two other products back to the shop the next day. Legally, a faulty product can be returned for a full refund within 28 days of purchase no matter the stores individual returns policy (like the NO REFUNDS stamped on my receipt). The saleswoman initially tried to deny this but after half a dozen repetitions she switched tack and told me the manager wasn't there and only they could issue refunds, another few minutes of stubbornly asking who was in charge produced a supervisor and I repeated the process with him. I think the alarmed looks of some other customers who were getting the shiny treatment pushed him over the edge and I finally got my refund.
I wanted to share this so that people researching the products know that the sales pitch is good but the product is iffy (maybe even an outright scam) and that if you have had problems and been fobbed of with 'no refunds' or 'you need to wait for a manager' a loud, sure voice which had the potential to scare off other customers will get them to roll over eventually.
Tl: dr great salespitch, poor quality. If it's broken/ not fit for purpose you are entitled to a full refund no matter what. It's the law. Be loud and stubborn. Good luck.

Date of experience: March 2, 2017
Sakare c. Sakaré Rep
over a year old

Dear Lydia

Thank you for taking the time to leave a comment about your experience with Sakaré. We truly appreciate each customer feedback.

We are sorry to hear that you felt that on this occasion our products were not value for money. At Sakaré we source the finest natural plants, minerals and sea algae from all over the world and work closely with the most innovative skincare laboratories to produce the best and most refined skincare products which we feel is reflected in the price and service.

We do operate a full refund policy and it seems during your visit this was not the case. We would love the opportunity to contact you privately to ensure you truly experience the Sakaré experience that we are renowned for.

Please contact us on [email protected] so we may correspond with you further.

We hope to hear back from you soon.

The Sakaré team

GB
1 review
2 helpful votes
Follow Daiana D.
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I was stopped from a Romanian boy, he made me a good demonstration and. I bought it. The products are good. I recommend! Thank you. I will come back

Date of experience: February 25, 2017
Sakare c. Sakaré Rep
over a year old

Dear Daiana

Thank you for taking the time to leave a comment about your experience with Sakaré. We truly appreciate each customer feedback.

We are absolutely delighted to hear that you enjoyed our products. Our staff are extremely passionate about our brand and we feel this shows in the service that they provide.

Thank you once again for leaving such a wonderful comment. We hope to see you in our stores again soon. You can also shop with Sakaré online - www.sakare.com

The Sakaré team

Washington
1 review
8 helpful votes
Follow Nile Y.
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Terrible company
December 14, 2016

I was lured into buying the nail kit. When I tried it at home, it doesn't have the same effect. They must have used different products to trick me into buying it. Beware and don't buy.

Date of experience: December 14, 2016
France
1 review
21 helpful votes
Follow Manon R.
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Over-priced products, whith cheap and harmful ingrédients. Don't get lured by the shop's decoration or intimidated by the harassing salesforce who will stick to you like a glue and won't leave you until you end up buying their products.

The girl who sold to me 3 products for more 200 Euros (which I neevr used and got rid of), tried all kinds of arguments, and even some suspicious offers, changing the price each time drastically.

Long story short, avoid it!

Date of experience: October 19, 2016
GB
2 reviews
5 helpful votes
Follow Theresa K.
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Got intrigued by two nice samples (never got the soap, it's a nicely packaged body butter & a scrub) and they pampered me for approx. An hour, i checked ingredients before, they are not all natural, but go and check the ingredients of Origins, Rituals or L'Occitane - they all work with the same stuff. The only thing that matters is, that I my skin benefits from it and made me look younger.

Date of experience: October 16, 2016
Sakare c. Sakaré Rep
over a year old

Dear Theresa,

Thank you for such wonderful feedback of Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page@sakarecosmetics or shop online at: sakare.com

Best wishes,

The Sakaré team

GB
1 review
8 helpful votes
Follow Eileen K.
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Humbug
October 6, 2016

Extremely expensive products containing harmful ingredients. PVA glue is used to trick you into believing it is your dead skin cells that come off when using their Mineral Peeling Gel. No, it's glue and it is almost impossible to remove. When confronted they say you have to shave your face (sic!) before applying. According to Refund Policies they refund if you return goods within 28 days in UNUSED CONDITION and in original packaging which means you have no customer rights. These people are just cynical scoundrels.

Date of experience: October 6, 2016
North Carolina
1 review
13 helpful votes
Follow Aaron J.
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Attractive sales lady from Romania pampered me for an hour. 2 purchases total = £400. I could have gone to Boots or Walgreens and saved £350.
The ingredients in the products are dimethicone and other skin softeners that are common in other brands. But then I did enjoy my experience in the store. Good thing she was only selling me cosmetics!

Date of experience: June 30, 2016
France
1 review
12 helpful votes
Follow Elena D.
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People watch out, Today, my friend an I walked by the store when a Ukrainian /or Russian lady called us, have us samples and invited us inside the store to try their products. It was past 19h00 in Paris, which means all shops and stores are closed by this time, except for this one.
After making us try a salt scrub, which makes your skin soft right after because of the oil it contains, but the hydration effect vanishes couple minutes later. She also showed to us a face peeling that claims to take away dead skin, and peels off, but in fact it's just the product itself that peels, not your skin.
A nail file that makes your nails as shiny as if you have applied a top coat nail polish, a shea butter but again I doubt it is actually shea butter, if not some cheap chemical loaded cream, and a face serum that she presented as natural, and to my surprise, I discovered later on that it's all chemical.
Not to mention that the products are ridiculously expensive and the saleswoman literally harassed us to make us buy everything, which we did unfortunately.
She used all kinds of lies"there's a discount offer and it's the last day"... and so on.
When I got back home, I checked reviews about the brand as I do usually and I was shocked to see how many people were scammed and told exactly the same lies, and were harassed to buy tons of things.
Lesson learned, learn to say no, always have a critical mindsdt and never trust or fall into anybody's argument if your gut tells you there's something off.

My friend and I spent 200 euros each, we'll go tomorrow to the shop to warn them.

Date of experience: June 21, 2016
GB
1 review
13 helpful votes
Follow Jean B.
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Scam
March 28, 2016

Hard sell, rude salesman, insulting my skin when nothing wrong with it. The products are soap and co. Google them, Israeli scam. Expensive prices for cheap products made in China. Don't be gullible!

Date of experience: March 28, 2016
Romania
1 review
7 helpful votes
Follow Alecs J.
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They invited me into the store on Neal st and I am very happy because they demonstrated a lot of products on my face and hands. Spa treatment for free. I bought some products that I think to be very useful but I didnt felt pressured by the sales girl.

Date of experience: March 12, 2016
Romania
1 review
5 helpful votes
Follow Maureen X.
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I like their products a lot and the stores looks very nice. Thumb up!

Date of experience: March 12, 2016

From the business

Sakare cosmetics & skin care - is all about looking and feeling one? ۪s best.


sakare.com
London, LND, United Kingdom