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SafeDriver Reviews Summary
SafeDriver has a rating of 1.4 stars from 58 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SafeDriver most frequently mention and customer service. SafeDriver ranks 15th among Traffic School sites.
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Very bad I never recommended very bad I never recommended very bad I never recommended very bad I never recommended very bad I never recommended
As stated by others, this "company" lies about costs. After you spend 4 hours working, it costs you another $29 for an EMAIL of your certificate! Then they try to charge for dumb services like a text notification of completion. $15 bucks, then hit next "oh how about $7?, hit next again "oh now it's only $5. That just proves they're liars that didn't have to try and charge you $15.
If they call it themselves a team or company, Sorry but they are just garbage that can talk and act like human
The sign-up and advertising is very misleading. They advertise $25 and that the certificate will be emailed to you -- but the email is an additional $30. Other online courses are much more reputable. SafeDriver does NOT show you BEFORE you pay the $25 how much it will cost to have it e-mailed. Others will. Do yourself a favor, save money, and take another course.
Also -- don't believe the ShopperApproved reviews they have - those are bought and paid for.
The course itself was fine, nothing special really. I had issues receiving my certificate in the mail, paid $34.95 on top of the original $25 for the course to receive next day shipping. Did not get my certificate until 5 days later! Not only that but their customer service was HORRIBLE. Completely useless and RUDE.
It's not just the $25 they advertise, they then charge you $30 to get a emailed certificate, the course takes all f-ing day, and you cannot just take the tests and move on - you have to wait 25-50 mins PER section and there are 13, and it constantly tests you with 90 second pop ups to make sure you're still there and upsells you constantly. There has to be a better one.
So this site got me to buy because I read reviews and they were great. Bought it and the things I hated about it are as follows:
1) Makes you stay on the same page for 30-40min(you seriously could reread the entire page like 75times before the time is up)
2) Very boring. I've taken different driver's ed classes and this one was very hard to keep your attention.
3) It promotes that it's "the shortest" class. Not true. I've found shorter and more interesting ones.
4) Better remember the questions you answered they ask in the beginning regarding your personal info. This annoying pop up box comes up constantly to ask you different questions regarding those answers and you have 90sec to respond. If you get it wrong or run out of time, it suspends your account and and you have to call in and verify all this stuff. Plus they ask all these stupid questions again along with others you never answered before.
5) At the very end, they slap you with a hidden $30 fee if you want it emailed vs snail mail.
Overall by far THE WORST course I've taken.
Only thing I can say is the customer service representative was very nice.
Said it was the shortest class the law allows. Another company said it would take 5 hours. I am 7 hours into the class and still have another 1.5 hours. Started with a 10 minute time out and has another one in the middle of the course. I highly recommend either paying the ticket or fighting it in court.
What a scam, you sit for 4 hours and I clicked that I didn't want the Completed certificate sent to me, I opted for NO extras and I still was charged 2x $26.95 and $25.30. When I called up to resolve the representative told me that was to send the certificate in 1 day. Go to a traffic attorney and spend the $50 then you are not wasting 4 hours on the weekend taking this ridiculous class. I called up my credit card company and they took the charge off!
I went on their site to POTENTIALLY purchase their course. Before I bought it I went and found a secondary option and decided not to go with safe driver... well today I look at my bank statement AND THEY STILL CHARGED ME FOR THE COURSE! Wtf. Called customer service today and explain the situation and the lady named Mary said "call tomorrow between 8-5 and the girls will help you" I then asked who these girls were AND SHE HUNG UP ON ME!. Horrible customer service, such a scam.
They ask way too many authentication questions and then lock you out of your account if you miss too many(you have 90 seconds to answer), then when you call to unlock it they quiz you to reopen it. I am sure if I would have failed, they would have used it as an excuse to charge me again. If I knew it was this tedious I would've just gone to the class in person and been done with it. I am afraid they are going to try to charge me again for my certificate after reading the other reviews. Very shady and misleading.
They are not honest about the cost or process up front. You must order and pay (in addition to the $25 you pay for the class, for your driving record and receive it prior to starting the class. When you finish the class( the one you pay $25 for) there is another fee to get the certificate of completion. The class itself is good, but they need to be honest about the cost of everything and the order that you need to work upfront. The website outside of the material is poorly done and not user friendly. They would not have to pay so many people to answer customer calls if they were honest upfront and put a better designed website in place.
They advertize a $25 course. AFTER you've provided your credit card number they tell you they need another $29.95 for their server to email you your certificate of completion. You don't find out about the additional $29.95 charge until AFTER you've made your $25.00 purchase.
It's shady as hell, even if it technically isn't illegal. Use someone else who is upfront with their charges.
These scammers will not reply to any emails, I sent affidavit 9 days ago and three emails and nothing. Can't finish course. Warning! Ripoff! I will report to the right people in Texas to drop this site! Stay away!
When you try to have this company mail you your certificate instead of paying another fee, it didnt happen that way. Instead I got charged for them to email it. When I had requested it to be sent by standard mail. This website is a joke
HEY GUYSS IF YOU ARE IN A RUSH TO COMPLETE YOUR DRIVING COURSE AND TAKE YOUR CERTIFICATE TO THE COURT.
YOU ARE WAISTING YOUR TIME!
THEY ASK YOU FOR AN AFFADAVIT THAT YOU WILL HAVE TO MAIL PLUS IT TAKES MORE THAN 2 DAY AND YOU CANT COMPLETE YOUR COURSE UNTIL THEY HAVE RECEIVED IT
THEY DONT TELL YOU THAT WHEN YOU $#*!ING PAY THE MONEY THOUGH.
THEY WAIT UNTIL YOUR IN CHAPTER 10 AND COMPLETLY BLOCK YOU FROM CONTINUING THE TEST!
THANKS TO THIS WEBSITE I WILL HAVE TO END UP PAYING FOR MY TICKET IN COURT WHICH IN 175$ PLUS HAVING IT ON M DRIVING RECORD AND LOST 75$ I PAID ON SAFEDRIVER, COM!
THANKSSSSS FOR NOTHINGGGGGG
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members