RushOrderTeesReviews 1,871

I didn't really read up on the bad reviews like I should have prior to placing an order with this company but sadly, many of these negative reviews resonate with me and my experience with this company. I placed an order for a rush job and the words on the shirts are so small yet their shirts are extremely too big so it just looks blah. Their extra small is huge even for me I've worn xsmall forever and this is the largest xsmall I have ever seen for sure. What really did it for me is one of my designs, my most important one at that, was ordered in red but what I received is definitely an orange color completely ruining my last minute launch event in which the colors are primarily red and black. This orange writing will not match with any of my other red and black merch. Highly disappointed as these were extremely expensive. Picture of the red and black shirt I ordered and a pic of what I received attached for visibility.

I asked this company, which does shirt orders in the thousands, to print my one-off unique-image T-shirt. The experience was not without its problems, but the final result was spectacular, and although the experience was a little rough, I doubt that I could have attained a result as good as I did with a less steroidally muscular firm.

The problem I had was with a design flaw in the interface. I ordered a 100 percent cotton shirt. I then selected heather sapphire as the color. That was my big mistake. Because although heather sapphire is listed as a color usable for the 100 percent cotton shirt product, there is a little note near the bottom of the order page that says that heather colors will be 50/50 (cotton-poly).

So when I selected heather sapphire as my color, without any warning at all, my product was converted from a 100 percent cotton shirt to a 50/50 shirt. And the display gave no warning of this. In fact, below my color selection chart there was still a line that said "100 percent cotton" after I made my selection.

I have an allergic reaction to synthetic fabrics like polyester. So when my 50/50 shirt arrived, it was not wearable. I also was not happy with the plastisol ink (which has to be used on polyester shirts), since it has a strong chemical odor. The shirt *looked* fine but it wasn't the shirt I ordered, and it wasn't a shirt I could use.

I chatted with customer support and they said, no problem, we will send you a new shirt. So I asked them to change the color to sapphire instead of heather sapphire, and to make sure it was printed with water soluble ink (not plastisol).

They sent me my new shirt post haste and it was even more perfect than I had imagined. Beautiful colors, merged nicely with the sapphire blue color of the shirt itself.

So I would recommend this vendor; just be careful of the interface, as it still has at least one minor flaw. But if you do get in trouble with your order, my experience shows that this company will take the time to make it right.

I originally had ordered matching shirts for two of my friends that were leaving soon. All was fine until I received my order. Instead of getting an adult size for one of the shirts, I got a youth size. This wasn't going to work so I contacted the seller and they willingly sent a new shirt. When I received this shirt they had "upgraded" me to a different kind of shirt that did NOT match my original shirt at ALL. The lettering on the back was also messy and was not acceptable. Soooooo I emailed them again with this problem and they planned on sending me another one of the "upgraded" shirts instead of the original one that I had ordered because the brand that I had ordered originally couldn't be ordered. The man on the phone was very rude while I was talking to him and forgot to hang up the phone after he was done talking to me. He called me a "$#*!" while talking to his coworkers.
Here we are now a month and a half later and they are making me pay for a whole separate order of two shirts if I want them to even remotely match and at this point I will not have them by the time that my friends leave. Will never be ordering from this company again.

Just working through my 5th email with customer service. Overall poor print quality and cheap ink, I bet they wont last 10 washes. The biggest issue is that some of the garments left their facility with missing print in sections and they felt it was ok. Some logos are also crooked and some not centered. I am now on my second customer service person and the best part is that they don't issue refunds, which means I get more cheaply printed goods, lucky us. I would highly recommend steering clear of this company.

I ordered t-shirts for my business. The shirts themselves were exactly what I ordered, however the print began to come of after 1st wash. They have been washed 3 times now and you can barely read my business name and phone number. These shirts were $35 each. I've reached out 2 times to them with no response. I will never use them again or refer them to anyone. If you want the poorest quality screen printing, and sorry customer service, then order from them.

Ordered 17 cotton tee shirts. Total came out to $533 dollars. Print on shirt was terrible. Looked like they were washed 100 times before they shipped them to me. Tried to resolve via customer service. They told me to send them another 4 dollars per shirt and they'd reship! Why the hell would air pay more money for a terrible product. Lesson learned won't ever order from them again.

I have used Rush Order Tees for the past few years for all of my promotional needs. Everything, and I mean Everything has always been perfect until this last order. There was a small mix up in the printing of the shirt. I am writing this review to say they are great to work with when everything goes right, but when something went wrong, they were even better. They responded so quickly and fixed the issue with out question. The true character of a company is how they handle something and Rush Order Tees handled everything perfect! Thank you so much for making sure I was happy! I would suggest them to anyone! A special thanks to my salesman Steven and customer support team. Great JOB!

The call-outs for the placement of the artwork on the front and the back of the shirt were clear. There is no mention that "With printing being a manual by hand process when it comes to loading the shirts, it's almost impossible to not deviate from the requested measurement." on the Proof.

There is no mention that if the proof calls out a 2.5" drop from the collar seam (in this case, on the front of the shirt), that your chances of getting that placement of the art are 1 in 30... that's what I received. And, that 2/3 of the placements will be at 1.5" from the seam; a 60% margin of error.

Further, there is no mention that if you request a 2" drop from the collar seam (as I approved for the back of the shirt), it may be off by as much as 100% (4").

Having used screen printers and DTG printers for some 30 years, I've never had an order with such deviation from the approved proofs. I could belabor how your excuses are just that, excuses, and not even good ones. But I can see that your company is not going to attempt to stand by your product and any measure of pride in the quality of production. That's a shame, and disappointing. But worse, this kind of short sightedness will cost RushOrderTees my future business.

There is apparently too much emphasis on "Rush", and not on care and quality. This should have been a "teaching moment" for your production team, but just turned out to be a bad customer experience.

I ordered T-shirt's for expedited shipping and each time I called I got a different story on why it was delayed. They do not "rush order" shirts at all. I'd go with a more trusted company.

Just received our order of 1 T shirt, with a photo our son took, placed on front. Beautiful job. Photo is very clear, placement perfect. Customer service is wonderful!

I ordered two t-shirts with two different names on them. They came with both names the same. They did correct their mistake but they charged me for the corrected shrit. After a phone call with them they refunded my money.

Nice print colors, will have to see if ink lasts. Other than that, disappointed. Shirt reviews said size runs average, but my shirts clearly run small. Shirts also not at all extra long as shown in images. Gf is only 5' tall and says the Small is uncomfortably tight. Everyone else preferred a size up too. I ordered half smalls and now it's probably gonna take me years to sell 25 shirts. They said they'd send me a coupon for reviewing but I guess they don't do that if you only give their shirts 3 stars bc I reviewed them days ago.

Said they'd send me a "proof" before finalizing my order... all they did was wait until the day before shipping to email me a link to review my order online, looking exactly the same on screen as before, and ask me to leave a note if I wanted them to make simple edits which could hypothetically delay shipping. WTF was that?

I still give them 2 stars bc shirts look nice and arrived on time (one day after shipping, but 2 weeks after ordering).

Also, their site is a bit opaque. I can save and return to designs, but they are only identified by the name I give them. So for example, there is no way to go back and find what shirt style I actually ordered to check if I remembered its individual reviews correctly. In fact I also went back and looked through all purple v-neck shirts they have for order currently and can't find the one I ordered at all. It's like they're constantly cycling through different versions of shirts so you're unlikely to get the one you actually ordered.

The customer service guy was cool but whn the team mates that print got ahold of my design they blasted it really small across the stomach it came out $#*!ty i even paid $29.99 extra for shipping
All in all they tried to make it right Im just not happy with the experiance it turned out more a hassle then a positive ide say for family functions camping trips real simple designs printed on the stomach 20-30 peice yeah thats eazy but a nice n tight up on the chest one color below the neck these guys either are haters that print or they know they just gunna get away with it if it was company ide fire the clown that printed my shirt
To have to go over and 9vet and over with customer service about a one color that was uploaded shaped and designed for them all they had to do was take out the backroundhaze very simple then lay it on just like the picuture originally saved but no
Sorry customer you getbwhat we give you i guess this team does not have what it takes to be the best
Theyre mediocre at best
You want to make it rite
You make the design exactly how the buyer uploaded it and shaped it with the exact colors
Other then that you get an F