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RushOrderTees

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.


rushordertees.com
Founded in 2001
Philadelphia, PA
How would you rate RushOrderTees?
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RushOrderTees Reviews Summary

RushOrderTees has a rating of 4.6 stars from 1,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 5th among T Shirts sites.

service
142
value
112
shipping
104
quality
175
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Justyne was super helpful in answering my annoying novice questions. The agent before her was eually as helpful, however I didn't record his name. I am looking forward to seeing my final product (and price).

Date of experience: February 8, 2023
Heather F. — RushOrderTees Rep
over a year old

No question is ever annoying, we want to set you up for success, so glad Justyne could do that. Thank you!

North Carolina
1 review
0 helpful votes
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Amazing Help from Luke
February 8, 2023

Luke L did amazing with helping me and was very kind :)

Date of experience: February 8, 2023
Heather F. — RushOrderTees Rep
over a year old

The force is strong with him! Thank you!

Tennessee
1 review
0 helpful votes
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~~ OUTSTANDING SERVICE ~~
February 8, 2023

Easy customer service to deal with. Chat with Mr.L.Lakatosh to add a print to my already ordered shirt went great. So easy! Any questions about your order or additions or take away's. Do not hesitate to make it. Very professional crew Rush has. Great Job!

Date of experience: February 7, 2023
Texas
1 review
0 helpful votes
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Fast & Easy
February 7, 2023

I had a simple request and they were able to help me super fast with out any issues.

Date of experience: February 7, 2023
Heather F. — RushOrderTees Rep
over a year old

Love to hear we were able to accommodate your request. Thank you!

Missouri
1 review
0 helpful votes
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Quick response and very helpful
February 7, 2023

I was chatting with someone who was very helpful at answering all my questions. I asked what type of shirt was best for DTG and still be light weight. They got me all the answers I needed. Thank you!

Date of experience: February 7, 2023
Heather F. — RushOrderTees Rep
over a year old

We do our best to provide great service and so glad we did that here. Thank you!

California
1 review
0 helpful votes
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Excellent Service
February 7, 2023

I had the pleasure of speaking with Tyler H. About my order needs. He was patient, answered all my questions and offered expertise needs for me to confidently proceed with my order at the price point that fits within my budget. Much appreciated!

Date of experience: February 6, 2023
North Carolina
1 review
0 helpful votes
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Very Helpful
February 6, 2023

The representative very promptly answered all my questions.

Date of experience: February 6, 2023
Heather F. — RushOrderTees Rep
over a year old

You got questions, we got answers! Thank you!

Colorado
1 review
1 helpful vote
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My honest opinion is to definitely make sure you will like the fabric before ordering.
The label in the image below is the material I suggest avoiding.
My initial order didn't go very well because the fabric wasn't to my liking.
RushOrderTees definitely set it all right by sending me a new order with better quality material and rushed the shipping.
So I do recommend with with this company.
They value their customers and I would order from them again.
Thank you for fixing my order.

Date of experience: February 6, 2023
Alyssa S. — RushOrderTees Rep
over a year old

Hey Michelle,

Thank you for your feedback. Since we are a printing company, we do expect the customer to research the garment they are selecting. If it's not 100% what you wanted we typically do not reprint for free (unless the garment is defected), we offer a discounted reprint and help you find a new garment. With that being said, until this review we were not aware of the printing issue. We're always happy to correct our mistake. I'll send you an email directly to reprint the order. Since we're reprinting for the printing issue of course we'll update the garment as well. Looking forward to working with you!

- Alyssa, Customer Experience Manager

New Jersey
1 review
0 helpful votes
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Needed 100 shirts made and shipped swiftly. They provided excellent service on their website and via the chat.

Date of experience: February 6, 2023
Heather F. — RushOrderTees Rep
over a year old

Wow, so glad to see we could get this project taken care of for you. Thank you so much!

West Virginia
1 review
0 helpful votes
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Chat Review
February 6, 2023

Justyne was very helpful. Quick to respond and able to provide me with the information I needed.

Date of experience: February 6, 2023
Heather F. — RushOrderTees Rep
over a year old

She is so fantastic and we love when our customers see why! Thank you so much

Canada
1 review
0 helpful votes
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Questions about an order
February 3, 2023

Had to ask how to make my order embroidered and got wonderful customer service

Date of experience: February 3, 2023
Heather F. — RushOrderTees Rep
over a year old

We are so glad to hear you were happy with our customer service, can not wait to hear your feedback on your goods! Thank you

New York
1 review
0 helpful votes
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Joshua F- very helpful
February 3, 2023

I contacted your company after seeing a segment on 6ABC this morning. I'm not a typical size lady & was having a hard time finding something still available in my size and I also wanted something to stand out from my normal Eagles attire for the Superbowl party. Joshua was on my request from the moment I reached out. Go Birds!

Thanks so very much, I will be a repeat customer! ~Kim C.

Date of experience: February 3, 2023
Heather F. — RushOrderTees Rep
over a year old

We have garments for all shapes and sizes and you were in good hands for finding something just right. Thank you!

New Hampshire
1 review
0 helpful votes
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Joshua F. And Luke were incredible helpful and very quick for responding. It took less than 2 minutes to have my issue resolved. Great customer service experience

Date of experience: February 2, 2023
Heather F. — RushOrderTees Rep
over a year old

This is one dynamic duo and its not hard to see why! Thank you

North Carolina
1 review
0 helpful votes
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Bigfoot
February 2, 2023

The technician was very helpful in finding the right tee and making my design pop.

Date of experience: February 2, 2023
Heather F. — RushOrderTees Rep
over a year old

When you look good, we look good! Glad we could help, thank you!

Texas
1 review
0 helpful votes
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Great customer service!
February 1, 2023

Quick responses to questions, fast quotes, and very informative!

Date of experience: February 1, 2023
Heather F. — RushOrderTees Rep
over a year old

Fast and fresh! We love to hear it, thank you!

Maryland
1 review
0 helpful votes
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Great customer service!
February 1, 2023

Luke L. Helped me edit a hoodie I purchased and made the process so quick and easy! I will definitely order again and recommend to friends and family!

Date of experience: February 1, 2023
Heather F. — RushOrderTees Rep
over a year old

We love Luke he is so helpful. Thank you so much for this!

Illinois
1 review
0 helpful votes
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I started to make this order months ago. I knew I needed to get these sweaters ordered and kept putting off. Rush emailed me periodically, with my cart saved reminding me to place my order. Today I finally said, "let's just knock this out" after getting the email reminder. I spoke with a rep to see about our corporate affiliations, and was taken care of very well. Quick - Efficient checkout service and platform. Now- to see if the delivery meets the expectation!

Date of experience: February 1, 2023
Heather F. — RushOrderTees Rep
over a year old

So glad you were able to finalize your order leave the rest to us and you should be good to go! Thank you

Canada
1 review
0 helpful votes
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Great customer service
February 1, 2023

I had a great customer service experience, thanks to Luke from the live chat.

Date of experience: February 1, 2023
Heather F. — RushOrderTees Rep
over a year old

We can not say enough good things about him and it looks like our customers feel the same! Thank you so much

New York
1 review
0 helpful votes
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Business Order Mess Up
January 31, 2023

I re-ordered long sleeve tshirts and hoodies for our maple business. Once I checked out I realized I never changed the hoodie color to the same as the t-shirts. Your associate Luke was super helpful in pulling up my order and changing the hoodie color for me. It was quick (less than 5 minutes) and he got the job done and send me a new invoice asap.
Your products are great - our customers will be happy to own one of your products come maple season.

Date of experience: January 31, 2023
Heather F. — RushOrderTees Rep
over a year old

Happy to hear he was quick to help you get this corrected and the product you want, he is amazing! Thank you

Illinois
1 review
0 helpful votes
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Tax Exemption
January 31, 2023

I reached out via chat to receive tax exemption for an order and Luke L was incredibly helpful! I have been trying for a week to get support for this, and Luke addressed the issue right away. Thanks Luke!

Date of experience: January 31, 2023
Heather F. — RushOrderTees Rep
over a year old

Luke is so fantastic, love seeing him get his props! Thank you!