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RushOrderTees

4.6

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From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.


rushordertees.com
Founded in 2001
Philadelphia, PA
How would you rate RushOrderTees?
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RushOrderTees Reviews Summary

RushOrderTees has a rating of 4.6 stars from 1,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 5th among T Shirts sites.

service
142
value
112
shipping
104
quality
175
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Excellent customer service
May 31, 2023

Had an issue finding the invoice for an order and Owen from customer service was excellent. Cordial and went the extra mile to help me find my order.

Date of experience: May 31, 2023
Heather F. — RushOrderTees Rep
over a year old

Owen is a fantastic member of the team, we love when his hard work gets recognized. Thank you!

Massachusetts
1 review
0 helpful votes
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Awesome support
May 31, 2023

Luke did everything correctly and was incredibly helpful!

Date of experience: May 31, 2023
Heather F. — RushOrderTees Rep
over a year old

The force is strong with him! Thank you so much!

Ohio
1 review
0 helpful votes
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Online Status Confusing
May 31, 2023

The online status checker isn't very specific in showing where exactly in the process the step is. For instance, it is mid afternoon on 5/31 and order supposed to arrive 6/2 but the status says in production. However, reaching out via chat was helpful. They assured me my order would arrive as scheduled. They explained the production status is the quickest step and is usually actually done the day before shipping.

Date of experience: May 31, 2023
Heather F. — RushOrderTees Rep
over a year old

Glad you were able to get the answers you needed from our fantastic chat team. Thank you so much!

New Mexico
1 review
0 helpful votes
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I needed help with my order details. Tyler responded to me on chat and found the best price possible and assisted with shipping details so that I have peace of mind knowing my products will arrive before my event. Truly appreciate the responsive custom service-oriented response from Tyler.

Date of experience: May 31, 2023
Heather F. — RushOrderTees Rep
over a year old

Tyler is one of the All Stars we brag about on our roster. Thank you so much for this

Nevada
1 review
0 helpful votes
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Great service!
May 31, 2023

I Had an issue with approving my art on my phone and they helped me do it online instead Super fast and friendly. Our work shirts look amazing online can't wait to wear one.

Date of experience: May 31, 2023
Heather F. — RushOrderTees Rep
over a year old

Glad we were able to work with to update that quickly, thank you for this!

Pennsylvania
1 review
0 helpful votes
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Fast response
May 31, 2023

Quick answers and move to next stage in about 3 minutes.

Date of experience: May 31, 2023
Heather F. — RushOrderTees Rep
over a year old

Fast and fresh! Thank you so much

New Hampshire
1 review
0 helpful votes
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Helpful
May 31, 2023

Very helpful team. Messaged the issue with a mistake I made and they fixed it!

Date of experience: May 30, 2023
Heather F. — RushOrderTees Rep
over a year old

We don't like to brag but we got what some would call an All Star roster over here. Than you so much!

Texas
1 review
0 helpful votes
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Working on an order
May 30, 2023

Tyler has been incredibly helpful in helping us, Vineyard Resources, procure a discount on multiple designs - it's the difference between us being able to make this order or not.

Date of experience: May 30, 2023
Illinois
1 review
0 helpful votes
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Changes on the design
May 30, 2023

I explained to them the changes and they were able to make them.

Date of experience: May 30, 2023
Heather F. — RushOrderTees Rep
over a year old

We try to make it simple, thank you so much!

Missouri
1 review
0 helpful votes
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An otherwise nice shirt was ruined and is now trash in my opinion due to the improper placement of the American flag. Because the flag was placed on the BACK of the shirt sleeve instead of the side of the sleeve, the flag is now backward. As an Army veteran, I cannot wear the shirts with the flag backward. I suggest that if you are going to offer to print American flags on shirts for people that you take the time to understand the proper way of doing so.

Date of experience: May 30, 2023
Heather F. — RushOrderTees Rep
over a year old

Hey Dan,
So glad you were able to get this resolved with Colleen. The reprint is in production and should be shipping out shortly. If you need any further assistance, don't hesitate to contact us at [email protected]
Best,
Heather Fox
Customer Experience Team
1-800-620-1233

Tennessee
1 review
0 helpful votes
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Angel Customer Service
May 29, 2023

Angel helped me make changes to an order on live chat, and it was a great experience. She took care of the issue in a timely manner with no headache.

Date of experience: May 29, 2023
Heather F. — RushOrderTees Rep
over a year old

So glad Angel could help with this. Thank you!

Pennsylvania
1 review
0 helpful votes
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Tyler knows his stuff
May 25, 2023

Tyler was able to answer all my questions I had about placing an order. Thanks for your help!

Date of experience: May 25, 2023
Heather F. — RushOrderTees Rep
over a year old

We have a fantastic chat team and we love when they get acknowledged for that, thank you!

New Hampshire
1 review
0 helpful votes
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The design and ordering process has been great. When I needed support, Luke was very pleasant and helpful. As a repeat customer, I plan on using Rush Order Tees as my go-to for customized products.

Date of experience: May 25, 2023
Heather F. — RushOrderTees Rep
over a year old

We love to hear this and look forward to working with you on future projects! Thank you!

Michigan
1 review
0 helpful votes
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Quick and Helpful
May 25, 2023

Luke made the changes to my order very simple and quick. Would make me want to use the service again since the service was excellent.

Date of experience: May 25, 2023
Heather F. — RushOrderTees Rep
over a year old

We love to make this easy, thank you so much!

West Virginia
1 review
0 helpful votes
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Great customer service
May 25, 2023

Fast, easy to chat with customer service. I can't wait to see the final results

Date of experience: May 24, 2023
Heather F. — RushOrderTees Rep
over a year old

We cant wait for you to see them as well. Thank you for this!

California
1 review
0 helpful votes
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Like - Help Chat
May 24, 2023

Fantastic! Luke was able to help me completely! Thank you!

Date of experience: May 24, 2023
Heather F. — RushOrderTees Rep
over a year old

So glad to see you were in such good hands. Thank you!

Florida
1 review
0 helpful votes
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I had previously ordered shirts from different companies through Rush Order Tees and they had different names for their colors. Going back to re-order and I wanted to make sure I got the same colors as before. I sent an inquiry and received assistance and the response I needed in under ten minutes so that I could make my decision!

Date of experience: May 24, 2023
Heather F. — RushOrderTees Rep
over a year old

So glad we could help make sure you got the colors you were looking for! Thank you so much!

Florida
1 review
0 helpful votes
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The T-shirt arrived quickly, that's the best I can say about this product. The T-shirt is thin, and too small. The color is lack luster as well. When I complained about the size, they acknowledged the product ran small but only offered a 50% discount. There was plenty of time to remake the order but they did not offer to make things right and give me what I paid for. Very, very, very disappointed.

Date of experience: May 24, 2023
Heather F. — RushOrderTees Rep
over a year old

Hey Nicole, it was great speaking with you yesterday. As discussed, your reprint is in and we are working to have a new shirt to you asap. Looking forward to seeing your updated review!

Pennsylvania
1 review
0 helpful votes
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Amazing Customer Service
May 24, 2023

Had a GREAT experience with Rush Order Tees, especially working with Tyler! He was able to work with me to finalize the design when I was having computer issues, helped me find a work around when my manager needed a sample shirt before ordering, and got me a great deal! We are so excited for our shirts to arrive and will definitely order again! 5 Stars - would recommend Rush Order Tee's to anyone after this great experience

Date of experience: May 24, 2023
Heather F. — RushOrderTees Rep
over a year old

We love to see this! Thank you so much!

Illinois
1 review
0 helpful votes
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Luke was awesome!
May 24, 2023

I used online chat today to get pricing information for creation and shipping of a gift. I was fortunate to connect to Luke. He was absolutely awesome, carefully walking me through the website process (which is well-designed btw) and sticking around to ensure that I got the information I wanted. This was probably one of best online chat experiences I've ever had! Thank you, Luke!

Date of experience: May 24, 2023
Heather F. — RushOrderTees Rep
over a year old

He really is fantastic and while we love to say the force is strong with I'm, he really lives up to the Jedi Master title! Thank you!