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RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.
RushOrderTees Reviews Summary
RushOrderTees has a rating of 4.6 stars from 1,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 5th among T Shirts sites.
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It's very easy to get in contact with many different departments of the team. They were very responsive and accommodating for my questions, concerns, and ideas. On top of that production was very fast and I'm excited for my company hat!
I was having trouble ordering for three locations. Justyne stepped in and helped me out and was able to get an order set up with all three locations with correct sizes and contacts for each location. We were a little unorganized and she was patient and helpful with each question we had. Great job Justyne! Thanks for your assistance. Can't wait to get our shirts!
We appreciate your kind words, Deb! We're so glad Justyne was able to help you organize everything and make the process smooth. We can’t wait for you to get your shirts!
Josh was expedient and effective. He resolved my issue and verified that my order was correct and placed.
Thanks for sharing this, Robert! We're so glad Josh was able to help and get everything sorted quickly and efficiently!
I was so happy with the service & the softness of the T-shirt's and the printing looked amazing Unfortunately after washing one of the shirts hem came away ( all the others were fine) They with I the same day had a replacement order on the way!
Thanks for your review, Nicola! We're so glad you loved the service and quality, and happy we could quickly make things right with a replacement!
Josh, helped me out today! He was fantastic! This was my first big order and he helped me out and answered ALL my questions!
Thanks for your review, Joey! We're so glad Josh could help make your first big order a great experience. We look forward to helping you again soon!
Mixup on the delivery address on my order (my mistake) was not identified until I left a 1 star review. I have to give the response a 5 star rating. Support called me within minutes of me leaving a bad review.
Hi Michael,
Your package was marked as delivered on 7/5. We will reach out directly to discuss further!
- Alyssa, Customer Experience Manager
The shirt design app immediately recognized my preference for transparency from my custom design. When there was an error on the date, Owen helped my adjust my order in a very timely fashion.
Thanks for sharing this, Simeon! We're glad Owen helped you quickly and that the design app worked well for your custom shirt. We're looking forward to your next order!
Customization was very simple, and the production and shipping were faster than I expected. When I received the items, I saw why. The designs look and feel like they're iron on; very stiff, plastic-like, and honestly hideous. Great waste of $100+
Hi Joseph, thank you for sharing your honest thoughts. I’m really sorry to hear the print didn't meet your expectations—we want every detail to feel high quality and comfortable on. If you're open to it, we’d appreciate the chance to make this right or find a solution that works better for you.
Geraldine did a GREAT job! Especially, with me jumping in and out of meetings... Looking forward to seeing the proof!
Thanks for sharing this, Brian! We're glad Geraldine helped you through a busy day, and you’re looking forward to the proof. We appreciate your feedback!
As always, the team at Rush Order Tees did excellent. I needed a quick turnaround with a lot of solutions and you helped 100%. Continue to be impressed! Josh offered quick solutions and products that worked with my budget and a way to ensure I got it on time. Appreciated!
Thanks for sharing your experience, Marianne! It’s great to hear that Josh and Evan provided quick solutions and helped you meet your deadline within budget!
I needed some help with a hoodie design for my 4-H club. I chatted with Geraldine who was very helpful and answered all my questions. She was able to see the design I had started and offered solutions where I had been getting stuck.
Thanks for sharing your experience, Jennifer! We're glad Geraldine could assist with your hoodie design and help move things smoothly!
Rush Order Tees always has the best live customer support chat available - Geraldine just helped me with a quick question I had about a quote needed, and she provided it within 5 minutes.
Thanks for the review, David! It’s great to hear Geraldine was able to help quickly with your quote question. We look forward to assisting you again soon!
I had a great experience ordering with RushOrderTees. Josh helped me with my order and made the process really easy. He was responsive, knowledgeable, and guided me through every step so I felt confident about my purchase. Everything arrived as expected, and the service was excellent. He is one of the main reasons I come back to ROT time and time again. (over vista or others)
Thanks for the feedback, Steve! Josh’s help means a lot; we’re glad he could make ordering easier for you!
Excellent service. I'm a returning customer. The live chat experience continues to provide support in a professional and timely manner. Josh has been particularly helpful!
We appreciate your feedback and are glad Josh made your live chat experience smooth and helpful!
I feel like every time I work with RushOrderTees, I have the best experience and receive the best quality items/printing. I haven't had any issues with my orders and I appreciate all of their help! This last order, I reached out to Customer Support on the Chat and spoke with Josh. He was able to help me with something and helped me get the order within my budget! I appreciate everything y'all do and your customer support!
Thanks for sharing this, Leah! It’s great to hear you consistently have the best experience and quality. Josh is glad he could help you stay within budget. Looking forward to your next order!
My total was different in my invoice from what the actual total was and we are a Church and tax exempt, and the invoice showed no taxes. I chatted with Geraldine (I think that was her name) and she looked at it and fixed it to the original amount and in a quick fashion. I appreciate everyone's help in my order! You are all very kind and do helpful. I will recommend that our Church uses your services again! Thank you!
We appreciate your kind words and recommendation, Toni! We're glad Geraldine was able to fix the invoice for your tax-exempt Church order quickly!
I was having difficulty getting a long tee for one person in my order and she got me sorted very quickly.
Thanks for the review, Kenny! We're glad to hear Geraldine helped you sort out your long tee quickly. We appreciate your feedback!
Josh was EXTREMELY helpful! I explained several issues I was having and he fixed them all in almost no time. I very much appreciated how efficient, kind, and well-versed in the website he was. Thank you, Josh!
Thanks for sharing this, Cheyenne! It’s great to hear Josh was able to quickly and kindly resolve all your issues. We appreciate your feedback!
This is my second time ordering with them. They are a great team and are really nice! Their orders also ship quick.
Thanks for the review, Daniel! We’re glad to hear you had another great experience with our team and that your orders shipped quickly. We appreciate your support and look forward to your next order!
I had been fiddling with this shirt design for hours and finally got on chat for some assistance - Justyne solved my headache in 5 minutes. My image was cleaned up, I was given a solution for my text color issue, I could not be more pleased with the assistance I received. Kind, concise, and knowledgeable. 10/10
We appreciate you sharing this, Rachel! It’s great to hear how Justyne turned your headache into a smooth experience. Thanks for the kind words—we look forward to your next order!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your kind words, Joshua! We're so glad the team was responsive and helpful throughout, and we’re excited for you to get your company hat!