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RushMyPassport Reviews Summary
RushMyPassport has a rating of 4.1 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.
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I would highly recommend Rush My Passport to anyone of need of an expedited passport, with. Strong customer support
I'm was very please that I used your services. I have recommended your services to friends of mine already. Very very please.
Fast and courteous service!
I hardly ever travel (the passport I had expired 8 years ago. Enough said!), so I had so much anxiety about getting this passport for a last minute trip! Rushmypassport.com was the most user friendly experience I could've asked for. From the check lists they give, to the "chat support", and the employee's on the phone, I was at ease the minute I started the process. I will be recommending them to anyone in need of an expedited passport service. THANK YOU GUYS!
Great customer service. I received passport before due date...
Plenty of online expediated services to choose from. This one was very professional. There instructions were easy to follow and they sent emails every step of the way.
My company wanted me to go out of the country on business. My passport was expired and the people at rushmypassport did a great job of getting me the passport. I had it in 5 days delivered as promised.
Needed a child passport in a hurry because of a last-minute travel plans to Canada. Rushmypassport answered all of our questions and repeatedly gave us step-by-step instructions and reassurance. They exceeded our expectations!
Amazing job!
You guys have been wonderful! You kept me calm through a very stressful situation.
I rushed my passport and also requested a passport card, yet I wasn't told that the card will not be rush and I will have to wait for it separately, not a happy about that.
No one mentioned to me that the card will not arrive with my passport
I found this until I chatted with one of your representatives over the web chat
At the time of the order my husband was in PR. President Trump had said in order for people to come back from Puerto Rico they would need to have a passport. My husbands passport was in the States.
I thought that i could order him an update passport. When the directions came that we would need him to get an updated photo, I knew that this was not going to happen, as there was a 2-3 month delay in the mail service. What should I do. I contacted rushmypassport and spoke to customer rep. They in turn connected me to the person that could refund my order. I was told that I would receive refund after 7-10 days. Since then I have contacted rushmypassport and received the same answer. It is now the month of June 2018, exactly 7 months since the first conversation and still the money has not been refunded. Maybe you could pass this along to the proper channel and I could get our money back.
Thank you.
Got exactly what I paid for...I hopefully won't have to use your service again.
Received passport faster than expected.
I was definitely skeptical but they delivered and I couldn't have been happier with how easy it turned out to be.
Great service, thx to Alana lewis.definitely will recommend to all my relatives and friends.solved my problem about the passport with good guidance and service.thx to you all
My only concern is wondering what happened to the second copy of my daughter's application which had personal information on i.e. Her social security number. Other than that, the experience and overall satisfaction was fabulous. Would use you again in a heartbeat.
From the business
RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members