On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
RushMyPassport Reviews Summary
RushMyPassport has a rating of 4.1 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.
Instant Feedback
We monitor reviews for authenticity
William W did a great job to see that everything was taken care of.
William was a great case manager he took his time and walk me though the process i will tell friends and family.
Scott is the best by far!
I would highly recommend rush my passport. You were there for me every step of the way. When I had a question it was as easy as could be to talk to a representative. The service was perfect!
I did not realize my passport had expired and needed it renewed for a last minute trip. I found the process easy to follow and any questions I had were answered immediately by customer service. It took all the stress out of getting a passport renewed quickly. I was very impressed with how smoothly the process went and I was kept well informed with updates to verify my information was received, when it was processed, and when my passport was on its way.
This was the best service I've ever experienced and I'm very particular. My passport was delivered to me within 7 days from the date I applied. Thank you, Florence Anne Barry
Information on progress of application was great. It provided much relief.
Could not ask for better service. From start to middle to finish you guys were by my side. Love the updated status calls and emails. Every time I called each customer service rep was so willing to help. Five Stars!
Scott Singleton was great! He answered all my questions and provided great support.
BIG thanks to Scott for explaining the process thoroughly and helping us with the details as needed!
Scott Singleton was outstanding in helping not only inform and educate me on the process of securing a new passport but also on assuring me that for all the things that "rushmypassport" can do would be done in order and properly. Today I received my passport and what was a stressful situation RushMyPassport came through like champions! I have already recommended them to friends!
Excellent service. My assigned customer service representative was responsive and courteous. Amazing service!
Fast service, great customer service, will definitely recommend to others.
My experience with Rushmy passport was great. Scott was so helpful when I had questions and needed to make some changes to my application and schedule. I would tell anyone who wants to expedite their process to use this service. For once I had a good experience with something that had to be done with the US Goverment. Good Job
I was a little worried going through this service at first. After contacting them by phone and email I felt comfortable using this service. It was a great experience and I would use them again.
The service did everything I expected and needed it to do and I received my passport within 5 business days of sending the overnight. My case manager William Weaver explained each step in detail and made sure I had no questions regarding the process. Thank you!
I would recommend this service. I needed my name changed on my passport (due to marriage) before going on a cruise. It took exactly 1 week from the time I sent out all of my documentation to the company to the time I received my new passport at home. There was no hassle and very little stress involved. Excellent service! Thank you!
Your company is great. I got my passport super fast. Thank you! I will recommend you guys to my family and friends when they need their renewal.
Thanks Scott for your good customer service.
From the business
RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members