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Roverboards Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and order fulfillment. Customers frequently report issues with order errors, lack of communication, and difficulty in reaching support, leading to frustration and distrust. While there may be some satisfaction with product quality, the overarching sentiment highlights a troubling pattern of service delays and inadequate support mechanisms. This suggests a need for the company to improve its customer service infrastructure and enhance reliability to foster greater customer confidence and satisfaction moving forward.
This summary is generated by AI, based on text from customer reviews
I`ve ordered a hoverboard in august 31st 2019 and on sept. 10th they mention of an order error and now unable to locate anyone, phone numbers arent working anymore and the address is a warehouse. Be carefull before buying there.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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