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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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Very helpful
August 17, 2022

Sara was very helpful and quick. Described things just right and I was appreciative.

Date of experience: August 17, 2022
Michigan
1 review
0 helpful votes
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Clara
August 17, 2022

Clara is the best, fast and efficient! Excellent service!

Date of experience: August 17, 2022
GB
1 review
0 helpful votes
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My returns
August 17, 2022

I had a live chat with Clara today she was so so helpful, she resolved my situation thanks again clara

Date of experience: August 17, 2022
Canada
1 review
0 helpful votes
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Modify my order
August 17, 2022

The response was fast and easy to. I will continue to buy with rotita. The past experience with my order was good. The swimsuit fitted wonderful.

Date of experience: August 17, 2022
New York
1 review
0 helpful votes
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Great Bathing Suit
August 17, 2022

I bought a 2X size bathing suit and it fits very well. It covers me up but not too much and I feel very comfortable in it. It's very pretty and flattering. Very satisfied.
I

Date of experience: August 16, 2022
Canada
1 review
0 helpful votes
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Swimsuit exchange
August 17, 2022

Isha was fast in answering my concerns.
Material is very good and I was impressed with the sewing

Date of experience: August 16, 2022
Idaho
1 review
0 helpful votes
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Order Inquiry
August 16, 2022

I had excellent service with my questions regarding my order. The person I was chatting with was Isha. Wonderful helpful information.

Date of experience: August 16, 2022
Arkansas
1 review
0 helpful votes
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Access Return Label
August 16, 2022

Customer Service Rep. Isha was very helpful in facilitating the return return label process. ( I would have given 5 stars if Rotita site was more explicit as to how a customer could get a return label) Isha was wonderful in helping reassure me that she had processed the label and that I should receive it within 6 hours by email

Date of experience: August 16, 2022
GB
1 review
0 helpful votes
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Live Chat
August 16, 2022

Very quick and efficient service Thank you for your help.

Date of experience: August 16, 2022
Canada
1 review
0 helpful votes
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Swimwear problems
August 16, 2022

Had sizing issues, was given help on how to send my suits back. Pleasant experience

Date of experience: August 16, 2022
Canada
1 review
0 helpful votes
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Customer care
August 16, 2022

I liked the prompt service isha did. She checked my order and I liked the way things were handledThank you isha!

Date of experience: August 16, 2022
Canada
1 review
0 helpful votes
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Quick and efficient
August 16, 2022

Received quick and efficient service on my inquiry

Date of experience: August 16, 2022
Iowa
1 review
0 helpful votes
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Efficient customer service
August 16, 2022

I had difficulty with the online return process and Brinda was very efficient and helpful.

Date of experience: August 16, 2022
Georgia
1 review
0 helpful votes
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Very helpful and efficient
August 16, 2022

Very helpful and efficient. I hope my issue will resolved with her help

Date of experience: August 16, 2022
Florida
1 review
0 helpful votes
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Thanks
August 16, 2022

Good, hopefully problem is resolved and I will finally receive my order

Date of experience: August 16, 2022
GB
1 review
0 helpful votes
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Excellent service
August 16, 2022

Excellent service never had to do anything like this before first time ordering online and that lady couldn't have been more helpful

Date of experience: August 16, 2022
GB
2 reviews
0 helpful votes
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Good quality for affordable price
August 16, 2022

I love my Shirt Dress from rotita. It's good quality, true to size, and it looked so good on me. I will recommend 100% Thank you rotita

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Date of experience: August 16, 2022
Florida
1 review
0 helpful votes
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Easy Peazy
August 16, 2022

Purchased a swimsuit and it had a slight imperfection in the seam. Very pleased with the way my situation was handled. Quick and professional. I was refunded within a couple days of expressing my problem.

Date of experience: August 16, 2022
Australia
1 review
0 helpful votes
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Product sizing information
August 16, 2022

Today I felt sushi delivered
Will now bbn order and hopefully happy

Date of experience: August 16, 2022
Australia
1 review
0 helpful votes
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Delivery
August 16, 2022

Everything went well and I received what I had bought with no problem.

Date of experience: August 15, 2022