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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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Sara was very helpful and quick. Described things just right and I was appreciative.
Clara is the best, fast and efficient! Excellent service!
I had a live chat with Clara today she was so so helpful, she resolved my situation thanks again clara
The response was fast and easy to. I will continue to buy with rotita. The past experience with my order was good. The swimsuit fitted wonderful.
I bought a 2X size bathing suit and it fits very well. It covers me up but not too much and I feel very comfortable in it. It's very pretty and flattering. Very satisfied.
I
Isha was fast in answering my concerns.
Material is very good and I was impressed with the sewing
I had excellent service with my questions regarding my order. The person I was chatting with was Isha. Wonderful helpful information.
Customer Service Rep. Isha was very helpful in facilitating the return return label process. ( I would have given 5 stars if Rotita site was more explicit as to how a customer could get a return label) Isha was wonderful in helping reassure me that she had processed the label and that I should receive it within 6 hours by email
Had sizing issues, was given help on how to send my suits back. Pleasant experience
I liked the prompt service isha did. She checked my order and I liked the way things were handledThank you isha!
I had difficulty with the online return process and Brinda was very efficient and helpful.
Very helpful and efficient. I hope my issue will resolved with her help
Excellent service never had to do anything like this before first time ordering online and that lady couldn't have been more helpful
I love my Shirt Dress from rotita. It's good quality, true to size, and it looked so good on me. I will recommend 100% Thank you rotita
Purchased a swimsuit and it had a slight imperfection in the seam. Very pleased with the way my situation was handled. Quick and professional. I was refunded within a couple days of expressing my problem.
Today I felt sushi delivered
Will now bbn order and hopefully happy
Everything went well and I received what I had bought with no problem.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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