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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Too many pop up ads!
March 23, 2025

Almost did not place my order. The spin ads where very annoying when you are trying to make close an order. Because of the annoyance there where 2 more suits I wanted I was too aggravated to go back. Sorry

Date of experience: March 22, 2025
GB
1 review
0 helpful votes
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Easy web site - perfect description of the colours I sought - payment easy just hope delivery lives up to expectations.

Date of experience: March 22, 2025
Texas
1 review
1 helpful vote
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Very disappointed
March 15, 2025

I ordered a swimsuit and three weeks later it hasn't even shipped. They keep telling me they have marked it priority, but still time hasnt shipped. I asked that they cancel the order and was told I can only get store credit, not a refund even though three weeks later it still has not shipped. I've demanded a refund at this point and will update this if I get the refund. Or I'll post the communication thread if I don't get a refund.

Date of experience: March 15, 2025
New York
1 review
0 helpful votes
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WONDERFUL CUSTOMER SERVICE!
March 6, 2025

I bought 2 swimsuits in size small-- forgetting I am not longer the "small" person I used to be so I had to return them- figuring I would buy 2 new ones in medium. I contacted Customer Service for help-- and they were wonderful-- giving me options. I could keep them and they would give me a large credit on my next order / return or exchange them -- or return them for a full credit (minus shipping). I chose the full credit-- figuring it would give me time to re-look at swimsuits. I printed out their label and mailed the suits back. I was surprised how quickly I received the credit.

I read some horrible reviews about Rotita and almost did not buy from them because of this. So glad I decided to ignore them and make my own decision. Have no idea where the negative reviews are coming from.

I am waiting for my new swimsuits. When I receive them I will leave reviews on them.

Date of experience: March 6, 2025
Arkansas
1 review
0 helpful votes
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Success!
March 5, 2025

Ordering a dress for my daughter's wedding was quick and easy! I'm looking forward to receiving it and hoping it fits and is good quality.

Date of experience: March 5, 2025
South Carolina
1 review
0 helpful votes
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Easy peasy lemon squeezy!
March 5, 2025

Ordering from your site is slick, WAYYYY TOO EASY! My order kept growing and growing... had to pair back a bit.

Date of experience: March 5, 2025
New York
1 review
0 helpful votes
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Awesome
March 5, 2025

Awesome clothes easy check out. Could be cheaper. I like that I am getting new arrivals.

Date of experience: March 5, 2025
New York
2 reviews
0 helpful votes
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Great price
March 5, 2025

Great style, Great fit. Easy shopping, can't wait until I receive it.

Date of experience: March 5, 2025
Arizona
1 review
0 helpful votes
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1st time buyer
March 4, 2025

Lots of good options and sizing information. Easy to navigate. I'm looking forward to seeing how everything fits.

Date of experience: March 4, 2025
Canada
1 review
0 helpful votes
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Bathingsuits
March 4, 2025

Love getting my bathing suits from here. I always get compliments everywhere I wear them...

Date of experience: March 4, 2025
Minnesota
1 review
0 helpful votes
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💯
March 4, 2025

I absolutely love your merchandise... everything fits perfectly
I recommend this site to everyone!

Date of experience: March 4, 2025
Texas
1 review
0 helpful votes
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Ordering experience
March 2, 2025

I just ordered 2 one piece bathing suits and one cover up. I need these by March 14 so I chose expedited shipping with range of the 13 th-21st. I wish I had known it was coming from China so I'm highly doubtful that I will receive it on time for my trip to The Maldives. The suits are beautiful with all positive reviews which does make me a little suspicious. Prices are great so I took a chance. 🤞

Date of experience: March 2, 2025
Washington
1 review
0 helpful votes
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I love your clothes.
March 2, 2025

I always have an easy way to order my stuff. It always shows up when you say and it always sits true to size.

Date of experience: March 2, 2025
Massachusetts
1 review
0 helpful votes
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Great quality takes a little long to get but worth it.

Date of experience: March 2, 2025
New Hampshire
1 review
0 helpful votes
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Beautiful!
March 1, 2025

Found what I was looking for and lots of unique styles.

Date of experience: March 1, 2025
Kentucky
1 review
0 helpful votes
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I had a problem with my shipment and they took care of it right away. They want their customers to be happy and i was. I will continue to shop at Rotita knowing i am in good hands.

Date of experience: March 1, 2025
Michigan
1 review
0 helpful votes
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Excited
March 1, 2025

I absolutely was drawn to this suit. I'm praying it fits appropriately. To get free shipping, I quickly found a 2nd suit and a very cute top.

Date of experience: February 28, 2025
Florida
1 review
0 helpful votes
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Pricing
February 28, 2025

I like to order for Rotita, the prices are good and the quality is great!

Date of experience: February 28, 2025
Mississippi
2 reviews
0 helpful votes
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Bathing suits
February 28, 2025

I've been pleased with my bathing suits so far! This will be the third year ordering.

Date of experience: February 28, 2025
Alabama
1 review
0 helpful votes
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Swimwear
February 28, 2025

Great swimwear, easy to navigate web site, will be shopping here again

Date of experience: February 28, 2025