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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Great
November 18, 2022

Very satisfying and easy love my top and how it feels lovely material and fits perfectly. Thank you very much.

Date of experience: November 17, 2022
New York
1 review
0 helpful votes
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Happy with Service
November 17, 2022

I recently needed to return an item. It was very easy and didn't take much time.

Date of experience: November 17, 2022
Canada
1 review
0 helpful votes
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Bathing suits for Cancun
November 17, 2022

Website is friendly, beautiful bathing suits, no shipping fees and very quick delivery. I'm very satisfied.

Date of experience: November 16, 2022
Arizona
1 review
0 helpful votes
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Experience with Rotita
November 16, 2022

I am VERY HAPPY with my Experience with Rotita, Everything that I have Ordered has fit me without any alterations.

Date of experience: November 16, 2022
California
1 review
0 helpful votes
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NOT WHAT YOU EXPECT
December 16, 2022

I finally received my "Sweatshirt" in the mail. This sweatshirt would not keep you warm on a 60º day. It is NOT made of fleece. It is made with 95% Polyester and 5% Spandex. Also, this product is made in China. I will never purchase anything from Rotita again! I purchased the red checker sweatshirt with snowflakes. When I tried it on, the sleeves are super long.

Date of experience: November 16, 2022
Canada
1 review
0 helpful votes
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Very Satisfied
November 16, 2022

Easy communication, excellent quality and reasonably priced. Very pleased with my purchases will definitely order from Rotita again.

Date of experience: November 16, 2022
Australia
1 review
0 helpful votes
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Great dress
November 16, 2022

Dress was exactly as described. Fits great and was true to size.

Date of experience: November 15, 2022
France
1 review
0 helpful votes
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Beaux maillots de bain
November 16, 2022

Très satisfaite de mes achats! Les maillots de bain sont de bonne qualité et les couleurs correspondent bien aux photos.
La livraison est rapide, je recommande!

Date of experience: November 15, 2022
Canada
2 reviews
0 helpful votes
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Returns
November 16, 2022

I like the products but wish we could return the ones that don't fit without having to pay shipping ourselves

Date of experience: November 15, 2022
Australia
1 review
0 helpful votes
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Great product
November 16, 2022

Ordered wrong size but Rotita was very helpful in returning and sending correct size

Date of experience: November 15, 2022
Pennsylvania
1 review
0 helpful votes
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Refund
December 15, 2022

Fair contact and hard to get refund info. Still waiting on my refund to show up in my account.

Date of experience: November 15, 2022
Maryland
2 reviews
0 helpful votes
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Definitely order again
November 15, 2022

Easy order process.quick to ship and receive my items! All items true to size.

Date of experience: November 15, 2022
Canada
1 review
0 helpful votes
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Happily surprised!
November 15, 2022

Sizes were true to North American sizing and all my items were exactly like the pics. Very pleased. Was able to save on shipping, so an added bonus. Just wish the pricing was like it used to...

Date of experience: November 15, 2022
Colorado
1 review
0 helpful votes
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Very pleased with my experience to orders went through quickly and delivery was on time

Date of experience: November 15, 2022
Arizona
1 review
1 helpful vote
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Joyful
November 15, 2022

Excellent,the web site...FANTASTIC. The quality of the 2 dresses so much better than I could have imagined. The response time to questions,tracking orders, and shipping were truly above expectations. Thank You.

Date of experience: November 15, 2022
Canada
1 review
0 helpful votes
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Quite satisfied
November 15, 2022

Delivery on time. Only disappointed was that the item (jacket) was not lined. Otherwise good quality and design.

Date of experience: November 15, 2022
New York
1 review
0 helpful votes
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All good
November 15, 2022

Easy to use website, no delivery problems, easy tracking.

Date of experience: November 15, 2022
Canada
2 reviews
0 helpful votes
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Professional pleasant
November 15, 2022

Always try to resolve any issues with orders and provides information on all my orders

Date of experience: November 15, 2022
Canada
1 review
0 helpful votes
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Clothing
November 15, 2022

100% satisfied with all the clothing I have bought.

Date of experience: November 15, 2022
Colorado
1 review
0 helpful votes
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Very very nice.
November 15, 2022

No problems, service in getting the merchandise was fast.

Date of experience: November 15, 2022