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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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I tried to cancel this order before it arrived, as I thought I had overspent. Not so. I love this dress. The fabric is light but substantial, and the dress drapes beautifully. The neckline is definitely on the low side, but very attractive.
It arrived this week and I wore it out tonight both to a work event and later to a date. Versatile, comfortable, flattering and sexy but not at all overly sexy. Really lovely! Very pleased with this purchase. Definitely recommend.
Its good quality allows the extension. Although it is a little loose, so many persons even slim or a little fat can put on. Unlike other new dress, it comes out without any bad smell.
I had such an amazing experience my order complete in Right times and every product is very good and service was excellent my sweet girl friend like her dresses. Thanks for good service.
I just received my items & I am definitely pleased all the way around! The shoes fit perfectly, the purses 7 wallet are beautiful & BIG. Now, my only obstacle will be to see how the clothes are going to fit, but they look promising... I will definitely be ordering again! Thanks so much;=}
Please do not waste your money on this website, It is a scam and will steal your money unfortunately i have been a victim of this site, It has been close to a month since i ordered from this website, When you order they state your package will be deliverd in 10 - 15 days, when you contact the support centre ( If you get a response) they blame the delivery on the weather and ask you to be patient. I will be reporting this site to the unfair trade authorities
I purchased a dress it's been about 3 weeks I've left messages and gotten no $#*!ing call back. I want my mother $#*!ing money back or give me my $#*!ing dress I ordered. You $#*!s take long never call people back and don't reply to your $#*!ing emails. Do your $#*!ing job
Dear customer
The order number is WW1507040317126487.
2015-07-13 17:24, SAN FRANCISCO, CA 94112, Delivered, Front Door/Porch, Your item was delivered at the front door or porch at 5:24 pm on July 13,2015 in SAN FRANCISCO, CA 94112.
It was delivered. Pls check your mail box or pick it up at the local post office.
I didn't even receive my items and I have already found the same dress for cheaper. It's been three weeks now and I paid for shipping between 5 to 7days to be here and I also had to submit a ticket numerous if times to get my tracking number than to see why it's taking so long. THIS SITE ONLY WANTS TO GET YOUR MONEY DONT GO TO IT. I should have listened to my friend when she said her customer service was awful when she ordered but I figured you can't judge based off one person. I assure you if you want something cheaper and to get it on time shop at your nearby shopping ceneter
Dear customer
We are sorry for what happened.
Could you inform us the order no.? We are willing to help you.
Please feel free to contact us http://www.rotita.com/support.php
Looking forward to hear from you
Have a nice day :)
The advertisement clearly said 4 days and it's been over a week... got the email to track it BUT it's saying unable to track my shipment! My family reunion is next week and by the looks of it I won't get to wearvthe dress I ordered. First time customer and not a good look... it's false advertising when you advertise that package that you paid for can be shipped to you within 4 days and after 4 days no package
Dear customer
We tracked for you, please see below.
2015-07-09 14:01, ISC NEW YORK NY(USPS), Processed Through Sort Facility, Your item has been processed through our sort facility in ISC NEW YORK NY(USPS) at 2:01 pm on July 9,2015.
Because you choose the flat rate shipping, it is slow.
Thank you for patience in advance.
I have purchased a yellow dress for my summer vocation. When it arrived to me, I find the color is so light and is the same as the photo. I will wear it for my summer vocation with my boy friend. So excited.
The fabric is the cotton and the same as the description on the site. I am so satisfied with this, because I have purchased some items on other sites before, when I received, I have found they lie for me; all things about the item are different from their description.
I have received this top this morning, the size of the waist, bust are correct and fitful. I will wear it to work on Monday. I think they all will say so beautiful, because I feel the material is soft to wear, and everything about this top is perfect.
I purchased this dress as a gift for my girl friend. And I want to give her a surprise. So I send the order to her directly without telling her anything. When she receives the dress, she called me and told me the dress is so beautiful and she was so happy. Thanks for the rotita.com.
When I opened the parcel, I am so surprised with this top. The color is more beautiful than the picture and the quality is very good as I thought. So I write a review to show my appreciation. I will come back soon and purchase more items on this site.
Thanks for the customer service of rotita.com. They have efficient service. When I place an order, I submit a ticket to ask about the shipping of my order. They respond us soon and ship the order as they promised. Besides, when shipped, the tracking number and link were emailed to me.
Thanks for the rotita.com, all my orders came on time and when I opened them, the dresses are the same as the pictures. I can’t wait to wear all of them, so beautiful, so perfect, I am not willing to send one dress for my sister as the gift. Because i love them very much.
I'm waiting on email to track my package its been four days and no response yet!
Please no worry. The information was updated slowly. We will rush for you. You can track it later. Thanks
I also got scammed. I wish I WOULD HAVE read these reviews before ordering they are truly a scammer company. I want to return their rubbish but they won't even answer me….
Any one nows how I can get my money back?
Dear customer
We are sorry for what happened.
Could you inform us the order no.? We are willing to help you.
Also you can attach the pictures about the items, we will check carefully.
Please feel free to contact us http://www.rotita.com/support.php
Looking forward to hear from you
Have a nice day :)
It came exactly how it looked in the picture and fitted perfectly. The material is ok. The white dress is very cute & great for the summer time. Great for work. Love the product;
"Ordered to wear to a casual beach wedding, ordered well in advance so I could get something
Else if needed. Arrived and I love it! The material feels so good and it looks very
Flattering. I went back and ordered another one in a different pattern/color because I can see
Myself wearing this all Summer. I think for the price you can't go wrong and it will surprise
You. Very very value for money!"
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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Dear customer
We are sorry for the inconvenience.
Because you chose flat rate shipping, it is free but slow.
And if you paid expedited rate shipping, you will get it in 1 week. Next time, we will help you choose the correct shipping method.
Thank you