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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Best clothes ever..
April 6, 2023

The clothes are beautiful and of good quality. I was impatient about the delivery but when they arrived was very happy.

Date of experience: April 6, 2023
Canada
1 review
0 helpful votes
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Very Happy
April 6, 2023

I wasn't sure what to expect when I ordered two bathing suits. They arrived on time and they are true to fit. I am very impressed with the quality and style. I would definitely order from here again.

Date of experience: April 6, 2023
Hawaii
1 review
0 helpful votes
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T Shirts?
May 5, 2023

Items not what I expected. Too big and not t shirt material. How can I return them?

Date of experience: April 5, 2023
Florida
1 review
0 helpful votes
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Too tight across shoulders, I do not feel comfortable with how tight it is

Date of experience: April 4, 2023
Illinois
1 review
0 helpful votes
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I tried to get in contact with Rotita to report the problem. It was impossible to forwarded the videos that your agency request with the demages,,, it's is not logic. Submitting photos it's enough.
I traveled and I was unable to make contact with the agency... This is not fair to the buyer. My dress is damaged, and I am very unhappy.

Date of experience: April 4, 2023
Texas
1 review
1 helpful vote
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Not an honest business. I paid for a bathing suit set. Only received one piece. After many exchanges, would not complete the order. Awful customer service.

Date of experience: April 3, 2023
New York
1 review
0 helpful votes
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Great swimwear for a great price
April 3, 2023

Very nice bathing suit's for a very good price. Haven't worn them yet, but I tried them on & they fit great. I also liked the variety. It was hard to choose!

Date of experience: April 3, 2023
Tennessee
1 review
0 helpful votes
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Bathing suit
April 3, 2023

Vibrant color…just as pictured! Love it! Fit true to size!

Date of experience: April 3, 2023
Pennsylvania
1 review
0 helpful votes
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True fit
April 3, 2023

Very satisfied with my purchase. Everything I bought fit perfectly and is very comfortable. Other purchases from online sites the clothing has been itchy or made of poor quality material. But these are stretchy and breathable

Date of experience: April 3, 2023
Puerto Rico
2 reviews
0 helpful votes
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Good!
April 3, 2023

The articles I ordered were received correctly and in accordance with my expectations.

Date of experience: April 3, 2023
Michigan
1 review
1 helpful vote
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Refund policy
May 2, 2023

Buyer beware if you order from this place and your item don't fit plan on paying 9.99 per item to return or exchange it. Aside from waiting over 2+ weeks to get from China you will probably pay half back to return your item. Paying this amount is absolutely ridiculous and I refuse to do it I planned on buying some dresses for my cruise at the end of the month but with this return policy and following the size guide being inaccurate I refuse to order from them again. Their clothes are very cute but not ordering with how they're return policy is.

Date of experience: April 2, 2023
Texas
1 review
0 helpful votes
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Swim suit
April 1, 2023

Just as described. Cute suit! Quick shipping. True to size. This is my 3rd suit purchased and I love them all

Date of experience: April 1, 2023
North Carolina
1 review
0 helpful votes
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Disappointed this the second dress I don't like. Wrong color

Date of experience: April 1, 2023
Australia
1 review
0 helpful votes
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Rosa made our purchase of our property extremely easy - great communication and follow up.

Date of experience: April 1, 2023
Colorado
1 review
0 helpful votes
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One of my orders was never delivered to me. Filed a missing package with USPS.3 months passed and still nothing. Told Rotita and was promptly compensated with my order. Rotita rules.

Date of experience: March 31, 2023
Canada
1 review
0 helpful votes
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Délai de livraison acceptable, qualité du produit également, les tailles correspondent à celles habituelles au Canada. Bon prix.
Je trouve qu'il y a un vaste choix mais je crois qu'on n'a pas les détails de la composition des tissus. Je commanderai peut-être à nouveau.

Date of experience: March 31, 2023
North Carolina
1 review
0 helpful votes
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Not happy
April 30, 2023

I didn't receive the swim shorts that went with one of the swim suits I ordered so I'm not happy about that

Date of experience: March 31, 2023
Oregon
1 review
0 helpful votes
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I love Rotita, but I wish there were more big size short sleeve tops. Most are all sleeveless.

Date of experience: March 31, 2023
California
1 review
0 helpful votes
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Very happy
March 31, 2023

Although the delivery took a while, the product was well worth waiting for.
The fit is excellent (and that's not an easy thing to accomplish), and the quality is great.
So happy I took the plunge.

Date of experience: March 31, 2023
Texas
2 reviews
0 helpful votes
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Tops
March 31, 2023

Love the tops. The fit is really close to expectations. Love the looks and feel.

Date of experience: March 31, 2023