Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Rotita

Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
grey stargrey stargrey stargrey stargrey star

Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

KR
1 review
0 helpful votes
Follow Richard Z.
Unfollow Richard Z.
Share Review
Report Review

I Absolutely Love This Swimsuit!
September 11, 2015

I absolutely love this swimsuit! I'm 5'6'' and 165lbs, 36D busts and I ordered a large and it fits like a glove. Hides the problem areas and accentuates the goods! Will purchase more in the future! I received the item quickly and securely. I love the color and style. I will definitely shop again. I very satisfied.

Date of experience: September 10, 2015
KR
1 review
0 helpful votes
Follow Elizabeth B.
Unfollow Elizabeth B.
Share Review
Report Review

Good Buy!
September 11, 2015

I hate buying swimsuits, but this one was such a good price that I took a chance. It arrived quickly and fits great! I saw other reviewers mention the bust pads, but I didn't think they were a problem and left them in. Good buy!

Date of experience: September 10, 2015
KR
1 review
0 helpful votes
Follow Stephanie C.
Unfollow Stephanie C.
Share Review
Report Review

Gorgeous Swim Wear
September 11, 2015

This is a very cute suit. I was scared to order 2xl, but it fits me. This suit is nice, fabric decent. For some reason, I was expecting a one piece. It is boy shorts and long top. It will do. I received several compliments when I wore it to the lake this past weekend.

Date of experience: September 10, 2015
Japan
1 review
0 helpful votes
Follow Natasha K.
Unfollow Natasha K.
Share Review
Report Review

Sexy Bikini
September 11, 2015

I recently ordered two bikinis from Rotita.com and overall satisfied with my purchase. The bikinis i ordered are perfect. It was Just as pictured the color and all and amazing quality, and they are so sexy.

Date of experience: September 10, 2015
Japan
1 review
0 helpful votes
Follow BHELEN R.
Unfollow BHELEN R.
Share Review
Report Review

The Reviews are Real
September 11, 2015

So many options, such a wide variety of clothes- for all super cheap with good quality! You can look at other people's reviews and pictures to help you make the decision, and they have dandy little size charts for each item as well!

Date of experience: September 10, 2015
California
1 review
0 helpful votes
Follow varinia b.
Unfollow varinia b.
Share Review
Report Review

Worst ish ever!
September 10, 2015

The item took a long time to get here
I order a romper. Stripe on the top and floral bottom. It was totally see through. Horrible craftsmanship the back was longer then the front and the stripes on the top looked like just random pieces sewn together. The stripes were going in different direction. I paid through PayPal and filed a claim. Rotita offered me $5 refund and said just keep the item. This ish isn't worth 5 pennies it's unwearable. Note to buyers: if PayPal or Rotita won't give you a refund file a claim through YOUR bank. I did and MY bank reemburst me for the $25 I just through down the drain

Date of experience: September 9, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: [email protected]

New York
1 review
0 helpful votes
Follow Michelle B.
Unfollow Michelle B.
Share Review
Report Review

Worth every penny
September 11, 2015

I love this dress, fits beautifully and is very flattering. I felt like this dress was made for me. I originally purchased this dress to have something to wear to go to dinner or something not too formal. The color, the sheen of the material, and the cut of the dress makes it amenable to much more formal occassions. I added some bling accessories and wore this dress to a formal gala. I got compliments all night.

Date of experience: September 9, 2015
New York
1 review
0 helpful votes
Follow Jayna V.
Unfollow Jayna V.
Share Review
Report Review

Buy it! You wont regret it.
September 11, 2015

This dress was exactly what I was looking for to wear at a wedding. Good service and good product. Absolutely perfect fit and length. The length falls right at the bottom of the kneecap. The neckline is lower than I like. I'm very pleased with my purchase.

Date of experience: September 9, 2015
Illinois
1 review
0 helpful votes
Follow Chris C.
Unfollow Chris C.
Share Review
Report Review

Don't think twice... just buy it!
September 11, 2015

Love this dress., it will be perfect for the upcoming holidays. The fabric was really nice and it was well made and a beautiful color. This dress was inexpensive enough, received great reviews and is a style I love... so I bought it. The fabric is great, fits beautifully and flatters my straight figure. I'm very pleased with this purchase, and will be wearing this dress again.

Date of experience: September 9, 2015
Texas
1 review
0 helpful votes
Follow Jazmine T.
Unfollow Jazmine T.
Share Review
Report Review

Glad I bought it
September 11, 2015

I love this dress. After reading all the reviews I ordered a size bigger. It fits perfect! It is not tight. Very comfortable! I love it! Very nice quality and a great price!. Overall, very satisfied with the style and the way the dress fits and the price is awesome!

Date of experience: September 9, 2015
Washington
1 review
0 helpful votes
Follow Anna k.
Unfollow Anna k.
Share Review
Report Review

Beyond my expectation.
September 11, 2015

The material of the dress is different from what I expected. More of a tank top material but I am still pleased with it. Make sure to get your correct size. I'm usually a M in American dress sizes so I got the XXL and it fit well. Overall, I'm happy with the purchase.

Date of experience: September 9, 2015
Texas
1 review
1 helpful vote
Follow Irina J.
Unfollow Irina J.
Share Review
Report Review

Never again!
September 9, 2015

I wish I could have done some research before ordering from them. I didn't realize their stuff comes directly from China, and that isn't what you might see in an ordinary store marked "made in china", it was a lot worse than that. The dress I bought was a $15 dress and it looked like a $5 second-hand piece of cloth. Some pieces of underneath material were coming out, the dress material looked like it wasn't gonna make it thru even one wash. Not even hand wash. I could buy a good dress from any cheap store from where I live for the same money, and it would def look better. I contacted the customer service and they are not nice at all. I asked them a few times to give me a return address, and they kept offering a 20% discount on my future purchase. Never again! I am thinking to contact my credit card company and let them deal with them or just refund my money. Oh, forgot to say, it takes about 3 weeks to get a shipment.

Date of experience: September 9, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: [email protected]

Washington
1 review
0 helpful votes
Follow Sandra H.
Unfollow Sandra H.
Share Review
Report Review

Good quality, Fast shipping
September 11, 2015

"This place deserves all five stars! The clothes are cheap and of good quality and the shipping takes the standard days. If

Something is out of stock once you order it, they'll ship it to you once it's restocked (which can take a while)."

Date of experience: September 9, 2015
California
1 review
0 helpful votes
Follow Anita R.
Unfollow Anita R.
Share Review
Report Review

Good product, cheap price.
September 11, 2015

"I was a little skeptical at first because the price seemed too good to be true but I took a risk and submitted a $40 order.

The shipping was a little long but they do advise it could take a while because items are being shipped from China. Once I

Received my items, the quality was not the greatest but for the price, I was satisfied. I will definitely order again."

Date of experience: September 9, 2015
California
1 review
0 helpful votes
Follow Lena J.
Unfollow Lena J.
Share Review
Report Review

Beautiful Dress, isn't?
September 11, 2015

"I made a large order from Rotita, Over 200USD. The shipping took a long time & came in several shipments. There is

Still 1 items not accounted for. I am very pleased with the items I purchased. Everything fit perfectly and were of good

Quality."

Date of experience: September 9, 2015
California
1 review
0 helpful votes
Follow Veronica N.
Unfollow Veronica N.
Share Review
Report Review

Nice website, isn't it?
September 11, 2015

"I am completely satisfied with this site. So many beautiful products, very great and fast purchase and I would recommend it

To everybody! Just note that, if you need it urgently, you had better choose DHL, it is a long distance. The first time I

Ordered, I thought it is in USA, but it is in China, beautiful Country~"

Date of experience: September 9, 2015
California
1 review
0 helpful votes
Follow Yolanda F.
Unfollow Yolanda F.
Share Review
Report Review

"I appreciate Rotita!”
September 11, 2015

"The items i have bought are all very cute and the customer service is wonderful. I would suggest Rotita to all of my

Friends! I will place my third order from Rotita soon!"

Date of experience: September 9, 2015
Arizona
1 review
0 helpful votes
Follow Leona C.
Unfollow Leona C.
Share Review
Report Review

I'm very satisfied with the website
September 11, 2015

"I dont know why everybody is talking about being scammed by Rotita. I have ordered quite a few things in 5 different orders

And i received all of them! Yes a little slow on the shipping but hey its coming all the way from china and its really

Cheap clothing!"

Date of experience: September 9, 2015
California
1 review
0 helpful votes
Follow Kenisha R.
Unfollow Kenisha R.
Share Review
Report Review

Rotita is nice seller
September 11, 2015

"
We don't understand why so many people said""scam"" for Rotita, but, i want to share my good experience: It is very good store.

I like buy there. It is save money and wear comfortable.It's the third order till now. I have recommended to many friends."

Date of experience: September 9, 2015
California
1 review
0 helpful votes
Follow Tracy G.
Unfollow Tracy G.
Share Review
Report Review

Amazing dress for the price!
September 11, 2015

I felt like this dress was made for me. The color is a thrilling royal blue that looked amazing against my skin. The upper ruching under the breast and the A line flare creates the perfect silhouette. I looked twenty pounds lighter and felt beautiful. I was skeptical about having ruching on the arms. The color, the sheen of the material, and the cut of the dress makes it amenable to much more formal occasions.

Date of experience: September 9, 2015