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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Japan
1 review
0 helpful votes
Follow Temela B.
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Price Was Awesome
September 14, 2015

Very nice material and fitting, price was awesome! Honestly I really love this shirt, exp for the feel of the material. I like this one a lot, if fits nice and tight and it's a thin jersey. No ironing. Love it!

Date of experience: September 14, 2015
Japan
1 review
0 helpful votes
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Love This Shirt
September 14, 2015

I normally wear a 1x and this shirt fits great! For the busty girls, the shirt will not hang off of the shoulder... but I didn't want it to fall off anyway :). The material is nice and can be washed in the washing machine. Wish the shirt came in other colors. I do not recommend this one size fits for women larger than 1x. But, it does work for us 1x girls. I took the gamble on the size and won!

Date of experience: September 14, 2015
Japan
1 review
0 helpful votes
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This Sweat Shirt Is So Cool.
September 14, 2015

This sweatshirt is so cool. Super soft and cozy! I like this sweatshirt because I can wear it around the house and outside as well! I always get compliments on it wherever I go!

Date of experience: September 14, 2015
Japan
1 review
0 helpful votes
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Happy With This Product
September 14, 2015

I have this shirt in the black and white and green and black and I love them both! They are really good casual shirts to put with jeans and converse or it can be dressed up with a motorcycle jacket and some heels. Overall, I am very happy with this product.

Date of experience: September 14, 2015
Japan
1 review
0 helpful votes
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It Fits So Well!
September 14, 2015

Shirt is very cute and very soft and comfortable. I love this shirt! It fits so well! I get so many comments on it! Cool stuff, great prices! Really pretty! I recommend buying. It is very beautiful.

Date of experience: September 14, 2015
Japan
1 review
0 helpful votes
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You Won’t Be Disappointed!
September 14, 2015

This is absolutely ADORABLE! I couldn't wait to try this one on when I received it. The cut is amazing, and it’s so comfy. I ended up buying the large because I like tops like these to be a little big on me. It’s cute, you won’t be disappointed!

Date of experience: September 14, 2015
Japan
1 review
0 helpful votes
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Really Cute Fit
September 14, 2015

It's of a good quality, fits perfectly loved it. Love this store! Anything I've ordered has been very nice material. Lovely T-shirt. Thank you so much. Very comfortable! Gives you a little style.

Date of experience: September 14, 2015
California
1 review
0 helpful votes
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Love my purchase
September 14, 2015

I love my jumpsuit, I will be purchasing more items from this site, size right, color right, everything is right with my purchase. Thank you Rotita, you will be sending me more items in the future.

Date of experience: September 13, 2015
North Carolina
3 reviews
6 helpful votes
Follow Barbara G.
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This is the worst merchandise! It has to be a joke! I refuse to believe that they are stupid enough to think anyone would want this junk. This is laughable! The biggest scam! I wouldn't want my dog to be seen in this mess! It is not worth trying to return it. I will never order from this company again. I would hate to see anyone else get scammed by these con artists. PLEASE DO NOT ORDER FROM THEM! You have been warned!

Date of experience: September 13, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: [email protected]

Texas
1 review
0 helpful votes
Follow Tamiko S.
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Whenever I'm invited out and the style is casual, I stop here. So on and so forth. The styles range so much that just about whatever I need at the moment they have and I love.

Date of experience: September 12, 2015
Washington
1 review
0 helpful votes
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I don't want to miss this opportunity where all the summer things are on sale! I love layering it and combining it trough fall and winter. I've ordered sweaters on Rotita before and I think you get great quality with the price. Their designs are cute and modern and anyone can find something they like, or even something cute for their closest ones. This is my favorite website to shop from and I recommend it :)

Date of experience: September 12, 2015
California
1 review
2 helpful votes
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I ordered products and changed my mind 2 hours after reading the reviews. I cancelled it and they still sent out the products. Clothes were smelly, cheap material. THE WORST CUSTOMER SERVICES. They've refused to give me bk my money. Nearly £200. These chinese companies and their sizes are never good. KMT. Im going all the way with this one. Taking my money like I work for them

Date of experience: September 12, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: [email protected]

California
1 review
0 helpful votes
Follow Duarte S.
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Good Service and Products
September 11, 2015

This company has always delivered with its products. Even when I've had some issues with being sent the incorrect product they have fixed my issues right away by providing me with a refund as long as I show proof that the incorrect item was delivered. My favorite of their products is their dress. They have so many options to choose from!

Date of experience: September 11, 2015
AG
2 reviews
2 helpful votes
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Stay AWAY!
September 11, 2015

First of all, the site says, "ships within 24 hours." LIES! My items weren't shipped till weeks after. So after about a month and a half of anticipation and eagered waiting, my items arrived. SIGH! In stand disappointment. ALL three dresses looks like they were sewn the day I ordered them -which accounts for the late shipping, the materials are extremely sheer and didn't at all look that way in the pictures, one of the dresses sleeves were so terribly done that I look like the muscles emoji on whatsapp. This site is a freaking joke. I'm sure all the suppliers aren't as lazy as those I ordered from, but be forewarned. What you see isn't what you get with this site... I'll have to add some layered material underneath in order to wear them out, if not, I'd wear them to the beach. The wet see through material would certainly get my boyfriend excited.

Date of experience: September 11, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: [email protected]

California
1 review
0 helpful votes
Follow Taylor B.
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Good Customer Service
September 11, 2015

Customer service was excellent as all my parcels were delivered on time and any queries I may have had were answered and my order came in good condition.

Date of experience: September 11, 2015
Viet Nam
2 reviews
1 helpful vote
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Correct Size
September 11, 2015

I have seen where a lot of people are asking about what sizes they should get. Yes the clothes are measured by Asian standards. But if you look at the product description and the size chart, you can choose perfect size.

Date of experience: September 11, 2015
Viet Nam
1 review
0 helpful votes
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Comes Quikly
September 11, 2015

The products there are always well made and low priced. They also have great customer service. They are quick to reply with questions and will try to make customer satisfaction as great as possible In addition, shipping comes quicker than usual.

Date of experience: September 11, 2015
Japan
1 review
0 helpful votes
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I am Very Satisfied
September 11, 2015

I am very please with a timely response regarding an order I place one item was delayed. They responded quickly and assured me my missing order was being processed and was shortly on its way, meanwhile my order was received quickly in time mentioned and the product was very good quality.

Date of experience: September 11, 2015
Japan
1 review
0 helpful votes
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The Best Customer Service
September 11, 2015

I made an order with Rotita.com and choose the flat rate shipping and within one week i had received my order, this was my first time to make an order and i was surely not expecting the kind of service i received, customer service always answered my queries very fast

Date of experience: September 11, 2015
Hong Kong
1 review
1 helpful vote
Follow danee w.
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Sizes way too small despite following the website. Submitted a ticket. No reply. Tried to log on again and says wrong password. Tried many times to get a new password emailed and nothing arrives... therefor you cannot follow up the return of the item. Please read the return/refunds carefully before buying anything.

Date of experience: September 10, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: [email protected]