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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

KR
1 review
0 helpful votes
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I ordered a medium and is a bit large but if you are looking for an oversized shirt, THIS IS THE ONE! It fits a little larger than expected, but the color is fantastic and the fabric is very nice for this hot weather. Great dress for girls with curves!

Date of experience: September 18, 2015
KR
1 review
0 helpful votes
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Simply, lovely!
September 20, 2015

You can't miss out on this one! Really cut and lovely! Smart dresser and an eye for fashion. My friend said she also want to get one. I'm so happy to find such a good dress.

Date of experience: September 18, 2015
KR
1 review
0 helpful votes
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Beautiful product, great fit
September 20, 2015

Exactly like the picture. I ordered large because it was said cut big. You coukd also get a cute little belt to go with it around the waist area if necessary. You could wear with tights and boots in the cold or simple sandals. Enjoy it!

Date of experience: September 18, 2015
Texas
1 review
10 helpful votes
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DO NOT USE
September 18, 2015

I placed an order online with Rotita a month ago and then read the reviews the following morning so cancelled it before anything was shipped.
Has taken 3 weeks to get any form of response from someone which are all extremely blunt and very unhelpful. First response I had was that they had now received my request to cancel but I would have to pay a $3 handling fee per item. I replied saying I will not pay this as the order was never even dispatched and again got another very short blunt email saying this is the case if orders are cancelled after 12 hours of placing the order. I have looked back through emails and my order was actually cancelled 11 hours after placing so I am now waiting to see what response I get back to this. The order was placed over a month ago now and I am STILL waiting for a refund.

Date of experience: September 17, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: [email protected]

GB
1 review
3 helpful votes
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WASTE OF TIME AND MONEY!
September 17, 2015

I ordered a gorgeous dress for a night out, waited 2weeks which isn't horrendous but the dress itself is awful, twice the size I ordered, not the colour i ordered & it looks nothing like the picture! Not even worth sending back as it would cost me 3x what the dress cost! Not happy that I've paid & waited & still ending up having to buy a new dress. Won't be ordering again!

Date of experience: September 17, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: [email protected]

Thailand
1 review
0 helpful votes
Follow Akeia J.
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Great chiffon blouse
September 17, 2015

The chiffon material is light and stretchy, it has a bright white color, so it could be worn with denim blue pants. I think it just suit my style. Great buy and well worth the price.

Date of experience: September 17, 2015
Thailand
1 review
0 helpful votes
Follow Rochelle D.
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Quite high quality
September 17, 2015

It was definitely the same as the picture. The price is a bit expensive but you get what you pay for. To be honest, its quality is quite good. Therefore, you don't worry the quality when you have orders in the site.

Date of experience: September 17, 2015
KR
1 review
0 helpful votes
Follow Jamer F.
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I like the picture so much, so I bought the jumpsuit several weeks ago. When I got my product, I was surprised that the pattern and design are even prettier than the picture, the color is brighter than I expected. The jumpsuit is more beautiful than the picture.

Date of experience: September 17, 2015
KR
1 review
0 helpful votes
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My sister loves this Sweats
September 18, 2015

My sister loves it. She wears it with her leggings and she rocks it so well. She can wear it as activewear too. She always wear it. She wanna buy one more later.

Date of experience: September 17, 2015
KR
1 review
0 helpful votes
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Good material of T Shirt
September 18, 2015

I absolutely love this shirt. It fits very well. I have gotten so many compliments on this! This T shirt feels very soft and comfortable on the body. I am happy with it. In a word, it has good quality.

Date of experience: September 17, 2015
KR
1 review
0 helpful votes
Follow Lucr m.
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Perfect size Top
September 18, 2015

Love this top! Perfect size for me, not too baggy and not too tight. Wearing it with a pair of leather pants and heels makes it a perfect outfit! Recommend buying it.

Date of experience: September 17, 2015
KR
1 review
0 helpful votes
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I Love this Dress
September 18, 2015

I was scared to get it but when I got it, it was really good condition a little tight and short but I loved how it fit and look great in it. Love this dress, it is perfect for a casual day out.

Date of experience: September 17, 2015
KR
1 review
0 helpful votes
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T Shirt can be matched with everything!
September 18, 2015

Item is just as described. I love that I can wear it with jeans, short, or leggings. I can dress it up with heels, or dress it down with flats or chucks or even my Jordans. I think I can wear it all the time! Love it very much.

Date of experience: September 17, 2015
KR
1 review
0 helpful votes
Follow KIai m.
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My Mum loves it very much
September 18, 2015

I got this as a gift for my mother. It is super pretty. Shes about 5'4" 170lb and it fits its a lil long(most things are at 5'4"). This dress was amazingly comfortable.

Date of experience: September 17, 2015
KR
1 review
0 helpful votes
Follow Vander u.
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This was my first purchase in this internet, and 5-6 bathing suit purchases later, it still has to be my favorite. The bottoms fit just right and the band at the top is very soft. The top was a bit small, but the halter strap is optional, so I just wear it strapless! Be prepared for the stares.

Date of experience: September 17, 2015
KR
1 review
0 helpful votes
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My boyfriend likes this swimwear on me
September 18, 2015

I like it. My boyfriend likes it on me. Order a size up if you are busty at all. Very classic style which is coming back in my opinion.And the most important is I am sexy when I wear it. Love it

Date of experience: September 17, 2015
Germany
1 review
0 helpful votes
Follow Brittany W.
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I was very happy with all of the fits and the quality of the fabrics! Shipping was good came just in time for my trip, I got quite a few compliments about the dresses and can't wait to wear them again! I am one happy customer!

Date of experience: September 16, 2015
France
1 review
0 helpful votes
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Good deals and nice products
September 18, 2015

I have used this website several times to purchase both individual items and bulk items for a club that I belong to. I have found both the clothing and jewelry to be of good quality and as depicted in the photos and descriptions. A few times the shipping has taken slightly longer than stated but this was expected as the items are coming from overseas and I always account for this when shopping at these sorts of websites. Overall, the prices simply can't be beat and the wide range of selection that they have is also pretty amazing.

Date of experience: September 16, 2015
California
1 review
0 helpful votes
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I have purchased from this site twice
September 18, 2015

I have never had any issues. The shipping is fast and arrives on the estimated arrival date. I love all the goodies I have ordered. I find the quality to be great and I love that they actually carry what's in style right now. The site is easy to shop on and loads for items to search through.

Date of experience: September 16, 2015
California
1 review
0 helpful votes
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I'm really picky about what fits me since I am so petite. All the products I've ordered thus far has fit me perfectly! The items that I ordered arrived here on the estimated arrival date and they were packaged very nicely and efficiently. No need for a large box if the clothes can fit in a small bag. The prices are very reasonably, especially someone for a college student. Gotta love it!

Date of experience: September 16, 2015