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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
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Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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This dress is like a dream, fantastic quality, high quality fabric, and a beautiful dress that fits perfect. True to size, and just like picture. Will get again in another colour. Exceptional deal for the money.
I am buying this for my witch costume for Halloween. It is true to size, with the belt. Delivered on time. I have not put in the wash yet but material is good. This looks like a really beautiful dress. I cannot wait to wear it.
I Loved this twinset from the first moment that I saw it, Delivered on time. Fitted perfectly. Love it. Beautiful sweater. Comfortable material. Very satisfied with this cardigan. Simple and inexpensive.
Quality was ok. Nice style, price was inexpensive. Super cute, and fits great. I absolutely love this and can't wait to receive it in the mail. It's totally hot. I'm so excited. Very pretty good price fits fine will definitely buy from this company again.
Fits well... beautiful suit my husband says it's the nicest suit I've ever bought. It as describe very good fast shipping. Suit is very good quality. Top fits fantastic. Im absolutely in love with this bathing suit.
Do not order from this company! I ordered a cute homecoming dress for my daughter. Website claims with standard shipping, you should receive in 4-8 days, allowing 24 hours for processing. It took almost 4 weeks to get the dress! Tracking information was never updated and I finally filed a complaint through PayPal. I had to purchase another dress locally for my daughter to wear since we didn't get it in time. When we finally got the dress, it didn't look like the website photo and was very poor quality. I contacted the company and we have been going back and forth for a week about returning the dress for a refund. I have no problems shipping it back at my own expense as long as I receive a refund. I was told I can get compensation, but no refund. It is very frustrating and the only reason I purchased from this company is because I thought I was protected using PayPal. All I want is my money back. Do not order anything from this company - biggest mistake ever. Lesson learned!
I am a HUGE fan of this site, they always have deals and their customer service is great!
All the clothes and jewelry i've gotten from there are amazing quality and even a privet carrier delivers my items.
This site is awesome! I recently ordered the Grey Spaghetti Strap Backless and I must say it was lovely as the quality of the material was good. I wear medium, so I ordered the medium and it fits perfectly. The delivery was fast... I will continue ordering more stuff from Rotita. I recommend Rotita to anyone who is expecting quality and fast delivery!
Very pleased received everything in timely manner. I was so pleased with the dress I ordered second one for a friend. She is thrilled. Great products, easy ordering process, terrific service.
This sweater is my new favorite out of my bunch of sweater for fall. At first I didn’t place high hopes on this sweater because the price was so cheap, but it's really very nice! I would buy several in different colors!
I was pleasantly surprised how flattering the fit is. The fabric falls as I expected and nice easy dress for work! And the shipping speed was really fast. I'll be checking for more in the future!
This dress has a beautiful fit and made of a nice mid-weight fabric. The size was accurate and I am really pleased with my purchase. Love to recommend it.
Halloween is coming! I bought 2 sexy dresses from rotita and I used the coupon $5 off. This was a great deal and the dresses are beautiful! The most important is the high quality and the cheap price. Nicer than I expected.
I just bought a blue gown recently, and OOHHH boy,, I can't believe what I just received! The cheapest thing that you can imagine! I can't even wear it! It just came with this cheapest material and the dress is not even finish! Those pictures in there website is not even close to what I got,, very very VERY disappointing! Please, do not purchase anything in this website. Not worth your time,, your money,, your everything! I don't know why are you still in business,, OHHH I know! Because you guys are SCAM!
Hi Jessica,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Secondly, we have been devoting to offer good products with low price, but it maybe up to everyone’ expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive.
Besides, we are also offering a refund for your suffering or loss.
Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
I am a PLUS SIZED woman who ordered a very cute wrap dress from this company. I was CAREFUL TO PAY ATTENTION TO THE MEASUREMENTS and even ordered two-sizes up as I know items can run small. When I received the item, it was so small my teen daughter couldn't fit it and she is 3-sizes smaller than I am. When I contacted them for return they only offered me STORE CREDIT or stated I had to pay return shipping. Their items are VERY CHEAPLY made and run far TOO SMALL. I WILL NEVER DO BUSINESS WITH THIS ONLINE RETAILER AGAIN!
Hi Akoko,
First of all, the size of this item is based on Asian size and generally it runs small. And we suggest a size up, which you may ignore in the website. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition that it's in original package.
We will send a refund of 100% after you return the order. Our customer service will send the return address to your ASAP and we are expecting for a earlier reply.
Best Regards,
Rotita Customer Service
Good luck on trying to receive something on time. We paid extra shipping to get it here on time and it was STILL late. Their response, send it back and we will refund 60%. What a waste and rip off of a company. Pitiful!
Hi Darrin,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring. We sent your order within the period we promised, and it takes 10 days to delivery, not beyond the period we allow.
Sure, you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive.
Our customer service will send the return address to your ASAP and we are expecting for a earlier reply.
Best Regards,
Rotita Customer Service
I ordered a dress, and it took almost forever to get. When it finally arrived I was extremely disappointed to find that the dress didnt even cover half of my behind (which wasn't because I ordered the wrong size, it just must be how they where things in China) and was also the cheapest material I've ever seen. When I tried to return it I was only going to recieve 60% back (if they saw fit) and was going to have to pay the shipping to return it. I guess that's how they make their money; by selling unfit things made of cheap material and then making it so you lose all of your money either way.
Hi Natalie,
First of all, sorry for any inconvenience that it may bring.
Secondly, we have been devoting to offer good products with low price, but it maybe up to everyone’ expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive.
Besides, we are also offering a refund for your suffering or loss.
Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
Very nice quality and cute, just slightly small on me personally but I can make it work, I was hoping it would be slightly baggy and longer but it’s more like a form fitting shirt. But over all very nice.
I found the most amazing dress for a wedding I had to go to on rotita.com! I had no trouble whatsoever with the ordering process, and everything came just as promised, even a few days early! It is exactly like it looks and I can't wait to wear it to the wedding!
Ordered 2 dresses that looked so nice on the pictures but once I received them, they're thin and very cheap material... NEVER AGAIN
Hi Cynthia,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring. The item is not 100% same to the photos in website, because of the inevitable differences in monitor settings. It is also written in the item description in website, you may ignore it.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition.
Our customer service will send the return address to your ASAP and we are expecting for a earlier reply.
Best Regards,
Rotita Customer Service
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Christy,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Your order was sent out on Sept 30th, during 24 hours after you made the payment. But it’s delayed in the transit, we sent by USPS, which is not in charge of us. We tracked and found that it’s delivered in 2 weeks. We would like to refund shipping fee, to save your loss.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service