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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
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Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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I bought this dress for my mother as the mother's day's gift. She loves the cut very much, and the size is just perfect. I feel so happy for shopping on rotita. I am now planning to shop more from the site.
Wow... just received this dress today. I'm very impressed. I really love this dress. Will definitely order more in my normal size. Fast shipping! Cute dress, but does run big! Overall I'm happy with it!
I really love this dress. After reading multiple reviews i decided this would be the best dress to purchase. It was perfect! This dress is flattering and comfortable! What more could want? The fabric has some stretch so it allows you to breathe and move. Wear this to work, church, or to dinner. So many compliments! I would definitely recommend this dress.
This dress was a perfect fit. I'm a size small and it gave a nice sleek finish. Material is great as well. Im well pleased! Really like it! And the price... couldn't ask for something better.
This is a great dress, looks like a well tailored piece of cloth. As suggested by other buyers I bought one size bigger than my usual (I am normally 12 and I got 14). Overall i love the dress. The quality feels its money worth maybe even better and the illusion is nice. It fit beautifully, I am very glad that I got it.
Cheap quality, fabric and style does not match what's on the website. Dishonesty and poor customer satisfaction.
I ordered a jumpsuit with this company. It arrived quickly & the quality was fine but it didn't suit me. When I tried to return it, I was told I would have to pay the cost of postage (which I expected) but also lose 40% of the cost! I thought this was pretty unreasonable & whilst this policy is on the website, it isn't clearly spelt out when you order the item. As long as you are 100% sure, the item will be suitable, this company is fine. But if you need to return the item, forget it. After postage & the 40% fee, it's not worth it
Hi Kate,
Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber.
Best Regards,
I guess I got dooped as well. Should have checked here before I ordered. I spent $64 on clothes I can not wear. No where on their site says items are scaled to fit Asian. If that's the case why give US options. Anyway, needless to say when I got my items today everything does not fit. It's too small and the material is paper thin. I bought 2 dresses that look like slips. They look nothing like the picture. I sent a ticket in today. I will see how this goes. From the looks of it I might be out of $64 and stuck with clothes I can't wear. I don't even want to give this cheap stuff to my best friend.
Hi Daphanye,
Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber.
Best Regards,
Nice too dress this up or wear casually. The fit is very comfortable and not overly snug, at the correct size. Very stylish.
I was thrilled when I received the dress ahead of schedule. It was perfect for the event I was attending and I received many compliments. For the price, this is one of the best deals I have ever gotten. The dress will last a long time. It is not cheaply made and the craftsmanship is excellent. I am so glad I went to for Website this purchase.
I absolutely love it! It is made very well and had nice detail. But it has a wonderful design that hides many trouble spots (bust, tummy, hips). On this dress it's really nice. Subtle but classy and just what I needed. Makes it look and feel sexy. Came nicely packaged and fits as expected.
I wasn't expecting much for the price, but I was pleasantly surprised with the quality of this dress. I'm borderline Medium/Large so I usually error on the side of caution and get a large. It fit well and was not too baggy; I am very happy with the purchase. It is made of a stretchy fabric so will stretch with you. It was a very comfortable dress. I received so many compliments.
EVIEWS Q&A
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5/27/16
Mrsj7
Mrs J.
1 review
SCAMMERS - I returned my items last November and ROTATABLE have denied receiving my returns... fortunately I photographed the items returned... the packaged items... the original item numbers... the original order number... and the receipt from the post office... unfortunately living in Northern Ireland it isn't possible to post anything to China tracked... now I am emailing this company every day attaching the photographs but they keep asking me for a tracking number... the value of my goods are £150 and return postage cost of £27...
Hi
Thank you for your valuable feedback.
I wish to start off by telling you that we are extremely sorry about the situation.
I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
This company has got to have the absolute most horrible product, service, I don't know HOW they haven't been shut down. My order took 3 months! This is the response I received when enquiring..."Some items are sent in 24 hours, the rest not. Normally we ship in 1-4 working days. There may be delay on weekends and holidays, please understand and wait in patience." That was one month after purchase. This was the response 2 months later "Sorry for making you wait so long.
Because the item is hot sale, we need more time to prepare it, please wait few more days ok? We will try our best to send it faster, thanks" Not even proper English. Finally received the order, and it wouldn't even fit my teenage daughter. The bottoms (bikini) were left to put the strings together yourself. The sticking was worse than any cheap piece of clothing I have purchased from a discount store like Walmart. Absolutely horrible experience. BUYERS BEWARE.
Hi
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
May I know have you ever purchased on Rotita? Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out.
Secondly, we have been devoting to offer good products with low price, but it maybe up to everyone’ expectation.
Besides, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Hope for your understanding and best wishes.
Best Regards,
Do not, do not, do not buy from Rotita. The quality of the clothes is very poor and you have to return items back to China costing £20. This wasn't indicated anywhere on the website. They then tell you the items haven't been returned and won't refund the money. When you give them evidence from Royal Mail that the items have been successfully returned, they say they will only refund 60% of the cost. The items were returned in March and we are still haven't received the refund. My best advice if you are in a similar situation is to report them to your credit card company who may be able to help you recover the costs.
Hi Sharon,
Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber.
Best Regards,
I purchased a few bathing suits and used the size chart provided by the website and bought two sizes because I fall in between. Their policy states if they're size chart is wrong they are responsible. Well needless to say nothing fits. One bathing suit bottom looks like a size 2 not a size 18. They are trying to only give me a 15% store credit instead of a full refund when that is what their policy states. Never dealing with this company again!
Hi Melissa,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Please update your ticket and asking for return address, don’t forget mention that you are from sitejabber. We will send a full refund after order returned and received.
Regards,
Absolutely astounding value for such a reasonable price. The workmanship was far superior to what I expected. There was no zipper, but the stretch fabric made it easy to put on and take off. I will wear this dress again to a New Year's Eve party or other. It was such fun to wear, and I received many compliments. Thanks for having such an incredible product.
Very pretty dress. Nice material, good cut, perhaps a little bit high waisted, but the fullness of the skirt is the amazing part of the dress, causing the skirt to stand out just the way you wish it would! Perhaps it's a tad undersized compared to most sizing charts. The color... absolutely fantastic! Audrey would be pleased.
This is such a comfortable and sweet dress! I was skeptical about ordering a dress in "XL" sizing but this fits like a dream! Well made with a hidden zipper. I typically wear a size 14/16 (bust size 3 8D) I bought this for an evening bar mitzvah, but because of the more casual material, I don't think its dressy enough, but will be perfect for graduation parties.
Pro; this came sooner then expected, and fits well, and GET YOUR MEASUREMENTS before ordering, you'll be glad that you did. The cut, style and pattern are flattering and just as described.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Loydie,
Thank you for your valuable feedback.
I wish to start off by telling you that we are extremely sorry about the situation.
I have followed up your case and our team will solve it for you. The order number you gave is not correct.
Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.