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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

New Jersey
2 reviews
8 helpful votes
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Buyer Beware
August 24, 2017

I only had one experience with Liligal and it will be my last. Please learn from my mistake! I purchased a dress online. Thought it would be ok and if not, I could return it, since it said online 30 day easy return (red flag #1). The dress was cheap, $37.89 (red flag #2). I received the dress and the dress was not true to the picture. The picture detailed a dark blue heavy fabric (red flag #3). The actual dress was a faded, lighter blue. The fabric quality on the picture looked heavier. The actual dress was lightweight. There are detailed instructions online how to return. You're suppose to click on a link to receive an RMA #. I clicked on the link and received a message that I would receive an RMA #. The next day, I received a message that the status had been updated and was asked to click on the link to see the status. I clicked on the link. The link didn't work (red flag #4). It went nowhere, no status, no response, no RMA #, no address where to return the dress, nothing. I decided to go back to their home page to re-read return policy. That's when I noticed the models with the advertised clothing had no heads (red flag #5). I decided to go online and read reviews. Poor reviews (red flag #6). Ended up going to credit card company to see if I could receive a refund on the purchase. They disputed my case with Liligal. Liligal offered $19.00 (red flag #7). I declined. They then offered $30.00 (red flag #8). I declined. What happened to 30 day easy return? The credit card company was able to get a return address for me so I could return the dress. The address was in China (red flag #9). I went to the Post Office to mail the dress, only to find out that it would cost $69.00 to ship and track (red flag #10), almost twice what I paid for the dress. Needless to say, I did not ship the dress. Thankfully, the credit card company refunded my $37.89, said I can keep the dress, donate it, whatever. I'll donate the dress. Maybe someone else will appreciate it. Buyer Beware... shop elsewhere or shop Liligal at your own risk. From experience, not worth your time, money or sanity.

Date of experience: August 24, 2017
New Jersey
1 review
2 helpful votes
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I placed my order over 2 weeks ago, I still have not received it. There is no email or phone to reach these people. Who can help me.

Date of experience: August 23, 2017
Arizona
1 review
0 helpful votes
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Very Comfy
August 24, 2017

This dress is very comfortable. Wore it to an event and turned heads. It is also a daily casual wear. I am so happy about this purchase!

Date of experience: August 23, 2017
Florida
1 review
0 helpful votes
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Love The Cut
August 24, 2017

I love this jumpsuit. It is much nicer than I expected. The cut is my favorite part. Very stylish, totally satisfied with the purchase. I will recommend the site to my friends and classmates.

Date of experience: August 23, 2017
New Hampshire
1 review
0 helpful votes
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Great Fabric
August 24, 2017

Super cute. I like the material and the way this one was made. Not really as spendexy as the other ones I bought. The blue is sexy and with accessories u can really dress this up. Normally I will match it with a belt or a necklace.

Date of experience: August 23, 2017
Illinois
1 review
0 helpful votes
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Satisfied
August 24, 2017

Nice dress. Material a bit thin but not too bad. Belt is a nice touch. Fits well. Would recommend. But a little complain about the delivery, I waited for almost 12days. For the quality and the price I am satisfied with it overall.

Date of experience: August 23, 2017
Washington
1 review
5 helpful votes
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Extremely poor quality
August 24, 2017

I ordered a cardigan from this site and regret it. Shipping took weeks, the item was drastically smaller than I would expect for the labeled size and the over all quality of the cloth and stitching was unacceptable.

Date of experience: August 23, 2017
Louisiana
1 review
0 helpful votes
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I have bought many clothes from liligal. Most of them are very beautiful and fit well. I have got tons of compliments. Also, shiping was perfect no problem here. Just like I said, my favorite site is liligal.

Date of experience: August 23, 2017
California
1 review
0 helpful votes
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I really like liligal. I usually wear a medium or large. I ordered a medium and every one fits great. Good buy! The dress is perfect! It's not cheap material and looks great. I love it and I would order more for sure! You will not be disappointed.

Date of experience: August 23, 2017
Florida
1 review
0 helpful votes
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The dress I ordered from liligal are really beautifully. They just look so expensive but well-made and very comfortable. I recommended to my friends and I would also buy more from here. Really happy with this experence.

Date of experience: August 23, 2017
Maryland
1 review
0 helpful votes
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Fits and looks great.
August 24, 2017

I ordered from this site at first time, so I made the order in XL and L becasue I was not sure about which one would fit me. First off, the quality is really AMAZING. Second, I tried the L on without bra and it fits perfect. Third, the price is really good. I will buy more from liligal.

Date of experience: August 23, 2017
Colorado
1 review
0 helpful votes
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Worth the wait
August 24, 2017

I've ordered from Modlily a few times and haven't been disapointd yet. They're stuff is priced extremely well - the only thing is that you do need to check the measurements before purchasing an item. Shipping takes a while but it's well worth the wait.

Date of experience: August 23, 2017
Tennessee
1 review
0 helpful votes
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Reasonable prices
August 24, 2017

I love Modlily! They have reasonable prices, cute/affordable clothes, and great customer service. They also have amazing deals and discounts on all sorts of items. They always update their stocks with new and cute clothes! I'll definitely continue to shop and stay loyal to Modlily!

Date of experience: August 23, 2017
Oklahoma
1 review
0 helpful votes
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Quick customer service
August 24, 2017

I ordered 4 items and I love the items they are true to the size chart so make sure you order the right size. I had some questions and they answer it quickly and really help me understand. I will be ordering more from them soon.

Date of experience: August 23, 2017
Alabama
1 review
2 helpful votes
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Frustrated
August 23, 2017

I'm so frustrated with this company's return/exchange directions. They make no sense! I purchased a really cute sweater that I need to exchange for a different size, but I still haven't received a return ticket. I'm afraid that the 30 days have passed in which to make a return or exchange, and I'm stuck with something I can't wear.

Date of experience: August 23, 2017
Virginia
1 review
0 helpful votes
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Great dress, super fast shipping. I'm a size 10 dress I ordered a large and it's perfect.The fabric feels silky, and I just cannot say enough about this dress. It is now one of my favorites!

Date of experience: August 22, 2017
Indiana
1 review
0 helpful votes
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Beautiful dress
August 24, 2017

I usually shop at liligal, and ordered a dress that had only a size 10 left. I wear a 12 and researched the dress to find that liligal had one in my size. On line ordering was no problem and I received my dress within 3 to 7 days. I would order again.

Date of experience: August 22, 2017
California
1 review
0 helpful votes
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Recently i ordered a skirt for my wife, now i see that it looks him so sexy.
My wife was surprised about the quality and design.
And i find out that liligal service is so fast than other of online store.
So i would like to recommend this fast service to all.

Date of experience: August 22, 2017
Georgia
1 review
0 helpful votes
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WoW!
August 24, 2017

I loved it very much. What a super collection on liligal. I was confused to found gift for my cousin but liligal give me super collection of some new dresses. I bought a dress for her from it and surely come again for me. Highly recommended.

Date of experience: August 22, 2017
California
1 review
0 helpful votes
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Well Organized
August 24, 2017

I do shop from liligal once in every month but never found anything bad they are very much organized. Customer support team is very much responsive to there customers. And till now i found nothing bad about there products.

Date of experience: August 22, 2017