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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
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Membership Programs
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Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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I ordered a dress from Liligal on a Sunday, got the confirmation mail immediately and my parcel was delivered on Wednesday. Shipping was unexpectedly quick. It was the first time I bought clothes from Liligal, but it won't be the last time. Plus the dress was just the perfect size and perfect quality. I can only recommend this site to my friends and others
I was very pleased with the customer service staff and their pleasant approach. As for the e-shop itself, it I was kindly surprised by a huge amount of stuff and very good prices. The quality of items I ordered and received was satisfying and I am planning to order a lot of new stuff here.
I made a purchase, after the payment confirmed my request has already been sent, were super attentive, sent emails of my order and tell me how to track it. Wonderful products and super affordable values. Now is my favorite shopping site
All the products I ordered were just like I had hoped for and I had no problems at any point. The products are very affordable and the quality is still great. I will continue ordering stuff from here in the future for sure!
I absolutely love this site! You get what you pay for. I bought a cheap outfit and it fit me perfectly however the material was cheap. But that's fine since I only paid $10! Costumer service was also very quick to respond. I love it!
Slow to respond, fast to received payment. It has been 10 days since I have paid for 1 item. I may dispute this in my back if no reply from the Liligal
I spent 50 dollars on a bathing suit. I used their size chart and could not get my big toe in it. I had no way to contact them and could not even get back into the website to complain. This was a 50 dollar lesson. PayPal would not even help me even with picture evidence that they had sent the wrong size.
I cant say enough great things about this company. I used to shop at Victoria Secret but have been disappointed and that is how I found Liligal. They have great variety and the quality of the items is amazing. When I have sent things back they have been fast about returns and no games.
I had ordered two things that came ripped, but as soon as I asked for help, they were already sending me replacements at no cost to me! They are very quick with responses and are very accommodating. Thanks a bunch Liligal!
I placed an order shipped to a different address/name and the next day they emailed me to verify that I made that transaction; it made me feel secure and show that they really care about their customers, not like the rest... I dont have my order yet but Im sure I'll satisfy with it.
My favorite clothes website! The quality is exceptionally good, the sizing is very accurate and the clothes are absolutely stunning. Great online shop, clothing to cater different occasions and very affordable. Honestly I can hands down say that this website is brilliant to shop from.
I was a first time buyer, and I'm happy with my purchase I was pleased that it came in the mail before expected and it was packaged in a discreet bag. Everything I bought was their and I even got the free gift I definitely will be doing business with you guys again!
When I ordered from Liligal the first time, I was skeptical. The prices are so low and the reviews weren't all that great. But once I relieved my order I was surprised by the quality! I have been a returning customer ever since! Shipping is fast, and I've never had any problems with any of my orders. I absolutely love Liligal and will continues to shop here for all of my rave wear :)
They do not respond to inquiries. They ask you to open a help ticket, but you can't find the option for opening tickets. They do not respond to messages. I have goods to return for refund, but I am still stuck. Their clothes sizes are not matching common size standards, making it hard to order the correct size.
There is no customer service contact after you receive the product and it is not what you expected. Impossible to return items... DO NOT PURCHASE FROM THIS OVERSEAS THEIF.
The shirt has size XL which may be Chinese XL. Is a SMALL!
Impossible to return. Need to pay for return to Chine.
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
"We ship the order from China" - you'll never be able to return anything...
Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
The newchic.com website looks identical to the Rotita one and the also have a Chinese address. The products look the same too. Avoid!
Second one I buy! Love the fit! The material is very light and will be nice for the summer to just put on and go. Since the dress is very stretchy though you may still get away with ordering your normal size or one size up. Recommend to you!
I love this bandage dress, because it fits perfect, and looks sexy! Will be buy more from this buyer! For the price, I really have no complaints at all for this outfit. All in all, I am happy with my purchase and considering another color. I cannot wait to wear it out this weekend!
This E commerce store is just awesome I ever seen. Really it's great not only for its customer service even with all service they are the best. I just buy a shirt only for $20, when the same product is double price on another site. I really appropriate about their customer service and I just get my problem solved prompt. It's amazing to share that I got my product within 2 weeks after order but one think is remarkable that there product quality, I never thought the I will get this type of product for this price it's really unenviable. I really recommend Rotita.com for a great shopping experience and I always get back here for their awesome services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards