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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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The ring I received had a stone missing and is being returned. Customer service was very easy to work.
Very satisfied with the products. They are high quality, arrive quickly and I have not had to return anything.
I purchased a bracelet from your company. I received it and it is beautiful. I just hope that it lasts. It's looks a lot thicker in pictures. Upon arrival it's thin and delicate. I did go ahead and purchase the two-year extended warranty. The bracelet is beautiful.
My experience was positive. Ur prices are fair and choices limitless! The package arrived as if it had been handed to me in a store! Thx a bunch!
Average product emerald stone is too mate and with little shine or clarity
I have been looking for anniversary rings to pair with my wedding band for a long time. I found exactly what I wanted, at a price I was willing to pay. These rings are beautiful. So much sparkle... So many compliments. Delivery was a week after I placed my order. I love these rings!
Easy! No problems like some other websites. You have an easy ordering process. Thank you!
Found exactly what i was looking for right away. I wish the earrings were a little bigger.
My husband bought my engagement ring from Ross Simons and so we have loved your jewelry ever since. I wanted to get another "everyday" ring to wear with my wedding band and I love the one I chose from R-S; it is simple, elegant and was a great price.
I am missing a stone It's tiny but I saw it is not there. Also the color is not as bright as the It's but it is still very pretty
Easy. Comfortable and Quick.My lady friend loves the necklace
Great, quick, easy. Loads of options! Wish your bracelets came in smaller size though spend a fortune having them shortened for my tiny wrists..
Great selection-something for everyone-good quality-great service-thank you!
The tahitian pearl earrings are perfect with my matching necklace, with a little sparkle. The white pearl and diamond earrings are stunning! I'll be wearing them to my daughters wedding.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
This is not the experience we want for our customers and certainly not normal. We have requested our inventory be inspected to ensure this is not an issue going forward. We have reached out to help with an exchange or refund.