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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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The site is easy to navigate and the large selection. I wore my pieces for the first time this weekend and revived many complements.
Received my order in a very quick and timely manner.
My experiences have always been good. The descriptions are accurate and I have faith that gold is gold etc.
I purchased these for my 10 yr old granddaughter when she had her ears pierced.
Beautiful and well made. Loved the design. Loved the sea-life theme. Gorgeous sterling silver. Easy ordering process and quick delivery. Very well packaged for protection and displayed in a beautiful velvet bag and box with company's name embossed on box top.
Great first time experience with customer service sending different pics of items to see actual size on people.
Very thin post that it poked my finger trying to put it on. The lock is loose I have to tighten with a twizzor. I wish the posts are more thicker cause I think these might break easily.
This necklace fits perfectly with a pair of earings I have. I am SO tickled!
IF I had a criticism, I think it should have been offered w an 18" chain for the value. 16 inches
Isn't standard anymore. TOO Short.
Always happy w the speed that my purchases, come. I can COUNT on quality.
Customer Service is SO accessable.
I ordered the wrong size. I need a 10. It was totally my fault. I am going to call customer resources for a return # Tuesday.
I always enjoy shopping at Ross-Simon's. Nothing but quality merchandise at reasonable prices!
Pretty easy to navigate
Met my expectations. Would buy from them again
Great product, great price, great service. 5 stars all the way!
I am a very long time customer and usually happy with my orders- until the last year or so. A couple days ago I opened up the turquoise earrings and the back came apart of one of the studs as it came out of the bag. Recent orders of two gemstone bracelets can't be worn because the clasps don't work. Gold bracelets are pretty but flimsy. What has happened to quality control?
Great designs, loved the products. The online shopping experience was excellent, simple and easy. Delivery as promised and the delivered product met expectations.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members