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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Thanks for your service my wife loved it is it what I asked for
Easy to order and received promptly. My only complaint is that they were very tiny compared to the depiction on the website.
I saw lots of lovely items but when I saw the ruby cluster ring, I had to have it. The "color' of the rubies is what appealed to me the most. When I received the ring, I noticed that the color was different than on the website, and the color is what I was going for. I was disappointed with that and am going to return the ring.
I have always order from this company. Never disappointed.
Your sales make shopping irresistible & shopping online is so convenient.
I bought an sterling anklet for my daughter. She absolutely loved it as I thought she would.
I would recommend Ross-Simons to my friends.
My experience was overall very satisfied with all my purchases and will continue to purchase items from your website!
Your easy app allowed mom be involved in picking out an elegant silver necklace for her grandmother-of-the-bride dress.
Easy enough to navigate... The ads are clear and the products have a good quality feel.
Great products! I'm very satisfied with my purchase.
Very easy to navigate and organized!
I love Ross-Simons for selection and service. They have a wide selection of beautiful jewelry at competitive prices.
She has such a hard time with her necklaces. She loved the magnet clasp.
I liked the product (drop earrings) but they were not as long as I had hoped
High quality, fast shipping and overall easy process.
Easy checkout, fast shipping and great customer service.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.

