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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

Instant Feedback

73,863 reviews

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California
1 review
0 helpful votes
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On time as promised
May 31, 2022

Thanks for your service my wife loved it is it what I asked for

Date of experience: May 30, 2022
Arizona
1 review
0 helpful votes
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Nice product
May 31, 2022

Easy to order and received promptly. My only complaint is that they were very tiny compared to the depiction on the website.

Date of experience: May 30, 2022
Hawaii
3 reviews
0 helpful votes
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Not for Me.
May 31, 2022

I saw lots of lovely items but when I saw the ruby cluster ring, I had to have it. The "color' of the rubies is what appealed to me the most. When I received the ring, I noticed that the color was different than on the website, and the color is what I was going for. I was disappointed with that and am going to return the ring.

Date of experience: May 30, 2022
Georgia
1 review
0 helpful votes
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Satisfied Customer
May 31, 2022

I have always order from this company. Never disappointed.

Date of experience: May 30, 2022
Florida
1 review
0 helpful votes
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Your sales make shopping irresistible & shopping online is so convenient.

Date of experience: May 30, 2022
Nevada
2 reviews
0 helpful votes
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Quality of product
May 31, 2022

I bought an sterling anklet for my daughter. She absolutely loved it as I thought she would.
I would recommend Ross-Simons to my friends.

Date of experience: May 30, 2022
Idaho
1 review
0 helpful votes
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Sooooooo Happy
May 31, 2022

Absolutely love this ring. Exactly as described and perfect size!

Date of experience: May 30, 2022
Louisiana
1 review
0 helpful votes
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Beautiful
May 30, 2022

Always the best! Stylish, cost effective, quality, and classical references.

Date of experience: May 30, 2022
Texas
1 review
0 helpful votes
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My experience was overall very satisfied with all my purchases and will continue to purchase items from your website!

Date of experience: May 30, 2022
Georgia
1 review
0 helpful votes
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I would purchase again
May 30, 2022

Your easy app allowed mom be involved in picking out an elegant silver necklace for her grandmother-of-the-bride dress.

Date of experience: May 30, 2022
Massachusetts
2 reviews
0 helpful votes
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Success every time!
May 30, 2022

Easy enough to navigate... The ads are clear and the products have a good quality feel.

Date of experience: May 30, 2022
Pennsylvania
2 reviews
0 helpful votes
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Perfect
May 30, 2022
Updated review

Great products! I'm very satisfied with my purchase.

Date of experience: May 30, 2022

Very easy to navigate and organized!
April 17, 2022
Previous review

Very easy to navigate and organized!

Date of experience: April 17, 2022
Texas
1 review
0 helpful votes
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My Puppy photo necklace
May 30, 2022

I love my necklace of my puppy. It is so beautiful. Thank You

Date of experience: May 30, 2022
Missouri
1 review
0 helpful votes
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Superb company
May 30, 2022

I love Ross-Simons for selection and service. They have a wide selection of beautiful jewelry at competitive prices.

Date of experience: May 30, 2022
Georgia
1 review
0 helpful votes
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Love my ring I received!
May 30, 2022

Great! Made it easy! Always pleased with Ross Simons!

Date of experience: May 30, 2022
Florida
1 review
0 helpful votes
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Beautiful
May 30, 2022

Quick and easy. Will order again. The piece was very nice quality.

Date of experience: May 30, 2022
Pennsylvania
1 review
0 helpful votes
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Magnetic necklace catch
May 30, 2022

She has such a hard time with her necklaces. She loved the magnet clasp.

Date of experience: May 30, 2022
New Mexico
1 review
0 helpful votes
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Title review
May 30, 2022

I liked the product (drop earrings) but they were not as long as I had hoped

Date of experience: May 30, 2022
Texas
1 review
0 helpful votes
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Happy customer
May 30, 2022

High quality, fast shipping and overall easy process.

Date of experience: May 30, 2022
New York
1 review
0 helpful votes
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Great Service
May 30, 2022

Easy checkout, fast shipping and great customer service.

Date of experience: May 30, 2022