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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

Instant Feedback

73,863 reviews

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Washington
1 review
0 helpful votes
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Pendant
July 28, 2022

Loved the pendant. It was very consistent with the pictures on the internet and in the catalog.

Date of experience: July 27, 2022
California
1 review
0 helpful votes
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Beautiful earrings
July 28, 2022

Love both pair of earrings I ordered. Great size and very sparkly. Beautiful colors.

Date of experience: July 27, 2022
Texas
4 reviews
0 helpful votes
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Multi-stone dangling earrings
July 28, 2022

They are perfect, they will go perfectly with an evening gown I just bought. I love them!

Date of experience: July 27, 2022
Massachusetts
1 review
0 helpful votes
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Precious gem
July 28, 2022

It's beautiful, efficient service, lovely packaging,

Date of experience: July 27, 2022
Mississippi
1 review
0 helpful votes
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Happy customer!
August 27, 2022

I have appreciated my experiences with your company.

Date of experience: July 27, 2022
Texas
1 review
0 helpful votes
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Excellent
July 28, 2022

As always it is a pleasure to shop online with your items.

Date of experience: July 27, 2022
Florida
1 review
0 helpful votes
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Amazed good quality, left at aww beautiful will recommend, it to friends and family unique.

Date of experience: July 27, 2022
Texas
1 review
0 helpful votes
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Blue Lapis Earrings
July 27, 2022

These are very nice earrings, light weight, true to color.

Date of experience: July 27, 2022
California
2 reviews
0 helpful votes
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Marie
July 27, 2022

I bought this item as a gift for my daughter, she is a cat lover and well the rest is history. She loves them

Date of experience: July 27, 2022
Ohio
2 reviews
0 helpful votes
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Very pretty opal ring
July 27, 2022

Great shopping experience. Repeat customer. Love the selection and the jewelry is excellent quality.

Date of experience: July 27, 2022
Idaho
1 review
0 helpful votes
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Easy purchase
July 27, 2022

Good customer service. Easy to navigate website for online purchase

Date of experience: July 27, 2022
Oklahoma
1 review
0 helpful votes
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Beautiful
July 27, 2022

I love to shop with Ross Simmons and love and enjoy all my purchases so far. I am please with my purchase. Thank you.

Date of experience: July 27, 2022
Texas
1 review
0 helpful votes
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Starfish earrings
July 27, 2022

Although the ordering and delivery process were efficient, I am not happy with the earrings, and I do plan to return them. They are smaller than I expected, and the colorful abalone shown in the pictured product barely shows at all. I plan to work on the return later this week. Have not contacted Ross Simons yet.

Date of experience: July 27, 2022
Wisconsin
1 review
0 helpful votes
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Earnings and bracelet
July 27, 2022

Easy and fast! Top quality jewelry. Bought on clearance and believe I got a great deal on some beautiful pieces.

Date of experience: July 27, 2022
Illinois
1 review
0 helpful votes
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Assistance
July 27, 2022

I was interested in an item. I was able to chat with someone and I was able to get all of my questions answsered.

Date of experience: July 27, 2022
Nevada
1 review
0 helpful votes
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New Earrings
July 27, 2022

I was excited to receive my earrings about one week after I ordered them.

Date of experience: July 27, 2022
Missouri
1 review
0 helpful votes
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Thanks
July 27, 2022

Thanks thanks thanks thanks thanks thanks thanks thanks thanks

Date of experience: July 27, 2022
Louisiana
1 review
0 helpful votes
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Easy to deal with
No issues
Love the earrings for the price

Date of experience: July 27, 2022
Nevada
1 review
0 helpful votes
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Great job
July 27, 2022

Jewelry was beautiful it was very exciting to view. It will look great

Date of experience: July 27, 2022
Florida
1 review
0 helpful votes
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I have ordered from Ross-Simons for years. Their site is easy to navigate, and I always get what I ordered quickly, and am pleased with it. I have recommended them to many friends.

Date of experience: July 27, 2022