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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I've been a Ross Simon customer for decades. I'm always satisfied with my purchases. These earrings are the ideal size and comfort for daily use.
I should have been told that the price would drop by 33% ($500) the week after I ordered snd received the ring.
I had to return a couple things but easy returns. The other items I did keep were very nice and I love them!
A little smaller than I envisioned and I need to figure out how to keep the silver accent on the top. I still look forward to wearing them, though.
Ring looks great on a finger or as a thumb ring. The two tone gold makes it good to wear with gold or silver rings.
Found a ring that I really liked and ordered it. The ring came shortly afterwards and I couldn't be more pleased with it. No issues at all.
The Diamond Cluster Ring is beautiful, we are glad you love it!
Quick and easy shopping. The blue enamel is a little paler than the earrings in the ad, but I think the recipient will love them.
I was a little concerned about purchasing jewelry from a website I was not familiar with and a gold locket that was only $100. But I was pleasantly surprised that the piece is fabulous and will make an excellent gift. Thank you.
We love to hear this! It is true that sometimes pictures do not do a piece justice. We hope the gift recipient loves the locket!
Love the item
Ot os all I thought it would be and more
Smiles all around. Referred friend to your catalog
The Byzantine Bolo Bracelet is one of our most popular pieces, we are thrilled that you love it! Thank you for spreading the word to your friends about Ross-Simons!
Everything went smoothly and arrived within a week it pays to shop early for the holidays
We are glad that you are shopping early for Christmas, and you found these earrings at a great price! We hope your Granddaughter loves them!
Easy shopping and ordering either online or catalog. All items I have order have been excellent.
Exactly what I was looking for and product shipped very quickly.
On line makes it harder to see clarity of stones. The fit itself works. It seems to be made well. The ring setting was hollow and quite thin.
We always hope that you love the item you receive, but If for any reason you are not 100% satisfied with your purchase the piece can be returned within 30-days of receipt. Returns can be set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919.
These sealife earrings are well made. They are a nice size with good variety and detail. I like the shape of the wires. They almost look like a hoop and close securely.
The Sea Life earrings are lovely. We do carry the matching Pendant Necklace as well, it is item D00920. Thank you for shopping with Ross-Simons!
I have been a customer for years. I love their jewelry. The few times I have had a problem, customer service has been amazing. Great company to do business with and I will be ordering again without hesitation.
Reputable, prompt, excellent. You can trust these folks. I'd buy from them again.
Thank you for trusting Ross-Simons with your jewelry purchases!
When I when to but it on yesterday I found it was broken will call to today to request new one
We regret the issue you had with the necklace. We have sent you a prepaid label to return the piece for an exchange. We are glad that you love the necklace and hope to shop with you again.
The 14kt gold paper clip necklace broke the first time I wore it. I fixed it but I was quite surprised that. $500 dollar necklace didn't not last longer before braking. If I hadn't noticed it, it would have slipped off my neck and been lost forever.
We regret to learn that one of your necklaces has broken. We do have a repair department that will be happy to assess the piece, and if repairable correct the issues. We have reached out to assist.
Good experience
The ankle bracelet is exactly as described. Very cute.
Nice pearls but the diamonds were smaller than I expected. They appeared slightly larger in the catalog picture.
Representing size online is a challenge. Our goal is easy home shopping and we include all the measurements and sizes of our jewelry under Product Details. The pictures in the catalog are true to size. We sell thousands of pieces, so there is something for everyone. We understand this is not the right piece for you. If for any reason, you are not 100% satisfied with your purchase within 30 days of receipt, the piece can be returned. Set up a return online or our team can be reached 24 hours a day, 7 days a week, at (800) 835-0919.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The ring that you purchased (item 201510) was never on sale for less money. We think you may be confusing it with a near identical ring that is $500 less, item 201508. It is almost identical, but it is less carats than the one you purchased. If you want to exchange the one you purchased for the less expensive one, you may certainly do so, within 30 days of purchase. Please call us direct at 800-556-7376 and we will be happy to assist. We have also reached out via email.