Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of Rosewe

Rosewe

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
How would you rate Rosewe?
grey stargrey stargrey stargrey stargrey star

Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
811
value
767
shipping
779
returns
711
quality
757

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow RevdrPauline V.
Unfollow RevdrPauline V.
Share Review
Report Review

I Love the Purple Dress!
April 21, 2023

I ordered this Purple Dress for my Church Evangelism Ministry Anniversary...iT was very difficult to find a Purple Dress, but 1 oF my church members informed me of your company.I am very Pleased with the Dress! Thank you very Much...

Date of experience: April 21, 2023
California
1 review
0 helpful votes
Follow Sandra M.
Unfollow Sandra M.
Share Review
Report Review

Pretty but not what I ordered
April 21, 2023

The dress was different from the dress I ordered. Where the pink on the ad it's white on my dress.

Date of experience: April 21, 2023
Nebraska
2 reviews
0 helpful votes
Follow Priyanka H.
Unfollow Priyanka H.
Share Review
Report Review

Awesome bodycon dress
April 21, 2023

Thanks to Sumie,my order was well received and delivered.I am just awestruck with the quality and the color is just as described,true to its size too.I got several compliments wearing it.A must have and also highly recommended Rosewe sight to all for all kinds of occasions.

Date of experience: April 21, 2023
Illinois
1 review
0 helpful votes
Follow L Jackie W.
Unfollow L Jackie W.
Share Review
Report Review

Beautiful
April 21, 2023

Great outfit. I can either dress it up or down. I ordered a size Med. I am 5'1", 140 and it fits perfectly.

Date of experience: April 21, 2023
Nigeria
3 reviews
0 helpful votes
Follow Justina O.
Unfollow Justina O.
Share Review
Report Review

Opinion counts
April 21, 2023

Satisfactory and happy wit products and delivery time. Thank you

Date of experience: April 21, 2023
Connecticut
1 review
0 helpful votes
Follow Torres A.
Unfollow Torres A.
Share Review
Report Review

The dresses are great quality and I love to shop in this store. They're great to exchange the product and reimburse you.

Date of experience: April 21, 2023
Iowa
1 review
0 helpful votes
Follow Lucas-Empty U.
Unfollow Lucas-Empty U.
Share Review
Report Review

My first order
April 21, 2023

Rosewe gave me up to date information from the order date until my package arrived at my door. They are very clear on the return process.

Date of experience: April 21, 2023
Maryland
1 review
0 helpful votes
Follow Marcia S.
Unfollow Marcia S.
Share Review
Report Review

Have not received my full order
May 21, 2023

Poor have not received full orders. Please send or reimburse me.

Date of experience: April 20, 2023
GB
1 review
0 helpful votes
Follow Maria T.
Unfollow Maria T.
Share Review
Report Review

Party Dress
May 20, 2023

Excellent service,prompt delivery. Easy ordering system

Date of experience: April 20, 2023
Virginia
2 reviews
0 helpful votes
Follow Marian Y.
Unfollow Marian Y.
Share Review
Report Review

Purple Dresses
April 20, 2023

I couldn't make up my mind which dress I wanted so I bought all 3. So now I will have to choose which one to wear to the wedding in June.

Date of experience: April 20, 2023
Illinois
1 review
0 helpful votes
Follow Gloria B.
Unfollow Gloria B.
Share Review
Report Review

Poorly stitched
April 20, 2023

The zipper in the gray dress is crooked and uneven.I was planning on wearing it to my granddaughters wedding but can't.

Date of experience: April 20, 2023
Alabama
1 review
0 helpful votes
Follow Edmonia R.
Unfollow Edmonia R.
Share Review
Report Review

Fabric
May 20, 2023

The material was not expressed in description. When they arrived I was disappointed.

Date of experience: April 20, 2023
Pennsylvania
1 review
0 helpful votes
Follow Jackie Z.
Unfollow Jackie Z.
Share Review
Report Review

I like the material and way it looks. I got a size up from what I usually would get but it still seem to be small. You may need to get 2 sizes up for the top parts.

Date of experience: April 20, 2023
Texas
1 review
0 helpful votes
Follow LaShun I.
Unfollow LaShun I.
Share Review
Report Review

The clothes are hit or miss when ordering from here, which is to be expected given that they're an overseas company. You can find some great deals, but I would recommend not dishing out a lot for a single item as you don't know the quality of the item. Some pieces of clothing have wonderful prints but when it arrives, you find out that the print is only on the front and not continued on the back of the garment. However, there are diamonds in the rough on this site and you can get lucky with some clothing made out of good material. I would not recommend buying any bags as the material is hard and cheap. They will communicate with you well to ensure you received your package and if you can catch a sale, it's worth it.

Date of experience: April 19, 2023
Oregon
1 review
0 helpful votes
Follow Monique B.
Unfollow Monique B.
Share Review
Report Review

M
May 20, 2023

Multi color dress I purchase was not the exact color and it's really thin

Date of experience: April 19, 2023
Arizona
3 reviews
0 helpful votes
Follow Gill L.
Unfollow Gill L.
Share Review
Report Review

Easy to place an order did not take long to receive the items

Date of experience: April 19, 2023
Georgia
1 review
0 helpful votes
Follow Hood Q.
Unfollow Hood Q.
Share Review
Report Review

My new go to site!
April 19, 2023

All the pieces I have ordered have been a nice fit with the exception of the length. The length is longer than expected but nothing a hem will not fix. The material is of good quality. This site has become my new and forever go to. However, I wish that they had more two piece pants suits vs jumpsuits. Love the clothes and you can't beat the price

Date of experience: April 19, 2023
Puerto Rico
2 reviews
0 helpful votes
Follow Milca U.
Unfollow Milca U.
Share Review
Report Review

Disappointed!
April 19, 2023

Upper part of swim suit didn't fit, lower part perfectly!

Date of experience: April 19, 2023
Maryland
1 review
0 helpful votes
Follow A satisfied customer Q.
Unfollow A satisfied customer Q.
Share Review
Report Review

Some how satisfied.
April 19, 2023

I am somehow satisfied with my orders, but not for all of them. Some of the materials used are very thin, and two or three of the dresses I ordered are short for my comfort. The one that I should say is a longer one is too long, and by the style if you try to amend it, it will spoil the design of the dress. But on the whole I like the company, and I will definitely put in more orders, when I see something I like. The shipment too was not bad.

Date of experience: April 19, 2023
Canada
1 review
0 helpful votes
Follow Dellaterza N.
Unfollow Dellaterza N.
Share Review
Report Review

Greatly satisfied
April 19, 2023

Clothes good quality however delivery a little slow

Date of experience: April 19, 2023