Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of Rosewe

Rosewe

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
How would you rate Rosewe?
grey stargrey stargrey stargrey stargrey star

Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
811
value
767
shipping
779
returns
711
quality
757

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Davis P.
Unfollow Davis P.
Share Review
Report Review

The order were on point
May 16, 2023

First time very impressive thanks I was told about the company by a friend

Date of experience: May 16, 2023
Florida
1 review
0 helpful votes
Follow Steele X.
Unfollow Steele X.
Share Review
Report Review

Easy returns
May 16, 2023

Enjoyed trying beautiful swimsuits and returning the ones that didn't fit was easy.

Date of experience: May 16, 2023
North Carolina
1 review
0 helpful votes
Follow Johnson-Cobb Z.
Unfollow Johnson-Cobb Z.
Share Review
Report Review

Fully Satisfied
May 16, 2023

Ordered this dress, it's exactly how it looks online! Love it

Date of experience: May 16, 2023
Missouri
3 reviews
0 helpful votes
Follow Carter Z.
Unfollow Carter Z.
Share Review
Report Review

It's ok
May 16, 2023

It's ok slow on the delivery dress is nice will order again

Date of experience: May 16, 2023
Florida
1 review
0 helpful votes
Follow Scott R.
Unfollow Scott R.
Share Review
Report Review

Great
May 16, 2023

Great. As expected. Great fit love it Wore it already. Lots of compliments very pretty

Date of experience: May 16, 2023
Michigan
1 review
0 helpful votes
Follow Love M.
Unfollow Love M.
Share Review
Report Review

Best site ever!
May 16, 2023

Best site ever! I have lost 80 pounds in a year so far and I have vowed that my new wardrobe will be from here because everything is soooooo cute and affordable!

Date of experience: May 16, 2023
New York
1 review
0 helpful votes
Follow Santos F.
Unfollow Santos F.
Share Review
Report Review

Gorgeous
May 16, 2023

Both dresses are absolutely gorgeous and true to size. These dresses are a must to buy.

Date of experience: May 16, 2023
New York
1 review
0 helpful votes
Follow Hood P.
Unfollow Hood P.
Share Review
Report Review

I already received these dresses. Why did they break up my second order? I'm still waiting for three more dresses that were supposed to come with the pink/black dress but didn't. I'm also waiting for my last order which consists of three bathing suits and one dress. Thank you!

Date of experience: May 13, 2023
Arizona
1 review
1 helpful vote
Follow Pearlie P.
Unfollow Pearlie P.
Share Review
Report Review

Two dress orders
June 11, 2023

Not satisfied, it doesn't look like the picture. I don't like the material either

Date of experience: May 11, 2023
Indiana
1 review
0 helpful votes
Follow Derrick U.
Unfollow Derrick U.
Share Review
Report Review

Everything come on time that's the way it supposed to

Date of experience: May 11, 2023
North Carolina
1 review
0 helpful votes
Follow Benita R.
Unfollow Benita R.
Share Review
Report Review

Best online shopping experience
May 11, 2023

My experience was with great excitement of the styles, colors, differences of each item.

Date of experience: May 11, 2023
Maryland
1 review
0 helpful votes
Follow Aurelia M.
Unfollow Aurelia M.
Share Review
Report Review

Meh
June 10, 2023

The clothes looked exactly like the picture. But the material was not what i was expecting. For example, the jean dress I purchased was not jean material. I would habe liked it to be a little more sturdier. I plan on returning both items.

Date of experience: May 11, 2023
Tennessee
1 review
0 helpful votes
Follow Shirley D.
Unfollow Shirley D.
Share Review
Report Review

4 stars
May 11, 2023

I love the item but had problems trying to send one back because it was to small

Date of experience: May 11, 2023
Virginia
2 reviews
0 helpful votes
Follow Jacqui Z.
Unfollow Jacqui Z.
Share Review
Report Review

Rosewe
May 11, 2023

Bathing suit does not fit need to return. Breast part is too small and tight.

Date of experience: May 11, 2023
Georgia
1 review
0 helpful votes
Follow Dora Z.
Unfollow Dora Z.
Share Review
Report Review

Missing or Lost Package
June 10, 2023

I never got my package, I reached out and they took long to respond and provided me with the same tracking number that said my package had been "delivered" that I had already told them I did not receive.

Date of experience: May 11, 2023
GB
1 review
0 helpful votes
Follow Bowsher Y.
Unfollow Bowsher Y.
Share Review
Report Review

Lovely dress
May 11, 2023

Lovely dress, great price fits perfectly. Super fast delivery too

Date of experience: May 11, 2023
Texas
1 review
0 helpful votes
Follow Rebecca F.
Unfollow Rebecca F.
Share Review
Report Review

Good experience
May 11, 2023

I was skeptical at first because the prices are so affordable. However, everything arrived within a reasonable amount of time, was as pictured and described, fit according to size chart and appear to be well constructed. I purchased 5 things but had to return 2 because I ordered up a size and they were too large for me. The fabric is stretchy which can be good for some. My only negative would be the fabric can get picks and snags if you are not careful. That said, it is still really pretty and worth purchasing. Especially for the price. Now I am waiting on my refund and I re ordered a dress in a smaller size. The tracking info is helpful and so far everything has been according to the companies advertising.

Date of experience: May 11, 2023
New York
3 reviews
0 helpful votes
Follow Estelita V.
Unfollow Estelita V.
Share Review
Report Review

I like the selections, the variety, the prices, the ease of ordering and delivery. I enjoy everything that I have brought.

Date of experience: May 11, 2023
North Carolina
1 review
0 helpful votes
Follow Annette L.
Unfollow Annette L.
Share Review
Report Review

Dress Appearance
June 10, 2023

When I received the dress, perhaps due to the fabric, it just didn't look as classy or fancy as it appeared in the advertisement. I guess you get what you pay for.

Date of experience: May 11, 2023
California
2 reviews
0 helpful votes
Follow Susanne T.
Unfollow Susanne T.
Share Review
Report Review

Delivery
May 11, 2023

The Order came separately but the 2nd delivery was a very long wait plus the white dress was soiled.

Date of experience: May 11, 2023