Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of Rosewe

Rosewe

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
How would you rate Rosewe?
grey stargrey stargrey stargrey stargrey star

Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
811
value
767
shipping
779
returns
711
quality
757

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Oliver O.
Unfollow Oliver O.
Share Review
Report Review

Complaints
June 13, 2023

The pink dress I received today wasn't the size I ordered. I ordered extra large. I received a 2x and the brown, black and white dress is too big

Date of experience: June 12, 2023
Canada
1 review
0 helpful votes
Follow Kuzevic I.
Unfollow Kuzevic I.
Share Review
Report Review

The best service
June 12, 2023

I was a bit stressed about receiving my 2 purchased dresses for my daughter's wedding and reached out to customer relations. Sunshine answered me within a day and assured me she would make sure the dresses would be delivered in time. She was excellent at communicating and putting my fears aside. The dresses arrived and Sunshine gave me instructions to track them. The products are great but your customer service is commendable. Thank you Rosewe and Sunshine, Magdalene

Date of experience: June 12, 2023
GB
1 review
0 helpful votes
Follow Smith S.
Unfollow Smith S.
Share Review
Report Review

Ordered with not much hope in store due to the price. What a shocker! Excellent material made well all hemmed which I really didn't think it would be. Size is a little off but not by much.
Well worth the investment.

Date of experience: June 12, 2023
New Jersey
2 reviews
0 helpful votes
Follow Ferrovecchio C.
Unfollow Ferrovecchio C.
Share Review
Report Review

What I got fits nicely!
June 12, 2023

Easy and fast enough. I am returning one piece for a refund so hope that goes smoothly, too.

Date of experience: June 12, 2023
Florida
1 review
0 helpful votes
Follow Maryann U.
Unfollow Maryann U.
Share Review
Report Review

Outstanding outfit
June 12, 2023

Loved the vibrant color and unique styling. Received lots of compliments. Pants are a bit too wide at bottom so I had them narrowed by seamstress.

Date of experience: June 12, 2023
Florida
1 review
0 helpful votes
Follow Rios-Otero B.
Unfollow Rios-Otero B.
Share Review
Report Review

Satisfecha
June 12, 2023

Complacida con la calidad del material. Me encanto el traje de baño. Recibido antes de lo esperado

Date of experience: June 12, 2023
GB
1 review
0 helpful votes
Follow Obuora E.
Unfollow Obuora E.
Share Review
Report Review

I have done all of these already, i have no idea why a second email.

Date of experience: June 12, 2023
GB
1 review
0 helpful votes
Follow Wilson B.
Unfollow Wilson B.
Share Review
Report Review

Pacel
June 12, 2023

You know what I ordered and I received them. Thank you.

Date of experience: June 12, 2023
GB
1 review
0 helpful votes
Follow CHEDOTAL J.
Unfollow CHEDOTAL J.
Share Review
Report Review

Jumpsuit
June 12, 2023

Very good experience, highly recommend I will use again thank you

Date of experience: June 12, 2023
Alabama
1 review
0 helpful votes
Follow Gwendolyn Y.
Unfollow Gwendolyn Y.
Share Review
Report Review

I received it they are beautiful
June 12, 2023

The item traveled slow and updates were slow and they were late but I did receive them.

Date of experience: June 12, 2023
South Carolina
1 review
0 helpful votes
Follow Shannon Q.
Unfollow Shannon Q.
Share Review
Report Review

Easy process in placing order and payment as well up to date tracking.

Date of experience: June 9, 2023
Ohio
2 reviews
1 helpful vote
Follow Abbey B.
Unfollow Abbey B.
Share Review
Report Review

Awesome experience!
June 9, 2023

From start to finish, everything was seamless. I was notified about every step of the process from ordering to shipping and delivery. Thank you!

Date of experience: June 9, 2023
North Carolina
1 review
0 helpful votes
Follow Chadwick B.
Unfollow Chadwick B.
Share Review
Report Review

ROSEWE, my new best friend!
June 9, 2023

Love, love, love the selection, price, and quality. My order arrived much sooner than I expected. Everything was just as advertised and looks fantastic!

Date of experience: June 9, 2023
Florida
1 review
0 helpful votes
Follow Sandrian B.
Unfollow Sandrian B.
Share Review
Report Review

Blue jumpsuit
June 9, 2023

The item is beautiful and was received in excellent condition.

Date of experience: June 9, 2023
Puerto Rico
1 review
0 helpful votes
Follow PAGAN A.
Unfollow PAGAN A.
Share Review
Report Review

Traje blanco
June 8, 2023

Hermoso de buena calidad y me encantó la confección está bien hecho me quedó perfecto porque lo compré dos tamaños más grandes pero lo vuelvo a comprar en otro color

Date of experience: June 8, 2023
Georgia
1 review
0 helpful votes
Follow Fuller O.
Unfollow Fuller O.
Share Review
Report Review

Shipment
June 8, 2023

Delivery was great and in time for my vacation. Dresses were comfortable and received alot of compliments.

Date of experience: June 8, 2023
GB
1 review
0 helpful votes
Follow Mary U.
Unfollow Mary U.
Share Review
Report Review

The clothes are lovely
June 8, 2023

Clothes are lovely but delivery came later than I expected

Date of experience: June 8, 2023
California
1 review
0 helpful votes
Follow Koranteng-Pipim B.
Unfollow Koranteng-Pipim B.
Share Review
Report Review

Quality
July 6, 2023

The quality of the material is not all that good.
Returned some the products cause of this.

Date of experience: June 5, 2023
Georgia
1 review
0 helpful votes
Follow Clara M.
Unfollow Clara M.
Share Review
Report Review

Hermoso
June 5, 2023

El vestido encaja muy bien, la talla es perfecta y muy linda la tela. Me encantó.

Date of experience: June 5, 2023
Texas
1 review
0 helpful votes
Follow Francis U.
Unfollow Francis U.
Share Review
Report Review

Beautiful dresses
June 5, 2023

It took a long time to receive the item. However, the dresses are beautiful and fit perfect.

Date of experience: June 5, 2023