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business logo of Rosewe

Rosewe

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
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From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
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Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
811
value
767
shipping
779
returns
711
quality
757

We monitor reviews for authenticity

New York
1 review
15 helpful votes
Follow fara r.
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OK, i'm so mad about this company. Bought 2 iitems, and got them. BUT WOW, GARBAGE!
Then, i emailed 3 times to get a return address, no reply, still waiting today feb 4th, i have a feeling i wont be refunded.
They sent me ugly, old, poor quality clothes that i would never wear.
YES, THE SITE IS VERY DECEIVING AND MANY WOMEN MUST BE TEMPTED.
Whoever write good reviews about them must be from the company themselves
This company should be banned from selling junk
Would never order from it anymore, my first and last one!
BE careful girls, ladies, unless u wanna look ugly wearing bad clothes
HOPE i am not the only one writing a real, bad review because that's the TRUTH

Date of experience: February 4, 2015
Rosewe R. Rosewe Rep
over a year old

Dear customer,
I am customer service from rosewe.com.
I checked it and we feel sorry that you are not satisfied with the items, if you insist return it, we will offer return address but you need cover the shipping fee yourself and this is stated on our return.
Please understand that.

Pennsylvania
1 review
10 helpful votes
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This place is a scam
February 7, 2015

This place is a scam. They tell you they will give you a refund and have you go through sending the clothes back (which costs at least $30 since you are shipping to China). Then they say they never got your package and keep your money and now have the clothes that you returned. After this happened, I looked online and saw that they did it to other customers. I was returning clothes that weren't true to measurements and that were so cheaply made, the buttons were falling off as I opened the package. You think you are saving money by shopping with Rosewe, but if you keep buying from them, you will eventually start losing money because you will get cheap and damaged clothes that you will want to return.

Date of experience: February 4, 2015
Rosewe R. Rosewe Rep
over a year old

Dear victoria,
We are terribly sorry for what happened, but the fact is that we haven't received your tracking information of the items you returned.
I carefully checked it and you only send us a photo of receipt and we don't know the tracking information and we also can't track it so we don't know where the order is now.
So please offer the tracking information, once we received the proof, we will take next step.
Waiting for your reply!

Utah
1 review
0 helpful votes
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Fast shipping and wonderful customer service! Many, many thanks for such fine service! I will shop in here very soon.

Date of experience: February 3, 2015
California
1 review
0 helpful votes
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My experience was delightful and I'm HAPPY to say that I have been to Rosewe.com. I got several wonderful dresses for my sisters and they all loved them. By the way, I personally believe it was and is money well spent!

Date of experience: February 3, 2015
California
1 review
0 helpful votes
Follow Evelina R.
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I am very pleased with the items I bought from rosewe.com. Very professional. Highly recommended, excellent customer service and fast shipping. Totally happy with the purchase and service.

Date of experience: February 3, 2015
California
1 review
0 helpful votes
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I love Rosewe
February 4, 2015

I love Rosewe. I have spent so long trying to find an online store that has great prices and quality and after searching for so long Rosewe is by far the best store I have found. I'm glad I found it and I recommend anyone searching for a great online shopping store to check it out! They will not make me disappointed!

Date of experience: February 3, 2015
California
1 review
0 helpful votes
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This is my first time working with Rosewe. I love all the items I have gotten! Thank you for having such beautiful and comfortable products! Would love an opportunity to provide a second feedback or review of my experience.

Date of experience: February 3, 2015
California
1 review
1 helpful vote
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I have never been disappointed with Rosewe. The dresses are unique, the shirts look dainty but aren't fragile and there are different designs to suit different occasions. The prices are good and the quality is good too.

Date of experience: February 3, 2015
GB
1 review
16 helpful votes
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STAY AWAY!
February 6, 2015

STAY AWAY! From this "COMPANY". I will not buy from here again, or recommend this site to anyone else.
I bought a woollen coat. But it did not suit me, so I decided to send it
Back from the post office with their signature.The parcel was sent on the 31st of December 2014. And was delivered to China on the 10th of January 2015. I was in contact with customer service, asking them to give my money back. But they told me they can only return 60% of what I paid, those liars and cheaters. I've been already waiting more then a month for them to return my money. But they kept on repeating to be paitent. I never had a with any other company's for example ROMWE or dress. Link. I am very disappointed to pay full price for items but you can't get full price refund even if you pay for packaging. NEVER AGAIN. ROSEWE is the WORST company ever!

Date of experience: February 3, 2015
Rosewe R. Rosewe Rep
over a year old

Hello,
Can you please tell me your order number?
The fact is that all the information about refund has been listed on our return policy http://www.rosewe.com/return-policy-a90.html
If you still want to solve this problem, please contact with us directly: http://www.rosewe.com/support.php

California
1 review
1 helpful vote
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It is my first order here
February 3, 2015

It is my first order here. The quality of the dress is lovely but be careful as sizes tend to run small, my daughter loved the dress! Customer service is amazing!

Date of experience: February 3, 2015
Utah
1 review
0 helpful votes
Follow Cindy C.
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Good quality, nice material and it fits perfectly. I was 100% satisfied with every single product I bought from Rosewe. I will buy something for my family next month.

Date of experience: February 3, 2015
California
1 review
1 helpful vote
Follow Alexis S.
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Rosewe is such a fabulous website, offering such a wide range of quality products at lovely prices. I can't help but keep returning and making more orders! Shipping was quick and the quality was better than expected.

Date of experience: February 3, 2015
California
1 review
1 helpful vote
Follow Meagan B.
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I feel very pleased with the order and package as it came one day earlier than expected. All my friends admired it. It's just a little shorter than the photo but Quality is great! Thank you very much!

Date of experience: February 3, 2015
Washington
1 review
1 helpful vote
Follow Celene H.
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Received the item after longer time, still appreciate, quality is good considering the price :) My wife is very happy with the product. This site helps me save a lot of money.

Date of experience: February 2, 2015
Washington
1 review
1 helpful vote
Follow Sofia R.
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I really like these dresses
February 3, 2015

I really like these dresses. They are sexy and super cute! I have really long legs so they hit about 3 inches under my knees. That is amazing, right? I will recommend rosewe.com to my friends. :)

Date of experience: February 2, 2015
California
1 review
1 helpful vote
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Product received on time, item is as described. Just pay attention to the size, different from Europe size. Recommended seller!

Date of experience: February 2, 2015
California
1 review
0 helpful votes
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I need the shoes on my birthday party, so I don’t want it has any flaw, and it didn’t let me down, when the shoes arrived, the plastic packaging still in good situation. I’m very satisfied.

Date of experience: February 2, 2015
Rosewe R. Rosewe Rep
over a year old

Thanks for your compliments but we didn't sell shoes. You may mistake us with others.

GB
1 review
9 helpful votes
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I wrote a review on the 2/2/15 about not being able to get refunds or do returns.

I have subsequently been on the site, as requested by charles c, and received an Incident ID: T*******790 with my complaint and 2 weeks down the line they have not responded. So charles c Rosewe rep. I am still waiting for your response. Or are you trying to make these reviews look better?

Date of experience: February 2, 2015
Rosewe R. Rosewe Rep
over a year old

Dear customer,
Can you please tell me your order number? 127670 is not an order number.
I will help you find out the problem and solve it for you as soon as possible.
And when you have any questions with our site such as the problems of signing you can contact with us directly with this link http://www.rosewe.com/support.php
Waiting for your reply!

GB
1 review
8 helpful votes
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Cheaters!
February 2, 2015

Cheaters! They shipped me a WRONG size coat, put there a RIGHT label. The description stated 100cm in bust for XL size, but what I got had 92cm, so according to M size! I asked them for money return, and they told me they can only return 60% of what I paid! They cheated me on a website first, they don't want to acknowledge their mistake and they want to rip me off! Stay away! I even proved them wrong by measuring a coat and sending them photos, they still want me to pay a return shipping costs and refund 60% of what I paid! And it even wasn't my mistake with the order!

Date of experience: February 2, 2015
Rosewe R. Rosewe Rep
over a year old

Hello,
It's free shipping on our site so we paid the shipping fee ourselves when we shipped the order out so we can't offer full refund when order was returned and this is stated on our return policy.
Please check it and we hope you can understand that.

Canada
1 review
7 helpful votes
Follow J L.
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Rosewe is the worst company ever. They say they answer e-mails but they don't. I sent an e-mail 2 months ago and have not had a reply back. I strongly advice to not order from this company. The worst product and the worst service.

Date of experience: February 1, 2015
Rosewe R. Rosewe Rep
over a year old

Hello,
We are terribly sorry for what happened, but we have to explain it because the fact is that all the emails we sent to customers can not be replied.
If customer has any questions they can use the ticket system on our site: http://www.rosewe.com/support.php
If you still has any questions, please contact with us as soon as possible.