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Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.














The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
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I order 2 items from Rosewe a long flower maxi dress and a Black shirt with lace on the sleeves and waste area.
Nether item looked the way the picture did and the quality was cheap and horrible.
I should have received the items in 2 weeks tops and in stead it took a month.
There sizes are made for very small Asian Ladies not for the US Ladies.
I placed a order for my wife in feb and it was put on a plane march 2nd, till this day we are still waiting on it. BULL$#*! CUSTOMER SERVICE. Most of these comments are not even real. So disappointed but should have figured.
Dear customer,
We are terribly sorry for the inconvenience caused.
The shipment was delayed on Feb because of the holidays.
If you haven't received it by now, please contact with us directly and we will solve it as soon as possible:
http://www.rosewe.com/support.php
I made an order through PAYPAL on March 16,2015 and here it is April 10,2015 and I still have not received my order... TERRIBLE CUSTOMER SERVICE... I WILL NEVER ORDER FROM THIS SITE AGAIN
Dear customer,
Here is tracking report for your order: http://www.17track.net/en/result/post-details.shtml?nums=LN824289371CN
The order was paid on 19th Mar and we sent it out on 28th Mar because item restocking.
As you chose flat rate shipping which takes long.
Hope you can understand that
Their sizes are smaller than the western sizes. Before purchasing, I asked the service and they gave me great advice. The dress I bought is totally fit and comfortable. I like the dress and it’s a great experience. I will shop from here again.
Good site, but my shirt is a little loose fitting but extremely comfortable and great with leggings. Thanks for your good service.
Wow wow wow! The dress is beautiful and beautifully made, like, like, like! Thank you so much!
Excellent the size was right and the dress is of very good quality. Absolutely gorgeous exactly as described.
My beautiful dress arrived in great time and perfect condition. The color and style look really lovely on me.
I'm excited to receive my order items. I would definitely order again and re-command this website, very well made.
Lovely dress:-) I ordered a size 10, and the sizes are exact to the measurements given.
When I place an order, I choose expedited shipping. Gorgeous, I receive my order very soon and the quality is very soon. I am never regret to shop on this site.
. Today. I have received my package. It is complete and the color of the dress is the same as the picture. Wonderful! I will purchase on this site again.
I am typically a medium and this dress is tight on my arms & across my torso. This surprised me because it's so loose fitting in the pictures. So I suggest larger size.
. Last month I order a dress from the online shop. It is very elegant and very beautiful! The size L is fit for me and I feel so glad to wear it.
I bought a black coat which is very warm. It looks cool and good design. Nice customer service and fast shipping.
I have bought a dress last week and it is so pretty. I want to wear it to have a date this weekend. Good quality and nice design.
I just received the item this Monday and it is very nice. I am very happy! Fast shipping and nice service.
It is legit site and I’m excited to receive my comfy looking sweater! Can't wait to be stylish in it!
I have bought a swimwear from this rosewe. I really love them. I got exactly what I wanted. The customer service was professional and friendly. I must confess that their services are improving every day.
I have had good service from this site. I guess clothing sizes cause some people trouble. That is why I stick to dresses for gifts. I will buy one more for my mother.
Answer: I agree with Latasha about both. Placing your address here is not a great idea. This company is a scam. After a very long wait on my product I realized the material wasn't even worth putting on my puppy. The pictures are downloaded from other places or sites and the clothes doesn't remotely resemble the picture. I would never order from them again nor would I recommend it to anyone. In any case if you like wasting money then by all means here's the place for you
Answer: No they are not as per the photographs and are no better than floor cloths x
Answer: Hello: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: I would never buy from them. If you want to return something they only give you 30% back! The dress I purchased didn't even fit. It was made so poorly that it wouldn't fit anyone! The arm holes were way to small and the material laid awkward.
Answer: Don't waste your money. They are a scam. Cheap zero quality prices of fabric is all you'll get back.
Answer: Never order from them
Answer: Well as you can see this company uses Americans to buy product and never get or get stuff they did not order. They make so much money because it costs more to send back. So they just made 30 off us. imagine all people that they scam and how much money they make.
Answer: Amber you won't receive it or you will receive something and you will want a refund because the clothes look like s@#t! You may just get a piece of fabric not even sawn on! Then you are going to request a refund and they will tell you that you will need to pay for the shipping and to re-consider the refund as it is not worth the extra fee (weird). Once you send it back they will pretend that they have never received it even though I sent mine back on registered mail and someone actually signed for it and I got notified. I don't think I will ever see my money back! They are a bunch or scumbags!
Answer: Do not order from these people. Nothing is accurate about their size chart. Or their clothes, the pictures are totally different from the clothes
Answer: I received a return address from chat live... 371 Little Falls Rd #4 Cedar Grove N. J. 07009.


Dear customer,
We are terribly sorry for what happened and i sincerely hope i can help you with it.
But this is not our order number: 1390806268328768
Can you please provide the correct order number so that i can check it for you?